The Phoenix Movers

Nightmare experience (September 2019): I’m going to simply state the facts as to stay objective as possible. These movers arrived late the day of without any call to let us know their eta. Within 1 hour of starting, they called to complain to their supervisor about a lot of boxes (boxes, not unpacked stuff). Refused to move box springs up the stairs after minimal effort because it was too tight of a corner (we later got the box springs upstairs ourselves with no problem). Complained throughout the day despite us buying them lunch and providing them with food and water throughout the day. At 10PM they requested to finish the job the next day and we said okay but when they showed up the next day they demanded more money and threatened to leave with our furniture if we didn’t pay it. After calling the police to mediate the situation, we ultimately agreed to pay the extra amount they requested. At that point they decided they didn’t want to finish the job despite giving them the exact amount they requested. Overall, this company is the most unprofessional and unreliable company in the area. They have a couple good reviews from small apartment moves but if you have anything more than a one bedroom, this is the experience you’ll likely be getting. Their quote will be low, but it means nothing since they’ll ask for significantly more otherwise they’ll take your furniture. Hope this review is helpful to other prospective customers!

Efficient without problems

Great! Very happy!! Thank you :-)