| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 14% | ||
| 0% | ||
| 5% | ||
| 0% |
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Groomer assured me that the dog would be ready by 1:30 PM. Unfortunately, the dog was just starting to get groomed at 1:30. At 2:00 after a rushed cut, dog was ready. I have used this facility many times in the past and have been very satisfied with the quality of the service. It is unfortunate that they cannot better estimate the time that dogs will be ready. Another issue related to timing involves their requirement that dogs be dropped off between 8:00 and 9:00AM so that all dogs are washed and dried at the same time. This causes all dogs to not be done until noon or later such as my dog.
Please see above. Never again will my pet go there. She had been going since 2005! Now the service has really fallen off as far as I can obserse and have experienced. I was so angry when I got home and really looked at her. Even today, she will not allow me to touch her head! As far as responsiveness, I was so angry, I could not call or go back there because my behavior would not have been professional after seeing the terrible job that was performed on my pet, Beatrice.
My name is Rev. Dr. Barbara S. Wallace I had been bringing my pet there from June 2005 until yesterday, July 26, 2012. But never again. So yes I want them to know why I wouldn't be coming back.and why! Celma was a wonderful groomer, Lee's work exhibits inexperience, lack of pride in work!!
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