Pro-Tech PCS, LLC logoApproved Pro
Approved Pro

Pro-Tech PCS, LLC

Computer Repair, Troubleshooting or Upgrades - For Business, Computer Repair, Troubleshooting or Upgrade Service,

About us

Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.

Business highlights

Emergency services offered
23 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 170 reviews
Garry J.
May 2024
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Prompt, professional service with good follow-up. Highly recommended.
Response from

"We really appreciate it! It was really a great pleasure working with you! Many thanks"


Leticia C.
Mar 2024
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$9,000
David was computer guy that took care of my highly infected desktop. He was knowledgeable, adapt and very professional. He didnâ t mind all of my questions and lack of techno skills. I will forever be in his debt for cleaning up my computer and making himself available to help me. Everything was told to me upfront. No surprises. It was a great experience for me. I highly recommend Pro-Techs PCS, LLC. THE BEST.
Response from

"I really appreciate it. Thank you so much for your kind words! it was a great pleasure working with you."


Jon H.
Nov 2023
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Friendly and competent. David not only resolved several sticky issues but he cleaned up my computer so it runs faster and more efficiently. I highly recommend him.

Alexey S.
Mar 2023
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
It works.
Response from

"Thank you so much, I am glad."


Charles A.
Feb 2023
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Very responsive. Delivered a quality solution quickly. Very competent and a good customer service style.
Response from

"It really was a great pleasure. Thank you so much."


Laura T.
Jan 2023
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Very friendly and professional
Response from

"I really appreciate your nice comment. It was a pleasure working with you."


Bill M.
Dec 2022
1.0
Computer Repair, Troubleshooting or Upgrade Service
For my business, a working computer is continually necessary. Since my primary tech was not available, Angieâ  s List was used and, based upon posted ratings, ProTech PCS was selected. THAT WAS A COSTLY MISTAKE. Since an extremely high gross price was stated, I was suspicious as to Reasonableness later asking for a price breakout as to hardware, software and hours. It was eventually provided. Although he agreed being on-site about 4 hours, there were 12 hours charged. When questioned he alluded to: travel time, covid risk (pandemic was over), charge for knowledge not computer, etc, so bizarre. I asked my normal tech to comment and he indicated first â  Geez - he would have done it for à ½ the cost.
Response from

"I am sorry that you feel this way! Apparently we cannot make everyone happy!. I appreciate your business and I wish you all the best. Anybody who likes a copy of the transcript of what this gentleman has been asking for , please do not hesitate to ask for. We do not support cyber bullying and extortion. Thank you."


Deanna D.
Sep 2022
4.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
He kept me informed when he would be here. He was very knowledgeable about so a lot of problems I had as I had been scammed recently and he immediately knew who the scammers were. He continued to Finnish the work on my laptop from home. All I have to do is try to get my email back.
Response from

"Thank you so much, it was a pleasure working with you and I am glad I was able to get your email back up and running as well. Thanks for your patience throughout the process."


Nagat R.
Sep 2022
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Pro-Tech PCS is phenomenal. David is extremely skilled, knowledgeable, very dedicated and friendly . This company is equipped to handle all kinds of technical issues. I was so pleased with the results. He solved all my laptop issues. I highly recommend this company.
Response from

"Thank you so much."


Greg S.
Jul 2022
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$25,000
David was very responsive, professional and technically proficient. He was also willing to work with our timeline and our preferences. I would highly recommend him for computer repair.

Kathy O.
Jun 2022
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$70,000
David is a nice person very knowledgeable and goes the extra mile for his clients. Answered all my questions.

Linda W.
Feb 2022
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
David was very personable,friendly and helpful with my printer.

Thomas L.
Sep 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
worked quick, communicated well, and overall a nice guy

Robert P.
Sep 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Honest and knowledgeable

Benny H.
Aug 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Overall very good!

Ann S.
Jul 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$47,900
Our computer basically crashed. Only 3years old. Hired this firm to repair, save data, etc. An improved hard dry was installed. Data and programs were saved and installed. An anti malware program was installed. The tech attended to our concerns quickly and professionally.

Janet B.
Apr 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
He worked on my computer and got it working again. He worked very hard to make my computer work I recommend this company and David

W P.
Feb 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$100,000
Good communicator. Explained and costed my options, efficient, quick

W P.
Feb 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$9,000
Really easy to communicate, quick service, helped save money, great help to my very low tech ability

Edward C.
Feb 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$100
David was prompt, reliable, knowledgeable, and very focused on solving the issues affecting my computers and network.

Liz H.
Jan 2021
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$49,000
David helped us immensely! He worked diligently on our desktop PC, informed us of issues quickly and offered solutions readily. He rocks!

Soren R.
Dec 2020
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Great efficiency, great value, great information, and really helpful and informative! Great service and experience overall! Cannot recommend enough!
Response from

"Thank you so much, it was a great pleasure!"


Alex F.
Dec 2020
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$120,000
Under promise. Over perform. The first was impressively acceptable. The second was simply impressive and appreciated.
Response from

"Thank you so much!"


Tom D.
Nov 2020
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
David was quick to respond and had me working again very quickly. Very Professional.

Val M.
Nov 2020
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Dave was professional, consider of time, and shared tips on avoiding computer viruses.
Response from

"It was great pleasure! Thank you so much."

...
Showing 1-25 of 170

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pro-Tech PCS, LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: 9:00 AM - 4:00 PM
Pro-Tech PCS, LLC accepts the following forms of payment: CreditCard
Yes, Pro-Tech PCS, LLC offers free project estimates.
No, Pro-Tech PCS, LLC does not offer eco-friendly accreditations.
No, Pro-Tech PCS, LLC does not offer a senior discount.
Yes, Pro-Tech PCS, LLC offers emergency services.
Yes, Pro-Tech PCS, LLC offers warranties.

Contact Information

12841 Braemar Village Plaza, Bristow, VA 20136

Service Hours

Sunday:9:00 AM - 4:00 PM
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:9:00 AM - 5:00 PM
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