TriVista USA LLC

It went very well. They were great! They stayed on schedule and everyone was very professional, good at their jobs, and organized. It was a good experience. Their people were fantastic and they were very good communicators. We got what we paid for; they weren't the cheapest but I think that sometimes the cheapest is not so good.

It's going excellent. They are excellent to work with. So far, everybody has been great to work with. As a matter of fact they put a sign on our front door telling people to knock and ring the doorbell because most of the time when they do stuff they are working on a house that's not occupied. Knowing that we may or may not be at home it just makes it easier. It's the best price we got from different people. It's competitive. So far they have been very hands on, and very attentive to our needs. They are very good in terms of responsiveness. We have set meeting with them every week. They are going to go over everything that happened in the past week and what will go on in the next week. We get regular emails pretty much on a daily basis with updates and the project foreman is by probably at least once a day checking on things, if not more than that. It does help that we are literally 2 houses away from their office. It's not a big community but they do a lot of work in the neighborhood. One of their clients is just literally up the street and they can walk up to it. With regards to their punctuality, for me it's really easy because they can leave their office at 7:59 in 30 seconds and make it to my house at the 8:00 meeting. Traffic on the sidewalk is not that bad.

Had a great experience. Weekly meetings with staff kept us informed of entire project.
We worked with contractor while we were still living in house and we were made as comfortable as possible.
Our living areas were covered with plastic walls and we cooperated for example, by having small kitchen in TV room

Both jobs went very smoothly. Neither took any longer than could be expected given the changes I wanted to make once the jobs had started. Michael worked hard and was successful in bringing the jobs to completion without going over the budgets.

We couldn't be more pleased with the quality and timeliness of the work, the professionalism of the staff, and the general service that we received. We had begun a massive renovation of our home with a previous contractor that was a complete disaster. He left us with half a home, a junkyard for a backyard, structural nightmares, and financially depleted. After the experience we had been through, we didn't know who to trust. Michael Sauri came in and listened to our needs, desires, concerns and developed a plan of action that was tailored for us. His staff and subcontractors were talented, hard-working, neat, and friendly. When they were faced with challenges (and there were many), they took them head-on and found creative solutions. When undertaking a project of this magnitude and cost, it is important to realize that things will not always go as planned but you need a contractor that can work with you to address each issue in a way that satisfies you, the client. TriVista showed us the kind of open, honest relationship that you need when you are entrusting someone else with your home. The final product has turned out to be our dream home, an ideal place to raise our family.

Both jobs took longer than I expected, but in retrospect that probably says more about my unreasonable expectations than anything about the pace of their work. I had to realize that we had to wait for some of subcontractors to finish one thing before the next thing could be done. Like the granite guys had to do one section around the tub twice to get it right and that pushed back the mirror guys so we had to wait for them to finish other jobs before they could get back to me. Certainly, as I've implied above, the quality of the finished product on both projects justified the time they spent. Overall, I was happy to have TriVista workmen in my home. They cleaned up after themselves regularly and took great care on the bath and closet project not to create any mess anywhere else in the house. The guys were pleasant to have around, and I felt like Michael Sauri, the owner of TriVista, was on top of everything and had really trained his guys well.

It went very well. We began our journey with Tri-Vista in March of 2007. Due to our neighborhood design and review board committee we did not begin construction until January of 2008. However, during that span of time Michael worked diligently with our architect to design a plan that would be approved. Once approved, we waited a couple more months for permits. During construction, in June of 2008 a tree fell on our home. If not for that, construction would have been complete July of 2009, just 6 months. However, due to this circumstance it was completed and move in ready that September. From start to finish, Michael and his team are incredibly talented and trustworthy. They were absolutely amazing in making our dream of an addition, and a wrap around porch a reality. In addition to incredible listening skills, he exemplifies incredible communication and follow up and often times goes the extra mile to ensure the safety of the household.