TruGreen Lawn Care - 953

First few went ok but the techs had no idea how to treat Virginia Button weed or wild violets. They had to make multiple service trips to address the issue with no results. Then they skipped the July service and if I hadn't called them they would have skipped the August service as well. Now we are in October and no service has been received since the August service. Trugreen appears to be a complete rip off as they only respond when I complain to their corporate office. The local office operators just say they will look into it and nothing happens.

Fair - quality of technicians providing service was not always good, and they kept changing who came out. The lawn looks a little bit better I guess, but expected a better result after 8 treatments.

It went great would hire them every time.

I gave my cell number here on Angie's List to put together a list of landscape companies to call on Monday. So far I have gotten 6 calls from TruGreen in a 4-hour time frame. I will not be using them.

Really well. They did a great job.

Sometimes they do things different. They did two things but I don't know what they did. He is so good with our lawn. So freindly. Always comes and says hello and tells us what he will do. If I am not home, he will leave it on the door. He is a nice young man. I think it is John. I will definitely. Much better than the last provider.

We have some sort of a plan. You know they come out about 7 or 9 times a year. I don't know what all they do. They are doing a fantastic job. Our lawn looks fantastic. I don't know the kids name now, maybe John. He is so good too. He makes sure everything is done.

Actually I'm out of the contract, I'm not through them anymore. I wouldn't say anything unproven, I was using Scott's for three years, I think TruGreen bought over the Scott's, so far, if I want to rate, I want to rate Scott's. I haven't seen any improvement, I would say I want the lowest grade for Scott's. Pricing is not bad. It's $55 per treatment.

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Great work. When they came we had dead grass and now we have the best yard in the neighborhood. Our grass went from brown to green.

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Excuses, excuses, excuses. After 14 years of do it yourself lawn maintenance, I opted to hire a professional lawn care service to improve my lawn. After the first year's service, my looked the worst it ever looked. The manager stated that due to the extremely hot summer my lawn was stressed and should be in much better shape with another year's service (note I have a professionally installed irrigation system). After another year of service, my lawn looked worse than the previous year. This year's excuse was that the summer was extremely wet. Letters to the Corporate Office didn't help the situation. I fired Scotts. They don't guaranty their work, wasted my money and just wanted to dump more chemicals on the lawn. Don't waste your money!

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too early to decide

No noticeable difference in lawn after 6 months. After the May 2016 treatment, my grass died and I cancelled the service. Mosquito treatment was ineffective.

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The provider arrived as scheduled.  The lead technician notified us of their arrival and explained what would be done.  The crew completed the treatment efficiently and upon completion notified us and left a sheet explaining preparations used and recommendations for care.

Called in early March to inquire about services.   Decided to move forward.

First service was in early April -- 3-4 week's after hiring, but OK, felt it was a late spring this year and they were busy.   I had a call a couple of times but they finally came out.

It was raining when arrived and they applied the fertilizer but technician said they would have to come back to apply the weed control.  OK fine, can't argue about that.

Two-weeks later, nada.  Called the number.  Asked them when they were coming back to finish up.   Said they would create a ticket. 

A week later, nada (now 3-weeks after).  Called again.  Response was ticket was created *only* a week ago.   Really?  It's nearly May.  3 weeks after the initial applications.  Weeds now in full force.  I hired you in early March.  Apparently lack of response is OK?

They wanted payment immediately however!   Unfortunately I was prompt in payment albeit I didn't receive all my services.

Glad I didn't pay for the full year up-front. 

Would not recommend, will be cancelling.

After 3 years of receiving their services, while the lawn had improved I expected better results and decided to start researching what other companies were available & reading their reviews on Angie's List.  I also checked out reviews for Scott's on Angie's & discovered others had the same feelings I was experiencing with Scott's, so I decided to go with another lawn care provider.

The workers are friendly. They leave the work area clean when they are finished. They always leave a detailed description of what they did. They also leave us tips on what we can do for up keep. They are very prompt. They call with a 24 hour notice to let us know when they will be coming out to do work.

Great - Lawn improved in color and health.

The only time they schedule visits is if you have a locked gate or an outside dog. I understand that for treatments but I am a new customer who isn't even sure if they could get grass to grow in every area of my backyard. I have no way of knowing without speaking to someone in person and showing them my areas of concern. The person I spoke to was more than rude and short and definitely did not seem interested in getting a new customer. I've heard good things about Scott's Quality of Yard Service but I couldn't even get that far in the process.