Bedford Well Drilling

Bedford drilled a new well for me about a year and half ago, the only positives i can say is i do have water and the new lady in the office actually now answers the phone or responds to you. Its the craziest thing, the phone rings and she actually picks it up and talks to you. Its crazy. The first year you could only reach them by email or text, no one answered the phone. You left a voicemail and they would decide whether or not to call you. I've spent a year and half trying to get them to correct sloppy hookup work they left me with. I think the problem was with the prior office staff dropping the ball, but i shouldn't have pay for someone elses incompetence. Since week one I notified them of an issue and was completely ignored for months. At first they were busy on other jobs, told me they would have one of the guys call me which never happened. Then months later they told me for them to come correct the issue i had pay a service fee and open ended labor costs for something that has been ongoing since the install. Basically give them a blank check again, nope ive been down that road with them before. Service fees and labor fees should be charged for something that was beyond their control, not for sloppy workmanship. I had to spend months on a waiting list and ipaid almost $16k. The sad thing is both are probably simple fixes for them. Hire anyone else but them for the hookup, Catron, Sublette, Walkers, anyone else but Bedford for the hookup. Maybe the owner will respond to me directly when he reads this, not leave me dealing with an in-between person, honestly by now he should have called me personally. He has my number

I hired Bedford Drilling for drilling a USDA-approved well and installation of watering troughs on my farm. We did experience some scheduling issued related to the weather, but once weather broke we were able to complete the project. The company did a professional job and I would use them again.

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