Painter Roofing and Construction LLC
About us
Painter Roofing and Construction, LLC is a family-owned and operated company serving Northern Virginia and Washington, D.C. with reliable roofing solutions as well as construction services. The company has over 30 years of experience providing a variety of services including roofing installations, repairs, and maintenance as well as exterior repairs, remodels, and new construction. From helping you select the right materials for your home, execute your vision to completing the job with high-quality workmanship and lasting results, their GAF-certified Arlington roofers can help. The company is a member of both the National Roofing Contractors Association and the Virginia Association of Roofing Professionals. They also have an A+ rating with BBB. Call now for a free consultation.
Business highlights
Services we offer
Residential & commercial roofing, door replacement & gutter replacement., interior and exterior painting, replacements and repairs, window
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 0% |
"Thank you for the kind review. Frank Painter"
"Mrs. [Member Name Removed], Thank you for the review, and I am so sorry that you did not receive a follow up. Over the past several weeks due to the weather issues, abundance of calls, and employee illness we had some paper work fall through the cracks. We take all reviews seriously and will take the opportunity to use them to help correct and create new systems to help correct these types of issues. Thank You Frank Painter"
"Thank you for the kind remarks. PRC works very hard to provide our customers the best service and workmanship in the Washington DC Metro area. Thank You Frank Painter"
"Thank You very much we appreciate your continued support. Thank You Frank Painter"
"Thank you for the kind rating. We appreciate your business."
"Thank you for the kind response"
"Thank you for the kind response"
"Thank you very much for the A rating. We try very hard to make sure we provide the best service possible to our customers in addition to our top quality workmanship and products. Thank you Frank Painter"
"Thank You for the rating. We work very hard to make sure we provide our customers with quality service, as well as the best products and workmanship. Thank You Frank Painter"
I interviewed/obtained estimates from 7 companies and Frank Painter was the only one that I felt actually knew what he was talking about. The rest only knew the one product they were selling and didn't even have all the answers about it. His ability to inspect comes from his former life as a roofing inspector (I know there is a more official title for it) and he caught some issues with my roof that clearly needed to be addressed. The Gaco product he uses, he was knowledgeable about and it was absolutely the right product for my needs, but he was able to answer questions about other products as well (and in fact it was searching for certified installers of this product that I found him).
He also was the only one of the seven that provided me with an estimate that included all of the work I requested. I love a contractor that actually listens to me. Even better, he provided me with more than any of the others and he came in at the lowest price. Can't beat that. I would absolutely recommend him to anyone looking for a roofer.
I trusted him so much after the roof experience that I asked him to handle some other issues with my house. Some he handles with his crew and others are subcontracted out, but it was nice having one person coordinate all the work and know that he would not send someone to me that he did not trust. He was a little slow getting me the estimate presumably since this is not the bulk of his work, but the word done so far has been good. So I recommend him on that front as well.
"Thank you for choosing Painter Roofing and Construction to install your GACO roof coating in addition to your interior painting needs. Thank You Frank Painter"
"[Member Name], thank you for your feedback. We're so pleased that you're happy with the work. Please let us know if we can be of assistance in the future. Best regards, Painter Roofing and Construction"
"Mrs. Williamson, thank you for your kind words. We are pleased to know that you are happy with the work on your home. Please let us know if we can help you with any future home improvement needs. Best regards, Painter Roofing and Construction"
"[member name removed], thank you for your kind words. We strive to make sure our clients are happy with the work we do and we're pleased to know that you are just that. Please let us know if we can be of assistance with any future home improvement needs. Best regards, Painter Roofing and Construction"
Thanks so much Frank!
"Thank you for taking the time to give us your feedback. It was our pleasure working with you. Please keep us in mind for any future home improvement needs."
In all fairness, he was responsive and offered to give me a new skylight at a reduced cost, but his estimate for the work was very poor. By this time, I realized that I had to become an expert in skylights before I would spend any more money or hire any more contractors. His estimate for the skylight was not for a top of the line product, it did not include any details about the type of glass, the frame, a window shade that is currently installed over the skylight, the warranty information, or whether it would be deck or fixed curb mount. Although he ultimately answered the questions and offered a good price, I didn't feel that he seemed knowledgeable and I decided not to use his services again, because I feared another disappointing debacle with 'hidden surprises' after the install. I ultimately chose another company for the skylight install (highly rated on Angie's List), and indeed had to pay for the bump-out roof to be removed, new shingles, and new roof to be installed (GRRRR.....!!!). I could not have been happier with the new company who did the skylight install -- very professional, fairly priced, and knew their stuff. I would never recommend Painter Roofing & Construction because of this terrible experience earlier this year.
"We are sorry you feel the service you received was not up to par however, we discussed the skylight issue at length. During our conversation I informed you that it was my opinion that replacing the roof would not fix the skylight and that the leak was related to the seal around the glass. At that point we discussed your options. One, we could reseal the skylight with a silicon sealant and, as in many cases, save the cost of replacement at that time. Option two was to replace the skylights at an additional cost to the roof replacement. You choose to reseal the skylights. We did discuss that there was a possibility that the skylight would continue to leak and that replacement might be imminent. I am very sorry that the repair option did not work however, we did discuss that it was a possibility. In addition, you did not give PRC the chance to respond to the continued leak issue. We set a time to meet, email dated January 23, 2014, which you then cancelled on January 26th. I did not hear from you again until your email on February 4th which I replied to and offered to replace the skylight at cost. We also spoke on the phone at which time I told you that it would not, at all, be necessary to remove all the shingles from the bump out roof area. The only shingles that we would have removed were just those immediately around the skylight. The removal of the newly installed roof on the bump out was completely unnecessary. We wish you had given us the opportunity to address the skylight and to make sure you were a satisfied customer. We pride ourselves on doing everything possible to make our customers happy. Regards, Frank Painter Jr. Painter Roofing and Construction LLC"
"Thank you (removed member name), for your kind review. Please let us know if there is anything with which we may be of assistance in the future. It was a pleasure working with you."
Frank was personable and quickly provided me with multiple options on the work that I wanted. More importantly, he was able to put everything in layman's terms for me. He also provided me with excellent guidance on where/how I was going to get best value (understanding that I was on a budget).
The work crew was on time, performed the work in the duration promised and cleaned everything up. There was one issue with a cable but Frank identified it during his post work walk-through and had the crew come out the next day to fix the issue. Frank also found a couple of items that weren't quite right and fixed them right away.
Great experience and I would recommend his services to anyone requiring roofing, gutters or general construction work.
"Thank You [member name removed] it was our pleasure!"
Licensing
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FAQ
Contact Information
4620 Lee Hwy, Arlington, VA 22207
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