Epling Landscaping & Lawn Service is Loudoun County’s “single source” company for a beautiful and trouble-free lawn and landscape. We have start-to-finish programs which are custom designed to meet your needs.
Lawn care & maintenance. Hardscapes. Hydro seeding, aeration & over seeding. Sodding. Outdoor lighting. Pruning. Patios, paths & walkways. Landscape designs & master plans.
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Number of Stars | Image of Distribution | Number of Ratings |
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78% | ||
11% | ||
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"Thank you for choosing Epling and helping to celebrate 30 years!"
"Thank you, [Member Name Removed]!"
"Thank you, (removed member name), for the kind words. We are always happy to hear from our satisfied clients as we strive for excellent customer service."
"It is exciting to hear from satisfied clients. Thank your for sharing."
"I am sorry that your experience with Epling Landscaping through Angie's list was not as anticipated. Please contact us directly for services, should you be interested. Thank you."
Good firm. Responsive. But their market approach is somewhat flawed in that: a) one size fits all, b) you pay for activities, not results. So, for example, if I want weeds controlled -- I thought I would pay a fixed amount to have my weeds managed. Instead, I ended up paying for additional treatments for different types of weeds as my yard deteriorated.
Good news, Epling recently hired a specialist with deep knowledge in lawns and treatments. He cam to my house and was very knowledgeable.
"Tad Wolford is our Lawn Care Operations Manager of which you write. Tad has come to us with many years of experience and has been a wonderful addition to our staff."
Basically The order of events for planting and hardscaping was done in reverse, hence causing problems. The contract was signed in March I believe and the plants were planted in July, the middle of the summer heat. The creak stabilization was to be done first and only I portion was completed in July. I received an invoice for full payment prior after the trees were planted but before the creek stabilization was done, We paid only half the invoice.
They insisted that they creek was completed and I kept telling them they only did half of the creek. They later admitted that I was corrected after I pointed out to them that the contract clearly showed 2 separate areas of the creek along with 2 separate material lists, one for each area.
They then said they would schedule it in November when the ground would be frozen. That doesn't happen here until February-March. I inquired in late November about it and they informed me that their crews were gone for the winter. After numerous emails and no real response or follow up I sent the email below on June 6th. This finally got there attention. I sent it to everyone in the company that had ever sent me an email.
I haven't heard anything other than that you were going to stop by.
Things I need
Date of when the creek will be completed
Date of when the Crape myrtle will be replaced
Answer to the disease in the bushes on the right side of the house.
Fallen Rock in the lower portion of the creek fixed.
This has gone on way to long. We are now pushing 1 year for the contract on the
plantings and hard scape.
They came out the other day to fix the first creek area and told my wife that it wasn't done correctly the first time. They also stated that they will be out when the ground is dryer. This was their excuse last year.
Supposedly the Crape Myrtle is on order.
"We trust that your landscaping job has now been completed to your satisfaction. If you should have any issues in the future with your current services, we will always strive for excellence in customer service. Please contact us directly."
"Thanks, [member name removed]! We love to hear from our satisfied customers."
We went with Epling after using another local mowing service for a year and have been signing an annual contract with them for the past two years. They take care of everything outside of our home to include mowing 3 acres, edging, weed whacking, blowing, leaf removal, mulch, plants, weed pulling (by hand), and applicaiton of round up and insecticide as needed. They are very professional and take care of moving things the kids left out in the yard before mowing. The mowing is first rate and I feel like my lawn was just done by a professional stadium crew with the cross cut pattern! Management and staff all seem like family when they stop by or call to see how things are going. We have also used them to develop a landscaping plan that includes adding pavers to our existing patio that we will have them complete next summer.
I have no problems with the cost as they are cheaper than our last mowing service and some things are worth paying for! I feel like they are a bargain for what they do for us."Thank you for all your kind comments. We strive to make all our customers completely satisfied as we meet all of their landscaping needs."
"Thank you for your kind comments. We strive for excellent customer service in all our departments, and should we be able to be of service in the future, we would look forward to working with you."
"We thank you for your comments and wish you the best in your new home."
"Thank you for the feedback. We hope to work with you again in the future."
"Thank you for your feedback! We look forward to working with you in the future."
"Thank you for the positive feedback. We hope you enjoy your landscape and hardscape for many years. Please let us know if we can assist in the future."
"Thank you for the positive feedback and we look forward to our continued relationship."
"Thank you for your feedback. Please let us know how we can assist you in the future."
"Member, We are happy that all issues were resolved and we look forward to our continued working relationship. Epling Landscaping"
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Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | Closed |