I got my home appraisal done by this company, and Maz Surmaty was the appraiser. He offered to come on a Sunday, which was nice. He did not consider all the variables when appraising the property and assessed it significantly lower than the market value, even when similar properties were sold for higher prices. Maz Surmaty is the worst appraiser I have had. Please avoid this company. He is very stubborn and resistant to considering anything, even after being shown proper comps. Avoid him at all costs.

I paid $525, though their website listed the price as lower, but has since been removed. Maz Surmaty offered to come either Thursday or Friday but sent a separate appointment confirmation email for Friday afternoon when I would be getting home from work. After the confirmation was made, earlier in the week he asked to come Thursday instead, I told him this no longer worked as I made my plans to accommodate Friday. Then on Friday, he texted me at work, to ask if he could come early. I told him I was not home, but my fiance was there. He walked with my fiance and was finished before I got home. My house, which I purchased two years prior as a 3 bedroom 2 bath; he listed as a 2 bedroom 1 bath. Granted the downstairs bathroom is surrounded by an unfinished basement, so may not count anymore. But the 3 bedrooms upstairs have not changed or disappeared. I cannot find a listing of my house that has EVER listed as 2 bedrooms. Despite multiple attempts to have the error corrected, I am receiving a minimal response from both Maz and my loan officer on the topic. The loan office said Maz lied and told him one of the rooms was under construction. This is not true, 3 bedrooms upstairs are finished, one ADDITIONAL bedroom is under construction in the basement. If this is resolved, I will remove this review.

DO NOT hire this company for your appraisal. I made an appointment with Maz Surmaty to have my property inspected last Wednesday, and he indicated he would either be here Friday afternoon or Saturday afternoon, and would let me know which by Friday morning. No word until 3:45 on Saturday, asking if I would make myself available tomorrow at 1pm--no mention of the fact that he missed 2 appointments. Since he didn't even have the courtesy of letting me know he wouldn't show up or explaining the fact that he forgot me, I have no faith in this appraiser. I cannot imagine what a lousy appraisal this company must provide if they cannot even manage to show up or even cancel scheduled appointments. When you need an appraisal of your home, it is often time-sensitive. Avoid this appraiser at all costs unless you want a company that will book an appointment and then not honor it. Now I have to wait until Monday business hours to find a real appraiser.