Verizon

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Up until recently it was like $173 but it shot up to over $200. It seems that the contract that I had with them was just a 2 year thing. I didn't realize that it would be such an increase in charges that I noticed. They didn't seem very willing to discount or anything like that. I am considering giving up one of the services probably the cable TV. I can get from others; I have a choice and don't have to stay with Verizon especially with what they charge. I've had them respond to me but it has taken quite a bit of searching to get to the point where I could contact them and get a response. So I am not terribly happy with that part of Verizon. They've never had to be punctual with me. I will use them at least partially especially if I drop Verizon's Fios cable TV. I am considering using somebody else; someone less expensive.

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I use Verizon.  I use Verizon for everything, you know, bundled everything, TV, computers, we have with them.  First of all we're kind of locked in with Verizon because Verizon has country wide network that's very good.  I have another house in Sedona and when we got there they had I think AT&T and it would constant drop calls.  We found by experience many things have changed now but we found by experiences that they were the most reliable in terms of connection and so we went with Verizon and of course you bundle everything you put your computer and everything else.  Now we haven't tried but half of the time it has become progressively more expensive.  Any time you turn around it's more.  So it's to the point where we're spending $400 a year, I mean $500 a month on telephone, computer and television.  If they make an appointment they do show up on time. 

They are okay but not great. They came out when they were supposed to, installed it, and that was the end of the conversation. Aside from pricing, if you need something like I needed a new DVD, they said I had to go to Timbuktu to get it. They were not going to send it in the mail. They eventually send it in the mail if push came to shove. I was not going 10 to 15 miles to go pick up that is broken that is their equipment. If it was my equipment, that is one thing. It was inconvenient.

Their pricing is comparative. Their professionalism is okay. The Fios is a plus but the contract is a minus.

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One should definitely check them out especially when they have Deals.

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Some times my calls drop but so far it has been pretty positive. 

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Attempted a re-set of my FIOS serivces using all of my available options including shutdown, re-setting the router, re-setting the battery back-up, and using the automated in-home agent services I initiated a call to customer service, spoke with technical support and asked the rep to re-set my services from the box that is mounted on the outside of the house. It took approximately two minutes after Verizon shutdown FIOS and re-started the system. It worked on the first attempt and my services were fully restored.

It went fine - service is good - even during storms.

Showed up on schedule
Installed the contracted services professionally and with no glitches

The internet was fast and the cable has a good selection of channels to choose from. I don't loose services on my cellphone. I have unlimited calls, texts, and data.