Champion Windows and Home Exteriors of Richmond

Founded 1953 • With Angi since July 2006

There’s never been a better time to transform you home with Champion of Richmond! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC

Awards and Badges

Angi Certified

Images

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Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(130) Verified Reviews

Ratings Distribution

5

94

4

13

3

10

2

10

1

3

Rating Details

Price
4.2
Professionalism
4.6
Punctuality
4.7
Quality
4.7
Responsiveness
4.6

Read reviews by category

window replacement (103)door installation (29)patio enclosures (24)siding companies (19)decks & porches (16)roofing (6)basement remodeling (1)gutter repair (1)
Showing 1-25 of 130 reviews
Cheryl M.
5.0
03/24/2023
Arthur the salesman was excellent. He was not pushy and listened to my concerns. He sold me on the windows and I am very pleased to get a high quality window
Description of Work
Windows replacement
Category
replacement windows
Hire Again?
Yes
Kandi N.
5.0
11/24/2021
Great product for the price. Professional and easy to work with.
Description of Work
Window replacement
Category
decks, replacement windows
Hire Again?
Yes
Kahnica C.
5.0
10/01/2021
David from Champion was very kind and knowledgeable. He allowed me to ask as many questions as I needed to to get an understanding of the products they offer and the level of A Service they provide. Beautiful windows, energy efficient, and modern.
Description of Work
Window Installation
Category
decks, replacement windows
Hire Again?
Yes
Philip H.
2.0
04/28/2021
First time home owner and Champion was the 4th visit out of 5. I added Champion to the list of inquiries due to a friends recommendation. At the time the quote i was given was the best but still was a little too much. The Sales Rep. advised me of the price match guarantee. I went ahead and signed the contract (mistake) and financing for 8 windows and 1 picture window totaling $9430. Half of the total was pulled out on loan from GreenSky. A few days later a local based window company visited and quoted me $3,000 less than Champion. It was outside the cancellation window so I was prepared to pay the cancellation fee because I would still save money overall. I contacted my sales rep. and he advised me since I am financing I would have to pay HALF of the contract. No where on the contract does it say this. Sales rep. offered to give me a gift card to any restaurant of my choice which did not sit well with me. I sent him the quote and warranty information from the other company and he said he would look into price match. Its been over 3 weeks and I have not heard anything back. Sales Rep. has vanished. So far my experience has not been very pleasant.
Description of Work
Window Replacement
Category
replacement windows
Cost
$9,400
Melanie K.
5.0
03/20/2021
Joey S. from Champion Windows has been wonderful to work with! My parents had Champion Windows installed on their home several years ago and have been very happy with their windows and the excellent warranty that is included with the window purchase. Now that we are ready to replace our windows (26 in total), we scheduled several companies, including Champion Windows, to quote replacement windows for our home. Although Champion Windows was not the least expensive option (in fact, they were the second most expensive quote we received), they have a very good quality window and warranty (which is transferable upon sale of the house to the new owners, and includes coverage for damage to the window screens), Joey S. was willing to work with us on price (and also suggested a few cost saving options which helped keep us within our tight budget), making the windows much more affordable! I appreciate the time Joey S. took in answering our questions and explaining different features and options, as well as his friendly manners and professional (not pushy) attitude. So far, our experience with Champion Windows has been great (thanks again Joey S.)!
Description of Work
Replacement Windows
Category
replacement windows
Cost
$23,000
Hire Again?
Yes
Shirley M.
5.0
03/05/2021
Very good job. Love the windows. Professionally done and left job clean.
Description of Work
More windows
Category
decks, replacement windows
Cost
$3,800
Hire Again?
Yes
Harriet J.
5.0
03/05/2021
Everythg went well and I'm very satisfied with the outcome. Thank you
Description of Work
N/A
Category
replacement windows
Hire Again?
Yes
Jackie S.
5.0
03/05/2021
Very well good work champion is the only company that would replace my single wide mobile home. And I love those Windows
Description of Work
Window's
Category
decks, replacement windows
Hire Again?
Yes
Kevin R.
5.0
12/15/2020
Although we did not select Champion Windows to do our project J.D. Holm was responsive and polite throughout the process. He listened to our concerns and determined what was needed. The Champion product appears to be an excellent product if you are in the market for sunroom.
Description of Work
Enclose a screened porch
Category
decks, replacement windows, sunrooms
Hire Again?
Yes

Service Provider Response

Thank you very much for your recommendation! We're glad to hear that our customer service met your expectations. We appreciate this review!
Barbara C.
5.0
11/28/2020
Ryan was the salesman. His presentation was outstanding and he was very thorough with knowledge of Champions windows. He was mannerly and prompt to appt time. Ryan never pressured me into purchasing the windows, like some sales people do. He offered discounts that were available at this time. I can't wait to have my new windows.
Description of Work
Replacement Windows
Category
decks, replacement windows
Cost
$16,000
Hire Again?
Yes

Service Provider Response

We really appreciate the time you took to leave such a thoughtful review! Please share your positive experience with friends, family and neighbors! Thanks again!
Tynisha W.
5.0
11/09/2020
Great customer service and communication. I was amazed at how responsive they were and how friendly their sales representative was, since customer service can be lacking in our area! Highly recommend them!
Description of Work
I wanted a sunroom added to my home
Category
sunrooms
Hire Again?
Yes

Service Provider Response

We are delighted to hear we provided a top-notch experience! Thank you for taking the time to write this review. It is wonderful to hear we were able to provide you with excellent service.
Amber B.
3.0
01/08/2020
Terribly rude and disrespectful salesman. He refused to name a estimate or price, but bantered the word "discount" around 6 times without giving a percentage or a base price. He filled out a contract without my input and expected 100% payment upfront. He claimed the two Champion windows from 2007 had bad seals he would replace them "free of charge for parts or labor". It was "a factory issue with 2007 seals", according to him. Then, he wanted $1,300.00 for a kitchen window that is $127.00. Champion has always been overpriced, but this was gauling and insulting.
Description of Work
replacement of 3 windows
Category
replacement windows
Cost
$1,300
Lynda K.
5.0
08/24/2019
We had replaced 5 original (from 1958) large windows in the Florida room 12/2018. We were so pleased with that project that Champion was the only company we called when we wanted to replace the 13-year-old windows in living room and kitchen. All parts of this upgrade went well from estimate, measurements, ordering and installation. Champion people performed this complicated process very efficiently and left the inside and outside of the home clean. The windows more than met our expectations as we no longer have to shut out the light in order to shut out the blazing sun.
Description of Work
replaced south-facing living room picture window with sash window on each side with new 3-lite-slider with low-E glass and replaced west-facing kitchen window with 2-lite-slider with low-E glass
Category
replacement windows
Cost
$2,751
Hire Again?
Yes
Matt L.
5.0
01/20/2019
My experience with Champion has been a pleasant one from the beginning. The sales representative that came to my house was very prepared and knowledgeable. He sat down with me and discussed all the different window options available, showed me samples of the various window materials, and gave me several payment and financing options. When it came time for the installation, the installers could not make it to my house on the first day because of a snowstorm, but the office kept me updated and adjusted the scheduling. On the second day, the installers were on time and worked efficiently all day long. They were very personable and friendly. The only problem we ran into was that one of the windows was not the correct size. I’m not sure if the measurements were taken down wrong, or the factory made a mistake in fabricating it, but they assured me they would order another window. They did, and they came back to install it. All in all, I am impressed with the quality of Champion windows and happy with the installation work. I replaced all the windows in my house, 16 in total.
Description of Work
Window Replacement
Category
replacement windows
Cost
$18,500
Hire Again?
Yes
Gracie H.
2.0
04/21/2018
When I spoke with Mary, I should not have made an appointment with this company. She seemed frustrated or annoyed but I thought “maybe this is her personality.” I explained the scope of work we wanted performed, she told me they did all of these things. I informed her that my husband works a lot and would not be present at the estimate. She seemed more annoyed. My husband works. A lot. And if she wants an appointment with both of us, it would need to be late, 8:30 pm or later or early Sunday morning. She conceded and made an appointment for me. Frankie was 10 minutes late. To me, if an appointment isn’t worth being on time, my business and my money must not be very important to you. After I explained what we wanted to have done, without saying a word he immediately gets on his phone and calls someone. Is he calling a friend? Is he calling an associate? Then when he got off the phone he said “are you able to make decisions by yourself without your husband present?” And I asked him to leave. I understand you would like both decision makers present for presentation, but, of the 4 estimates I’m receiving in the next week, you’re the only company who asked if I can make decisions for myself. I find this revolting. I had also informed Mary that he would not be here, do you all talk to each other? He didn’t give me any information, I know nothing of the quality of their work. If this company can’t be on time (for the first appointment of the day) and can’t understand that my husband isn’t available for appointments, then I won’t do business with them.
Description of Work
We are in the beginning process of redoing our deck, changing an existing door into a casement window and replacing another large window to match.
Category
remodeling, replacement windows
Pat F.
5.0
03/27/2018
The new window is beautiful and the best thing is that it is not made of wood. The install was done in one day and there was not a trace of evidence that anyone was ever there. Perfectly quiet, perfectly clean job and perfectly polite. We will call Champion if we need any windows replaced in the future.
Description of Work
We needed a 25 yr. old original Palladian window and the two sections attached to be replaced as the original window sill had not been preped and it had started to leak through the wood into the wall.
Category
replacement windows
Hire Again?
Yes
David R.
5.0
02/01/2018
This went well. An error was made by Champion during the first measurement. They remeasured and reordered the window. It took a bit longer than needed but the window was not accessible(second floor over large open living room) and we knew it would be a difficult install. No emergency on replacement and things went well. Install guys we're friendly and informative about what they were doing. I did not have my original estimate and thought they were overcharging me on the final payment. They produced the original price and realized it was my error. Very good people to deal with. I would hire them again to replace other windows.
Description of Work
Replace a window
Category
replacement windows
Cost
$2,200
Hire Again?
Yes
Bruce W.
5.0
10/28/2017
.....................................................
Description of Work
............................................
Category
replacement windows
Hire Again?
Yes
Daniel B.
5.0
09/19/2017
It was excellent I would give them 5 stars. It is one of my favorite rooms. They were very throughout and hard working. The product is excellent so far, we have been very impressed with the quality of it. I can't think of a reason to downgrade them. It was expensive. I would use them again. We were very impressed. If they wanted to show ours to people they are welcome. It is a small room but well made.
Description of Work
They put a 3 season room in for us.
Category
replacement windows, sunrooms
Cost
$22,000
Hire Again?
Yes
Sybil B.
5.0
08/21/2017
They did excellent work. Neat and clean. Very professional.
Description of Work
A window replaced
Category
replacement windows
Cost
$1,700
Hire Again?
Yes
Adele B.
5.0
05/09/2017
I love my door. There were some minor things that needed attention and they sent their contractor back to fix what was needed. All in all, I have been pleased with the jobs they have done for me.
Description of Work
The last job they did was replace my kitchen door with a sliding glass door that opens to a 3-season room that they installed some years ago.
Category
doors, sunrooms
Hire Again?
Yes
Karen K.
1.0
02/19/2017
They never showed and never called. We set up an appointment for an estimate for 10:00 a.m. on a Saturday morning. We waited. No one showed, no one called to say, "Sorry we're running late." At 11:00 we gave up, No one ever called. Mistakes happen and appointments are missed; that's life. But to not even bother to call? Luckily there's plenty of fish in this sea,
Description of Work
We're looking to have our deck expanded.
Category
decks, sunrooms
Melba H.
5.0
10/15/2016
It went well. I was expecting work to take two days but they did it all in one day and cleaned-up.
Description of Work
Replace all existing windows.
Category
replacement windows
Cost
$18,000
Hire Again?
Yes
Michelle N.
5.0
10/05/2016
Excellent from start to finish - Sales person was able to meet a tight deadline and offered good value for the money. His installation team worked flawlessly to deliver a really good looking product. Could not be happier and would use them again and recommend them to anyone. Thanks for a great experience!
Description of Work
3 Replacement windows
Category
decks, replacement windows
Cost
$1,700
Hire Again?
Yes
Patricia J.
5.0
05/07/2016
I liked the company but will not be using them because the estimate wasn't in my budget.
Description of Work
I purchased a deal for $100 for $1,200 Towards Whole House of Siding!
Category
siding
Hire Again?
Yes

Phone

Address

10300 Northlake Park Dr

Ashland, VA 23005

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed

Website

https://www.championwindow.com/Richmond/?utm_source=angieslist&utm_medium=paidlocal&utm_campaign=angieslist_richmond_localpage

Other Information

Services offered

Installation & repair - decks, porches, doors. Gutter replacement, general remodeling, sunrooms & patios, enclosures, roofing, siding & windows.

Payment options

Visa
MasterCard
American Express
Discover
Check
Financing

FAQ

Champion Windows and Home Exteriors of Richmond is currently rated 4.6 overall out of 5.

Champion Windows and Home Exteriors of Richmond is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Champion Windows and Home Exteriors of Richmond accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing

Yes, Champion Windows and Home Exteriors of Richmond offers free project estimates.

Yes, Champion Windows and Home Exteriors of Richmond offers eco-friendly accreditations.

Yes, Champion Windows and Home Exteriors of Richmond offers a 5% senior discount.

Yes, Champion Windows and Home Exteriors of Richmond offers warranties.

Champion Windows and Home Exteriors of Richmond offers the following services: Installation & repair - decks, porches, doors. Gutter replacement, general remodeling, sunrooms & patios, enclosures, roofing, siding & windows.