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WARE'S APPLIANCE & ELECTRONICS

Appliance Repair

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Josh W.
02/2013
1.0
appliance repair
  + -1 more
Called to have our range repaired. Scheduling the service was easy, had to answer a few questions to make sure i was not stupid, like "is the range pluged in"..Was told that they would call that day of service before they came out, no real time was provided besides it would be in the morning. The day of the service, I took off work to be there, i missed a call\VM at 9:50am and another call\VM at 10:10am, i was on a call for work (since I was out for this) and returned their call 20mins later. Approx. at 10:30am. The lady i spoke with had a real attitude and treated me with very poor custom service. She explained that they would not be coming out since I could not answer my phone. Her VM?s were covered with the same poor attitude. I told her not to worry about it and I would find a different company to perform my repairs that could treat their customers with respect. NO service was ever performed but if their service techs are anything like the lady taking and returning calls, stay clear.
Description of Work: Called to have our range repaired. Scheduling the service was easy, had to answer a few questions to make sure i was not stupid, like "is the range pluged in"..Was told that they would call that day of service before they came out, no real time was provided besides it would be in the morning. The day of the service, I took off work to be there, i missed a call\VM at 9:50am and another call\VM at 10:10am, i was on a call for work (since I was out for this) and returned their call 20mins later. Approx. at 10:30am. The lady i spoke with had a real attitude and treated me with very poor custom service. She explained that they would not be coming out since I could not answer my phone. Her VM’s were covered with the same poor attitude. I told her not to worry about it and I would find a different company to perform my repairs that could treat their customers with respect. NO service was ever performed but if their service techs are anything like the lady taking and returning calls, stay clear.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    181 WEBB MOUNTAIN RD, Boones Mill, VA 24065


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    WARE'S APPLIANCE & ELECTRONICS is currently rated 1 overall out of 5.
    No, WARE'S APPLIANCE & ELECTRONICS does not offer free project estimates.
    No, WARE'S APPLIANCE & ELECTRONICS does not offer eco-friendly accreditations.
    No, WARE'S APPLIANCE & ELECTRONICS does not offer a senior discount.
    No, WARE'S APPLIANCE & ELECTRONICS does not offer emergency services.
    No, WARE'S APPLIANCE & ELECTRONICS does not offer warranties.

    Contact information

    181 WEBB MOUNTAIN RD, Boones Mill, VA 24065