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"Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Arrived on time as stated; cleaned-up afterwards. Appointment for estimate was good & professional. The day of the install, everything went as we expected it to go. The installer cleaned up the area during, and after the install. The shelving units were pretty much what we discussed & paid for. Cost wise I thought the install was pricey, but it did rate in the same range as others, so for the work performed it was normal for the industry. Love the new organized look & can't wait to get everything organized to go back in the closets & make use of them."

"Owner Ricky Stroup was infinitely patient with us, as after our initial meeting it took us over a year to hire his company to do this work. During that year, we had multiple conversations with him regarding the scope of our project, and he was as willing to contract the scope as to expand it. He wrote several proposals for us, so we could see the financial impacts of our different scope options. Our indecision on scope, and delay in scheduling, never caused any frustration or ill will on his part. Mr. Stroup was helpful, friendly, and patient throughout! His team installed everything in one day, and all who worked on our project were extremely courteous and professional. We have been very impressed with the quality of the work. Working with Gutter Glove of North Carolina was an enjoyable experience, and I recommend this company!"

"great work"

"Murphy Family Electric is an awesome company with very competent technicians and reasonable rates. They make the whole process pretty straightforward. I had used them to get my Tesla charger in 2018 (Cost: $799 including material). I was so impressed with their work that when I had a complex electrical job - installing a new 120v outlet requiring a new wire from the circuit breaker - I did not get any quotes but just booked them. That job was done very professionally as well (Cost: $949). Fast forward to Mar 2025, my tesla charger had problems with over heating and intermittent power loss. I called Murphy Family Electric and they sent a technician the same day who came and adjusted/cleaned the connections and spent 30 mins fixing the problem. And to my surprise the company did not even charge me anything for this. So on top of everything else you can add absolutely fantastic customer service to their list of attributes."

"Didn’t paint entire wall which was a communication issue between both parties."

"Honestly couldn't be happier. The crew was awesome - they showed up when they said they were going to show up, did what they said they were going to do, and fixed a few little things that we requested without any fuss. They were in and out in 2 weeks when the other contractors said 1-2 months. Literally our only regret was that we wasted so much time with flaky contractors before finding these guys. We'll definitely be repeat customers!"

"TL;DR: Go with someone else. Most of the many problems with our international move were minor, but taken sum total they were absolutely unavoidable and unnecessary. I will say we started strong with Matthew, our Moving Consultant. He was the first contact we had and he was just amazing. Made figuring out the estimate super easy and almost fun, and made us feel valued and appreciated. That value and appreciation ended with him, however. Our relationship with the Move Coordinator was much less cooperative or productive. I’m not sure he was even in our time zone to be honest, and communication with him was impossible by both phone and email. Communication issues become a common thread, and while not specific to the Move Coordinator, it was with him that there should have been the most contact, since he was responsible for….well, coordinating the move. You can’t simply call someone at JK. You have to go through this odd phone tree/voicemail thing, even as a customer who’s put down the deposit. Not great when there are issues. And, issues there were. Overcharges and being charged for things that never materialized, like a parking pass that wasn’t even applied for, despite being charged for. Being charged for a shuttle, when the actual container was delivered. Weights that didn’t make sense. A 10% guarantee (their words, not mine) that wasn’t calculated into our final fee. Things like that add up, and seems like either incompetence or a money grab, or both. I don’t want to say the incompetence extended to the moving crew. They were wonderful and extremely hard working but less than an hour into the move they weren’t sure everything would fit, despite us paring down a significant amount to get into the smaller container. The issue was actually due their their small stature, they couldn't reach high enough to fully pack the container. This is where communication became an issue; no one was answering phones (on any of their lines), and 9 am moves are great unless your coordinator is on West Coast time. The fix was simple; we used a ladder to fully pack the container, but why was that my job to figure out? Other communication issues persisted even after our items departed for shipping. Despite multiple calls to our Coordinator, and even his manager, they went unanswered. Crucially, we could never get an answer from our Move Coordinator about insurance. What should have been quoted well before the move, was actually quoted once it was on board the ship. We felt very much held hostage by his reluctance or incompetence…luckily in the end, our items arrived undamaged and despite paying for the insurance, it was unnecessary to file any claims. It would have been nicer knowing up front what it was going to be however. We were quite fortunate to have an excellent coordinator for the other end of the move in Europe. They were amazing, and we were quite fortunate to have them. They were amazing, professional, concise and responsive. They were NOT part of JK Moving, and it showed. We were able to occasionally get in contact with another coordinator, Courtney. She was awesome, and luckily filled in the many gaps as the original coordinator was unresponsive or overwhelmed or just didn’t care. She went above and beyond (or maybe just did the job that should have been done?) and offered a little bit of hope. We were excited to choose JK Moving, as they seem to have a reputation of excellence and dependability. They proudly proclaim that they move the White House. It was apparent to us that they may actually do that, but it was not with the team we were assigned. Not sure if anyone at JK Moving reads this, or even cares, but we never had a follow up from anyone after the move, except to ask for more money for an incorrect invoice over 2 months after shipment. I have receipts, and I have nothing to gain from embellishment. You would have nothing to gain from using JK Moving’s services except more unnecessary stress on an already stressful situation."

"Michael came the day after we put in the request. He was professional, friendly and on time!"