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A True Clean & Restore
Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Tile: Ceramic and Porcelain - Repair,
About us
Choosing a cleaning firm to perform work in your home or business is not an easy or fun decision. After all, whether it is your home or place of business, you have worked hard to create a safe, clean and nurturing environment for your family. The last thing that you want if for some unknown, unruly cleaning technician to come into your home and make you feel emotionally hostage in your own home. Carpet and Upholstery Cleaners come 'a-dime-a-dozen'. If you are looking for just anybody, all you have to do is open the yellow pages, and point your finger at the HUNDREDS of 'cleaning' firms around. On the other hand, if you are looking for a cleaning company that is ◦Honest, ◦Dependable, ◦Cares about the results of the work performed, ◦Treats you and your home/business with respect, ◦and on top of this...DEMANDS QUALITY ...then A TRUE CLEAN is for you.
Business highlights
Emergency services offered
46 years of experience
Services we offer
Carpet Cleaning Upholstery Cleaning Tile and Grout Cleaning Water Damage Restoration Repairs on Most Carpet / Tile floors Sales and Installations on all Floors Residential and Commercial Rates Restaurants are our Specialty
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.013 Reviews
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Showing 1-13 of 13 reviews
Abram B.
Aug 2020
Very well, they did a great job!
Joann M.
Apr 2018
Spoke to owner who explained full process for my wool as well as synthetic rugs. They picked up and moved furniture off the rugs where needed. The 7 rugs were finished on time but A True Clean held them about 2 weeks because we were moving. A timely delivery was made and the rugs turned out beautifully.
Paul M.
Jan 2018
A True Clean worked with us to get the carpet cleaning scheduled before the moving truck arrived. On cleaning day they did a walk through and provided us a quote before doing any work. We vacated the house and left them to their business. The guys sent texts and pictures showing progress and any trouble areas. They turned on all the fans and locked up on their way out. Carpets looked great and the customer service was excellent. One note on my review, I graded a B on price ONLY because I did not get any other quotes to compare to. Bottom line is that I am pleased with the service and won't hesitate to use A True Clean again.
Susan H.
Jul 2017
Perfect!! I couldn't have asked for nicer people or a better job! There were stains in the living room and bedroom that I was sure just couldn't be removed, when they were done the stains were not only gone but it all looked as clean as the day it was installed and that was 5 years ago! I could not be happier!!
Errett H.
Feb 2016
My last tenant had two dogs and a kid so my carpet was stained way beyond what I thought could even be cleaned, also there was a torn place at one of the bedroom doors I guess where a dog tried to dig his way out. The brothers gave me a quote of $200 over the phone without seeing how bad the carpet was and said they would repair the torn place for $40. They arrived on time, were very professional and said the job would be no problem, but would take a little time (because they do it right).
First, they matched a piece of carpet from the closet and repaired the torn place in the carpet.
Second, they sprayed the carpet with stain remover which made a world of difference before they even touched the carpet.
Then they did an excellent job at cleaning the carpet, I had to leave before they where done, and they closed the blinds and locked the doors for me when they left. I will definitely use them in the future.
First, they matched a piece of carpet from the closet and repaired the torn place in the carpet.
Second, they sprayed the carpet with stain remover which made a world of difference before they even touched the carpet.
Then they did an excellent job at cleaning the carpet, I had to leave before they where done, and they closed the blinds and locked the doors for me when they left. I will definitely use them in the future.
Response from A True Clean & Restore
"Thank You for the review. We do every job as if our business depends on it, which it does. We want to be your floor cleaners for life so making you happy with our work is a top priority. We want to exceed your expectations in everything we do."
Ed M.
Jan 2016
unknown
Response from A True Clean & Restore
"Yes! Always free spotter. When you run out, just call and we will bring more. Always FREE!"
Loyd A.
Dec 2015
They thoroughly assessed the carpet that was to be cleaned, and they had equipment to locate the numerous pet stained areas in my carpet. They gave me an incredible range of options to remedy my situation, and they explained in great detail what would be done and what the cost would be as well. Then, the 2 of them worked diligently for 3 hours, and they did the most professional, thorough, and attention to detail job that I have ever seen in my life. These guys are out of this World AWESOME!!!!!!!!!
Response from A True Clean & Restore
"Thank you for the review!. It is our goal to be your floor cleaner for life. We left a lifetime supply of spotter so when you run out, please call, I will bring more. Always free!"
Tommy C.
Oct 2015
unknown
Response from A True Clean & Restore
"Thank you for the review Mr. [Member name removed]. It is our goal to be your floor cleaner for life. We left a lifetime supply of spotter so when you run out, please call, I will bring more. Always free!"
Jean H.
Aug 2015
CARPET CLEANING:
Have used several other companies. this experience was the best.
Friendly, professional and did an excellent job.
Two brothers worked together; both very knowledgable. You could tell they were very proud of their work.
Results were outstanding.
Would definitely recommend them and use them again.
Have used several other companies. this experience was the best.
Friendly, professional and did an excellent job.
Two brothers worked together; both very knowledgable. You could tell they were very proud of their work.
Results were outstanding.
Would definitely recommend them and use them again.
Response from A True Clean & Restore
"Thank You so much for the review and for trusting us to work in your home. Our goal is to be your floor cleaner for life. Don't forget about your life time supply of free spotter. Just call us when you run out and we will happily bring you more. Always Free."
Mark A.
Jul 2015
.
Response from A True Clean & Restore
"Thank You for the review. We look forward to serving you in the future."
Ed M.
Apr 2015
They showed up at the time agreed on and performed all the work with excellent quality. There were two brothers who have the business who were most cordial and knowledgeable. I have had rugs cleaned numerous times before, but this was by far the best job I have ever seen. They tightened the rugs in 3 rooms and made the house look like new. I cannot say enough good about this company.
Response from A True Clean & Restore
"Thank you so much for the review. We take pride in our work and we make sure to take all the time necessary to insure a top quality job."
Sue T.
Jul 2014
Eddie was thorough, took his time, and made sure I was satisfied. He removed stains on carpet that previous companies could not remove.
Response from A True Clean & Restore
"Thank You for the review. Satisfied clients is our top priority. We use only the best detergents and top quality equipment. The reason I could remove the stains for this client is because I have taken the time to be trained and certified in my profession. Removing the stain was actually very simple but only one particular stain remover would work. My training taught me what to use and how to use it."
Scott C.
Nov 2013
The 2 gentlemen (brothers, I think) did the most thorough job cleaning a whole house of carpet, plus upholstery, of anyone we've used. Took them several hours, but u pay by job rather than by hours so this wasn't a concern for us. They showed up at a rental property, and our door lock had been vandalized. These guys offered to wait until we could get a locksmith in, then waited while the lock was changed, and then cleaned completely without any complaints and without rushing to make up for the lost time we cost them. I will always choose them for this type work in the future!
Response from A True Clean & Restore
"Thank You for the review. It is our goal to always go the extra mile and give our clients the best value for their money."
Licensing
State Contractor License Requirements
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FAQ
A True Clean & Restore is currently rated 5.0 overall out of 5.
A True Clean & Restore accepts the following forms of payment: CreditCard
Yes, A True Clean & Restore offers free project estimates.
No, A True Clean & Restore does not offer eco-friendly accreditations.
No, A True Clean & Restore does not offer a senior discount.
Yes, A True Clean & Restore offers emergency services.
No, A True Clean & Restore does not offer warranties.