Virginia Power Solutions

Tech showed up on time and serviced our Generator. Left everything neat and clean.

They repaired one part , but it still did not work. They wanted to do another assessment of the problem (at $95/hr). I felt like I already paid for an assessment - and a part replacement. Salesman also came to give us an estimate on a new generator that would not do as much as the one we have.

The entire process went very smoothly, as expected. All employees from H O Feild Electrical were professional, punctual, friendly and answered all our questions. We will definitely use them in the future for any electrical work and recommend this company for generator installation and electrical work.

From the first meeting with Greg, to the installers of the generator/gas plumbing/electrical, all the people I have talked to have been wonderful! They took the time to answer all my questions, very patient with my beast of a Doberman wanting to play with them, and very professional. They were there through every inspection, start up, and everything in between. I highly recommend them for anyone who is thinking about getting a whole house generator.

Price and service was excellent

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Everything went very well - as expected. The appointment time was kept, the employee was knowledgable (Chip hires the best!), and the work was performed in a timely manner.
And, to note - We trust Chip (the owner) and his staff 100%. A few years ago, H. O. Field Electric did all the electrical work for our in ground pool, wiring for ceiling fans, electrical check for the house, and dimmers for light switches. This year (and today) we had old light switches replaced. We have referred his company out to many people who have reported back to us how wonderful, reliable, and dependable his company is. We wouldn't use anyone else.

I first contacted Generac Corp., which in turn referred me to H. O. Feild Electric in my service area. The fact that Generac, by all I know to be the premier generator manufacturer, recommended this company said a lot to me before I even had any interaction. They could probably have their pick of most any contractor, and I'm sure demanded higher standards and hoops for them to jump through to be one of their preferred representatives. My first appointment for an estimate began on March 1, 2014. At that point, I had honestly hoped to install a whole-house 20kw system. Chip Feild impressed me in providing this initial estimate.... he impressed me as being honest, professional, and trustworthy. He took time to explain both the process and costs as layman-ish as possible. Perhaps the most important factor was that he never made me feel like just a dollar sign or a future paycheck for him. I felt like he was genuinely interested in giving me the and quot;peace of mindand quot; regarding power outages that I desired.
As events would progress, the projected gas estimates came in high enough to put the whole house backup unit out of the range I had budgeted. I must interject at this point that the Amerigas representative, and company overall, really were the only SUPER thorn to the whole process. Thankfully, Feild Electric handled most of their wrinkles for me, but I still find myself bitter for the part they played (and indeed are playing....I called just the other day to request a more frequent propane delivery to keep my backup system at the ready.... and the representative promised to call me back on the matter but never did...sigh). That being said, because they were my current gas provider, we both and quot;bit the bulletand quot; and got through the unpleasant scenarios that unfolded from time to time as the installation progressed regarding their end of the deal.
I talked to Chip Feild about what possible cost/coverage options were involved with lesser/smaller backup systems, and was totally wow-ed to find that most everything important to me and more could be covered for almost half the cost of the total system....and to boot it would not involve unsightly cosmetic issues on my property nor as high annual gas rental tank fees either. That seemed enough and quot;peace of mindand quot; for me, so I opted for an 8kw system. If I lose power, I still have my freezer, refrigerator, TV, internet, hot water, septic, microwave, coffee pot, gas fireplace, garage door, receptacles for lights or possible portable fans/heaters. For the difference in cost (originally $9807) and extra cosmetic/maintenance fees..... I like my choice.
Chip even took the initiative to call Amerigas and explain to them how they could save me another couple hundred dollars on their gas charges by running their lines differently...... and this was AFTER I had already agreed to the higher gas charges essentially. Is that a great guy or what? He nor his company got any extra money for that..... he just saw a way to save me some money and helped me do that.
If you want an honest, skilled, professional to install and maintain a top-notch standby generator..... give H.O.Feild Electric a call. You won't be disappointed. The installers were always on time and did a bang-up job also. Not enough good things to say about this firm really. I look forward to their service being as great as their installation.

Smooth experience. Contractor adjusted his schedule to fit mine. Negotiated placement of all components to minimize/eliminate negative visual impact.

Mr. Feild (yes the correct spelling is F-e-i-l-d) was recommended to us by the builder that did our home addition a few years ago. He was prompt to schedule a convenient time for me so that he could stop by the house and get an idea of what we needed done. Some parts of the job were primary, others could wait if the job was going to run over budget. Everything we wanted done budgeted out to a full day's job for the two of them. The appointment was set for just over a week from the time of the estimate. He and his apprentice arrived on time; he went over the job plan and they got right to work. Everything, including cutting into the ceiling in the family room to run the wiring for the 3 can lights, was done in a neat and professional way. Very satisfied. The only thing that we need to do is get the ceiling patched.