Facets Fine Jewelry carries unique jewelry in gold, platinum and silver. We perform expert jewelry repairs and restorations. Facets has an in house designer to help with custom jewelry projects. Our staff has extensive antique jewelry eperience. We specialize in custom work and one of a kind designs.
The experience was great.The work they did was fabulous. They had to resize the wedding band twice, because when I went the first time, it didn't fit. It is yellow and white gold, and so it is very intricate work, and they did a great job. You cannot see where it was enlarged. I would use them again. I didn't do any comparison shopping.
Description of Work: I had my wedding band enlarged, and i had my engagement ring repaired. one of the stones had fallen out. My engagement ring is my great grandmother's ring, so it is about 120 years old. They also repaired all the times to hold in the big stone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Susan H.
01/2014
5.0
jewelry stores
 + -1 more
I had multiple gold bracelets that were broken in one way or another.... clasps etc. They were very professional and completely the work when promised. I have been very happy with the quality.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Facets Fine Jewlery
Thanks, [removed members name], for the great review! We do a lot of repairs here and love to see clients enjoying their jewelry all over again. Come back and see us. Suzanne Arnold
SUE N.
10/2011
5.0
jewelry stores
 + -1 more
unknown
Description of Work: Facets does not buy gold unless you are using it to have the store make something for you. The store is wonderful, and its overall selection is varied. Facets is clearly a jewelry boutique. It has some of the loveliest pieces I have seen, many designed by the owner!
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen G.
04/2010
5.0
jewelry stores
 + -1 more
The experience with Facets was wonderful. Alicia, the designer, sat down and talked with my mother for about two hours gathering information such as how old the ring was, how it felt on her finger, if it felt tall or short, did she see this stone before that stone, etc. Then, Alicia drafted a design, showed it to my mother and got an initial approval of the paper design. The next step was to turn the paper design into a ring - it was almost perfect on the first try! The ring needed to be sized and the band needed to be adjusted, but the design was very accurate in relation to the original ring. My mother was extremely happy with the process and was overjoyed in having her "original" ring back on her finger.
Description of Work: A platinum engagement ring of my mother's was completely reconstructed from verbal descriptions to the designer. The designer talked with my mother, gathered information on what she remembered and the time frame in which the ring was purchased. She was able to draw a design based on the information and visually show my mother what her interpretation of the ring was. She was very accurate in her design!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Karen G.
10/2009
5.0
jewelry stores
 + -1 more
I had earlier given the jewelry elsewhere for repair and they had damaged it. But, Facets Fine Jewelry returned the jewelry to its original state and I was very happy with their service.
Description of Work: I had a wedding jewelry set resized and repaired by Facets Fine Jewelry.
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Service Categories
Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items
FAQ
Facets Fine Jewlery is currently rated 5 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Facets Fine Jewlery accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Facets Fine Jewlery offers free project estimates.
No, Facets Fine Jewlery does not offer eco-friendly accreditations.
No, Facets Fine Jewlery does not offer a senior discount.
No, Facets Fine Jewlery does not offer emergency services.
Yes, Facets Fine Jewlery offers warranties.
Facets Fine Jewlery offers the following services: Jewelry design & construction, jewelry cleaning, jewelry repair & watch battery replacement.