Shrader Engineering and Land Surveying Inc

I called this surveying company to survey 3 acres of land for me. The representative, David Mitchell gave me a verbal price of $1,200.00 plus a $200.00 Bedford County fee, totaling $1,400.00. After some thought, David called me to inform me that it would be best to survey 6 acres of land in lieu of 3 in order to keep the property in "Land Use". I agreed after he gave me a price for this service of $1,800.00 plus a $200.00 Bedford County fee, totaling $2,000.00. I met David at the property and explained the area I wanted surveying and he agreed the price would not be more than quoted. At this time, I requested a written estimated and I was told they do not provide written estimates. David seemed like a trustworthy individual; therefore, I allowed the company to perform the survey and I received a bill totaling $2,480.00. I called David and asked him why the bill was so much higher than his price and he stated, "I told them to give me the bill so I could make some adjustments on it before sending it out". He also said he would "get this resolved and call me back", which he never did. After several calls I finally got in touch with David and he said, "I can't do anything for you now." I told him this was wrong and he needed to fix this issue. Unfortunately, the bill had to go directly to my Attorney to close on the property and I ended up footing the additional money in order to close on my home loan to avoid defaulting on a locked in interest rate. I am not sure if this company did anything unlawful; furthermore, I am not sure it will be worthwhile to pay my Attorney to try and collect the additional $480.00 I feel I am owed. I simply believe this is unethical and sloppy business practice and it should be reported to inform others of the unfair business practices they may encounter when dealing with this company.