Founded 1964 • With Angi since March 2005
Providing taxicab service 24 hours a day, every day, with a varied fleet of vehicles including "green" hybrids, full sized sedans and wheelchair accessible vans. Ask about our discount program for senior and disabled citizens. Major credit cards accepted. corporate accounts available.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-25 of 46 reviews
Julia C.
12/22/2019
Concierge called cab for me. When cab arrived driver got out put my bag in trunk & asked if “black girl at desk from the building had called for my cab & I replied yes. Driver asked where are we going & I named my destination & showed driver. address on my phone gps ap. He then asked if I wasn’t going to airport & I said no. He & dispatcher talked for several minutes & I told driver the name on his gps. It was decided that driver had picked up the wrong driver & got out of car with my belongings. Driver opened trunk from his seat so I could retrieve my bag. I walked back to my original place & same cab returns opens the passenger window & tells me it is ok he can take me. He is still talking to dispatcher & asked me againsbput who called for the cab, etc. when we arrived at area of my destination, he stopped in the back of building & I had to tell him I had to go in by the main entranc which is the one open to the public & is the address I originally gave him. He did go the entrance & I got out. Driver asked where I was from & spoke several words in my native language. He asked why I didn’t speak to him in that language. There was no name or photo on the car dashboard so I cannot send comment to the company. This is why Lyft & Uber are in business.
Description of Work
Transport. 1 person 10 miles within Arlington
Category
taxi service
Sheryl F.
07/17/2017
There was the slightest hiccup with respect to time (just a couple of minutes late) but nothing major. The fact that our departure time was extremely early in the a.m. made it a tad nerve wracking for us but it all worked out perfectly.
Description of Work
Transport to Reagan Airport very early in the morning (4:30 a.m. in February).
Category
taxi service
Susan H.
12/29/2014
Mark F.
03/24/2014
SCOTT AND JENNIFER T.
11/18/2013
I checked my on-line booking to verify that I had filled out the correct information and I had given the correct times and date.
Description of Work
I used the on-line reservation service to order a taxi from Red Top Cab. They did not show up in the morning. I had also booked a return ride for the same day. Red Top did not show up for the afternoon leg either. I would not use their on-line booking service. We had to call another company last-minute, which made us late for our appointment.
Category
taxi service
Margaret C.
07/24/2013
Bryan B.
07/01/2013
Anthony M.
05/06/2013
Shelley F.
05/02/2013
Horrible experience. I called Red Top Thursday night and scheduled a 5:15 AM pick up Friday morning to go to DCA. By 5:35, after I had made two calls to find out where they were, they still had not assigned anyone to get me and couldn't tell me when they would. I cancelled and called another company, but eventually missed my plane and my connection in Chicago. I have heard that they and quot;prioritizeand quot; airport-bound fares, but they made it clear that I was not a priority for them in the least. Red Top reps were utterly unapologetic. I will never use them again.
Description of Work
No services performed. They were 20 minutes late picking me up for and early flight and could not give me an ETA, so I cancelled and called another company.
Category
taxi service
Laura K.
04/07/2013
Scott H.
03/28/2013
Sarah L.
03/04/2013
A T.
02/07/2012
Bottom line: if you need a ride to count on, don't call them! We called Red Top at 11 p.m. for a 3:30 AM pickup. They scheduled and confirmed it. At 3:35 AM we called to ask if they were just late and they hadn't even sent a car towards us and had NONE available for us! UNACCEPTABLE!!! The woman on the phone was RAGINGLY rude and non-apologetic. Bottom line: if you need a ride to count on, don't call them! We had to drive ourselves to the airport at the last possible minute and paid a week's parking fees. They stink!
Description of Work
Bottom line: if you need a ride to count on, don't call them! We called Red Top at 11 p.m. for a 3:30 AM pickup. They scheduled and confirmed it. At 3:35 AM we called to ask if they were just late and they hadn't even sent a car towards us and had NONE available for us! UNACCEPTABLE!!! The woman on the phone was RAGINGLY rude and non-apologetic. Bottom line: if you need a ride to count on, don't call them! We had to drive ourselves to the airport at the last possible minute and paid a week's parking fees. They stink!
Category
taxi service
G. C.
10/12/2011
I've used Red Top for awhile. I find them prompt, which is good because I usually fly out in the early morning. This is, of course, a requirement that is imperative. Their drivers aref ine, but don't nornmally posess that sense of customrr service that is nice in a driver. I use them, though and will continue because I live in Arlington and they are an Arlington company
Description of Work
Airport pick-up
Category
taxi service
David M.
08/14/2011
On two different occasions (a Tuesday and a Thursday) I phoned for taxi pickup. In one case I phoned a day ahead of time for 5PM pickup; in the other case I phoned requesting immediate pickup at around 4:30PM. In both cases, Red Top arrived as scheduled. Their automated system texted my mobile phone with car number and dispatch time, very reassuring. Drivers were knowledgeable about getting to DCA airport from NW DC location. I was able to pay and tip by swiping my debit card through their onboard system. The Tuesday 5PM driver faced thicker traffic and detoured around Canal Rd via Georgetown. The Thursday driver, leaving a little earlier, faced lighter traffic and just sailed Foxhall to Canal to Key Bridge through Rosslyn then GW Parkway to the airport.
Description of Work
2 cab rides to DCA from Foxhall Rd area of DC, at 4:30 and 5PM on Thursday and Tuesday. One passenger with just carryon bags.
Category
taxi service
Jo Ann R.
07/26/2011
I made the arrangement a few days before and had to change the time due to a cancelled flight. Operators were helpful and cheerful The driver was early, loaded and unloaded my heavy suitcase, took an efficient route to the airport and was cheerful. An excellent experience. It is so nice to have cheerful service people.
Description of Work
Taxi service from Oakton, VA to Dulles airport. Heavy suitcase, plus small carry-on.
Category
limo services, taxi service
Charles K.
06/15/2011
The phone person was friendly, professional, courteous and helpful. The cab was at my house for pickup 10 minutes early and quietly waiting. The cab driver was also friendly, courteous and professional. He impressed me as an experienced, mature and safe driver. He went directly to my destination by the fastest route, and did not play any games with traffic laws, safety, or with the route. The charge was approximately what I had expected. I arrived at my destination on time, safely, and relaxed. Hard to argue with that.
Description of Work
I pre-arranged a cab ride the night before I needed the ride from Reston to Arlington.
Category
taxi service
Alvin B.
04/20/2011
I recommend Red Top Cab. I can share that it took multiple phone calls for my call to be answered. I'm unsure if this is because they only have one employee answering calls, are very busy, or both. I made our reservation one day in advance of our travel date. Our pick up time was 2:30 and we received a text message indicating the car was dispatched around 2:10. This was comforting and a nice feature. The car arrived on time. Others have noted the outdated cars, and I would recommend an update to the fleet, but that is an observation, not a complaint. I do question the route the driver took; it's not the way my husband or I would have gone. Perhaps it was in an effort to avoid possible traffic on 66, but we were already on 66 and smooth sailing, so I'm not sure why we got off the highway. That was really the only negative to the entire experience and doesn't factor into my rating. For the purposes of this review, the service was reliable and I plan to use Red Top Cab for my travel to the airport next month.
Description of Work
My husband and I used Red Top Cab for a recent trip to Reagan National Airport. We requested pick up at 2:30. We received a text message indicating the car was dispatched and the car arrived promptly at the time we requested. We were driven to DCA.
Category
taxi service
Angie C.
01/08/2011
DIANE K.
01/07/2011
I called the evening before and scheduled a morning pickup to the airport. I received a text message when the taxi was dispatched and a then a phone call when he pulled up. He was kind and courteous and professional, took the route I requested, and we had a good conversation during the 25 minute drive.
Description of Work
Late morning taxi ride to the airport.
Category
taxi service
Karen F.
12/11/2010
I have had hit and miss experiences with hiring taxi service from my residence in Alexandria to Reagan National airport. I was flying out on Thanksgiving day and the night before, I decided to use Angie's List to locate a taxi company. I selected Red Top Cab and called and made a reservation less than 24 hours before my trip on Thanksgiving day. The woman that answered my call and scheduled my transportation was polite and professional. I told her my pick up time, 7:00 a.m. She assured me that the taxi would be at my home at 7:00 a.m. You might imagine my sense of trepidation of having the taxi arrive on time. I formalized back up plans just in case. However, at 6:45 a.m. on Thanksgiving morning, Red Top Cab was waiting outside my house. The driver politely waited and did not come to the door before the scheduled time. For once, I was ready early and when I saw him outside, I met him at the taxi. He was very courteous and professional. The taxi was immaculate and accepted credit cards. The trip cost approximately $25. I elected to include a $5 tip and was happy to do so. I could not have been more pleased with the service provided by Red Top Cab. I will use them again!
Description of Work
Taxi service from residence to Reagan National airport on Thanksgiving day.
Category
taxi service
Robin W.
02/14/2010
Call for a cab and cross your fingers. They always say that a cab will arrive withn 20 mins, but they may never arrive at all. One time I called for a cab at night - about 10:00 pm - and they never showed up. We found another way to get there. Another time I called them and they didn't show up and I called back. When he got there he told me he was on the wrong street waiting for me. Another time I called back about three times. He finally showed up and took a way to DC that I didn't know and it took forever. I was vary late. Another time, the driver was new and he got lost between Arlington and Union Station. I have finally given up and will never use them again.
Description of Work
I have called this company a number of times sometimes for a ride to the airport and sometimes to downtown DC.
Category
taxi service
KATHERINE N.
11/12/2009
The company's professionalism is apparent from the first phone call to one of their dispatchers. They answer the phone promptly, they are courteous and friendly, and they will give you an estimate of the price of the trip if you ask. I always call well in advance (usually the day before), and the driver has always been at my door slightly ahead of time or just on time. All the drivers I have ridden with are friendly and professional. I won't use any company other than Red Top from now on.
Description of Work
I have used Red Top to drive me to various locations in Northern Virginia and to Reagan Airport.
Category
taxi service
Jesse C.
05/25/2009
Risa H.
10/31/2008
I had a very good experience with Red Top. They were very easy to get in touch with to reserve a cab, arrived right on time, and the driver was very friendly. He also didn't drive too fast and out of control like some drivers, which made me more comfortable. I would recommend them to anyone either within the District or going to the airport.
Description of Work
Taxi service to Dulles Int'l. Airport from downtown DC.
Category
taxi service
Other local Pros in your area
Best Messenger provides immediate or scheduled pickup and delivery of all items small and large, every day of the year, with no advance notice, appointment, or account ever needed Pay with credit card or cash. Service is fast and affordable, prices are posted online, and tipping is not recommended or expected.
Angi Certified
The complexities of moving are stressful, unique, and constantly changing. You need to feel protected and confident in the team you choose to work with. Up and Gone LLC is not only a business created by family but a business who cares personable and passionate about everything we do. With a team full of experienced professionals our goal is to make your life as easy as possible. Whether it’s needing efficient local or long distance move, safely and properly packing your belongings or just a simple donation pickup, we are the company for you. We work with you to ensure there's nothing left behind and we will leave you with a little or a lot less stress on your shoulders. So if you’re looking for movers who work with a purpose, who strategically and carefully plan how to ensure the best experience for our customers. Up and Gone LLC would love to work together to achieve a goal we both want, less stress and a job well done!
Angi Certified
As a quality professional moving service, we can relieve any anxieties you might have. Our well-trained staff will organize and manage your move so you can rest assured, knowing your relocation will be seamless from start to finish. Whether your new home is local, intrastate, or across the country, moving takes a lot of work and planning. Every move has its own unique needs and requirements.
Angi Certified
2022 Super Service Award
Other Information
Services Offered
Taxi/Shuttle Service,
Delivery Service,
Limousine Service,
Services Not Offered
ask for details
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.