A J Mechanical Services , Inc.
About us
Residential Heating and A/C company
Business highlights
Services we offer
Service & installation heating & air conditioning & duct maintenance.
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
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0% | ||
13% | ||
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We contacted AJ Mechanical Services in the evening and he came the next day to service our unit. We are very pleased with their knowledge and how they take the time to explain the problem and the options we have to correct the problem with the estimated cost. AJ Mechanical Services are professional, dependable and extremely trustworthy. We would highly recommend others to use their services.
For this latest visit, I called at 7:30 pm on Tuesday, and they were able to come at 7 am on Wednesday. I was so thankful and impressed. The early morning visit was a huge blessing to me, as I was able to make it to work on time.
I highly recommend AJ Mechanical!!
The one thing I really appreciate is that the wrong unit was ordered by the warranty company and AJ Mechanical was very kind in waiting for the correct unit to be delivered day-of and installing it quickly for us.
Then we began having problems with the unit. The AC would just stop working at times. Through the warranty company we had to set up another time for AJ Mechanical to come back out and they did not show up when they said they would. They supposedly made some repairs, but the unit still did not work. At that point we requested a different company to come out because we had lost confidence in AJ Mechanical. Another company was sent out and told us that the welds had not been done correctly on the installation.
We actually used them last year and it went well.
So when our AC died on us again this summer, we called and scheduled an appointment...they never showed up.
We wanted to give them another chance, so we called to schedule another appointment, and again... they didn't show.
When we called to find out where they were, we were told first that our appointment was actually scheduled on the previous weekend and the technician tried to call. We told them that the contact number was for a cell phone and there were no messages and no missed calls! So then we were told, 'Yeah, we have problems with our scheduling, you should just go with another company.and quot;
So I'm not sure if the problem is really with a scheduling department or with someone who is intentionally trying to turn away business, but after 2 weeks with no air conditioning, we're going with another company!
Licensing
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