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Herman W. Allen Plumbing, Heating & Cooling

Founded 1964 • With Angi since December 2014

3.6

(5) Verified Reviews

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Business Details

Phone Number

Address

10010 Lickinghole Rd.

Ashland, VA 23005

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Description

Herman W. Allen Plumbing & Heating, Inc. Serving the Richmond Metro Area for Over 50 Years! Call us for all your Commercial and Residential Plumbing, Heating & Air Conditioning Needs.Installation, Service, Repair...we do it all! Licensed & Insured. Technicians you can Trust! Call Herman W Allen

Verified Reviews

A few reviews for this pro...
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Eden M.
2.0
07/30/2022
Ripped off. I was hopeful of having a good experience, since a friend referred me to this company, but that didn't happen. My A/C fan was constantly running, but not cooling. They came out and said it needed a capacitor, and that it would be $405. I agreed, thinking it was an expensive part and he needed a good amount of time to do the job. It took 45 minutes tops (he also cleaned the screen on the sides and checked the filter "for free".). He didn't leave me with a receipt, so I asked for one, and he emailed it right away. It was NOT itemized, and so there was no way to know how much they charged/hr., or how much the part was. I looked up the part online, and guess what...about $10. So BUYER BEWARE. When I called the office for information about hourly costs and the part cost, she said what another reviewer reported upon his call: that there is a flat fee, etc. Oh, and there's a $15 charge for their gas, since prices are so high, and to keep their "fleet mobile and ready to serve." The only positive part is that my AC is working, and the technician was very nice, but I WILL NOT BE USING THIS COMPANY AGAIN.
Description of Work
Capacitor replaced
Category
heating & air conditioning/hvac
Timothy F.
1.0
06/14/2021
Billed $505.00 to replace a garbage disposal. The unit is currently available at Home Depot for $100.99. The job took at most one hour. I was initially told that there was a service fee of $109.00 and then the Tech would assess cost of parts and labor depending on length of time job took. I was informed later that there is a flat fee for this job, but the office staff are not provided that information. If I had been home when the Techs came I would have canceled the job. In essence was billed $404.01 labor for an hours work. The last time the job was done 6.5 years ago it cost me $210.00. The previous plumbers office was closed on Friday so I went elsewhere, wish I hadn't. The Techs were very professional and did a great job. We were led to believe the cost would be determined by parts and labor time however it was later stated as a flat fee which was exorbitant for the job.
Description of Work
Garbage disposal replacement
Category
heating & air conditioning/hvac, plumbing
Patty W.
5.0
10/19/2017
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Description of Work
.
Category
plumbing
Justin C.
5.0
08/02/2017
Great! Wes was very responsive and had a quote to me the next day. His techs listened to our concerns and offered multiple solutions with varying price points. Once the work was agreed upon they began work the next week (incredibly prompt considering the demand of the season). All work was completed as advertised in less than two days. Would gladly recommend!!!
Description of Work
Two Heat Pumps (3 ton unit and a 2 ton unit) replaced including all new copper lines as well as a Gas Furnace. Addition of two iComfort smart thermostats.
Category
heating & air conditioning/hvac, plumbing

Service Provider Response

Thank you so much [Member Name Removed]. We appreciate your business and your great review!
Tessie G.
5.0
02/03/2017
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Description of Work
.
Category
plumbing

Service Provider Response

Thanks [Member Name Removed]! We appreciate your great review and business!

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    Offers Coupon

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Plumbing
    Heating and Air Conditioning
    Notary
    Heating Oil
    Drain Cleaning
    Sewer Cleaning
    Natural Gas Lines
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Drain Cleaning, Fixture Repair and Replacement, Water Heaters, Water and Sewer Service Replacement, Re-piping, Wall Pumps, Gas Work, New Construction, Remodel and Repair, Heating and Air Conditioning

    Services Not Offered

    Septic tank pumping, appliance repair, sheetrock repair,

    Frequently Asked Questions & Answers about Herman W. Allen Plumbing, Heating & Cooling

    How is Herman W. Allen Plumbing, Heating & Cooling overall rated?

    Herman W. Allen Plumbing, Heating & Cooling is currently rated 3.6 overall out of 5.

    What days are Herman W. Allen Plumbing, Heating & Cooling open?

    Herman W. Allen Plumbing, Heating & Cooling is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does Herman W. Allen Plumbing, Heating & Cooling provide

    Herman W. Allen Plumbing, Heating & Cooling accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Herman W. Allen Plumbing, Heating & Cooling offer free estimates?

    Yes, Herman W. Allen Plumbing, Heating & Cooling offers free project estimates.

    Does Herman W. Allen Plumbing, Heating & Cooling offer eco-friendly accreditations?

    No, Herman W. Allen Plumbing, Heating & Cooling does not offer eco-friendly accreditations.

    Does Herman W. Allen Plumbing, Heating & Cooling offer a senior discount?

    No, Herman W. Allen Plumbing, Heating & Cooling does not offer a senior discount.

    Does Herman W. Allen Plumbing, Heating & Cooling offer emergency services?

    Yes, Herman W. Allen Plumbing, Heating & Cooling offers emergency services.

    Are warranties offered by Herman W. Allen Plumbing, Heating & Cooling?

    Yes, Herman W. Allen Plumbing, Heating & Cooling offers warranties.

    What services does Herman W. Allen Plumbing, Heating & Cooling offer?

    Herman W. Allen Plumbing, Heating & Cooling offers the following services: Drain Cleaning, Fixture Repair and Replacement, Water Heaters, Water and Sewer Service Replacement, Re-piping, Wall Pumps, Gas Work, New Construction, Remodel and Repair, Heating and Air Conditioning

    Are there any services Herman W. Allen Plumbing, Heating & Cooling does not offer?

    Septic tank pumping, appliance repair, sheetrock repair,