KEY TITLE

Title Companies

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
Showing 1-1 of 1 reviews

Joshua M.
11/2015
3.0
title companies
  + -1 more
The company has a nice office and generally friendly staff. It's old school - not for the e-signature world. Prices reflect this, but their attention to detail has always made up for it. Unfortunately, a discrepancy occurred and they made an error in reconciling the costs and proceeds between transactions. Without disclosing overly private information, I'd just summarize the reason for being unable to recommend them going forward: they are proud. Too proud. Unable to properly admit their fault and acknowledge that they owe customers (who just ran over a million dollars of transactions through their offices) the respect of accepting responsibility, not losing their temper and quickly resolving problems. The sad part is that we have used them in the past, as have many members of my family. My father first started using them nearly 20 years ago. Hubris leads to insult. Our problem was not nearly as severe as the issue of poor customer service made it.
Description of Work: Title work for sale of home and new home purchase.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$3,600

    Contact information

    7010 LITTLE RIVER TPKE 220, Annandale, VA 22003


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Title Companies

    FAQ

    KEY TITLE is currently rated 3 overall out of 5.
    No, KEY TITLE does not offer free project estimates.
    No, KEY TITLE does not offer eco-friendly accreditations.
    No, KEY TITLE does not offer a senior discount.
    No, KEY TITLE does not offer emergency services.
    No, KEY TITLE does not offer warranties.

    Contact information

    7010 LITTLE RIVER TPKE 220, Annandale, VA 22003