Piano Expectations

Piano Tuning, Musical Instrument Repair

About us

Owner operated. See website for rates. Pianos available for sale on website.

Business highlights

21 years of trusted experience

Services we offer

Piano tuning, concert tuning and prep, pitch raise, action cleaning, half day of service, full day of service, hammer reshaping, voicing, regulating, repairs, climate control system and installation, evaluations, action rebuilding.

Services we don't offer

We do not provide piano lessons nor any type of musical instruction. We do not move pianos from location to location.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Laurie S.
05/2017
5.0
piano tuning
  + -1 more
She did an amazing job the piano is very old and had not been tuned for some time. She really took her time and care and even our piano teacher was amazed at the sound difference. She was on time, the price was excellent and the quality and care of the work was superb. I was so impressed I scheduled our next appointment.
Description of Work: Had our piano tuned which was very much needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Expectations
Thank you so much [Member Name Removed]! I do care about my work and the pianos I service and I'm happy that your piano is bringing you more enjoyment. Ashley

Jessica K.
09/2016
5.0
piano tuning
  + -1 more
I thought she did a good job. She was very thorough. She made recommendations on different plans depending on how much work I wanted to put into the piano. I appreciated that because we have an old piano that probably needs a lot of work to sound perfect, but we don't play much. So, we can work out a plan to work on it little by little.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Expectations
Thank you so much [Member Name Removed]! I'm happy that you were happy with the piano after I was finished and the recommendations that I made. Ashley

Barbara K.
03/2015
5.0
piano tuning
  + -1 more
Ashley from Piano Expectations did a wonderful job. Was extremely thorough and professional. My new used piano plays and sounds great thanks to her service. I would 100% recommend this company and the piano service they provide!
Description of Work: Tuning, Pitch Adjustment, Lubricated rail pins, and Key Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Piano Expectations
Thank you [Member Name Removed]!

Jonathan H.
12/2014
5.0
musical instrument repair
  + -1 more
After neglecting our 6ft grand piano for several years, we knew we needed a pretty comprehensive tuneup. The technician came at the set time and went right to work. Because we needed to raise the pitch, he said that it would require two separate trips. Everything went smoothly and I thought he did an excellent job with the tuning.
Description of Work: Raise pitch and tune piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Piano Expectations
Hi [Member Name]. Thanks so much for your positive review. However, I believe you may have linked it with the wrong business. Yes, Piano Expectations does do tuning and piano service, but we do not have any male employees. I think you may have been reviewing a different piano service technician. Thanks, Ashley Turner, RPT, Piano Expectations

Li-And C.
09/2012
5.0
piano tuning, musical instrument repair
  + 0 more
I had a concern about a piano I purchased and asked Ashley to evaluate it for tuning stability. She came out three times over a period of two months to tune the piano and then check on it a couple of times. She explained how she thought my piano was doing and explained all of the factors involved in tuning stability including what I could do to improve it as well as what was normal and what to expect from an acoustic piano. I felt much more comfortable after our discussions.
Description of Work: I have been trying many different piano tuners. I'm so glad that I found Ashley through a student referral. She took very good care of me and my piano. I trust her. She has a lot of knowledge and she takes the time to explain and answer questions. She is very patient, professional, and honest. She really tries her best and to do her best job. She has a good attitude which I really enjoy. I highly recommend her to anyone, including my piano students.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Piano Expectations
Thank you Member for your kind words regarding our services. We have enjoyed working with you. Thanks, Ashley

    Contact information

    21802 Flanders Ct, Ashburn, VA 20147

    www.pianoexpectations.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Tuning,
    Musical Instrument Repair

    FAQ

    Piano Expectations is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Piano Expectations accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Piano Expectations does not offer free project estimates.
    Yes, Piano Expectations offers eco-friendly accreditations.
    No, Piano Expectations does not offer a senior discount.
    No, Piano Expectations does not offer emergency services.
    No, Piano Expectations does not offer warranties.
    Piano Expectations offers the following services: Piano tuning, concert tuning and prep, pitch raise, action cleaning, half day of service, full day of service, hammer reshaping, voicing, regulating, repairs, climate control system and installation, evaluations, action rebuilding.
    We do not provide piano lessons nor any type of musical instruction. We do not move pianos from location to location.

    Contact information

    21802 Flanders Ct, Ashburn, VA 20147

    www.pianoexpectations.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM