Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Exceptional Upholstery Carpet & Rug Cleaning

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch,

About us

Welcome to Exceptional Upholstery, Carpet & Rug Cleaning - the Washington, D.C. metro area’s premier upholstery and carpet care experts. Exceptional uses state of the art, truck-mounted equipment to maintain the beauty and life of your carpet and upholstery. Employing our 12 Point Promise we provide customers with the reassurance that each job will be completed in a professional and thorough manner. We encourage you to review our site to learn why “when it has to be clean, it has to be Exceptional!” Award winning.

Business highlights

Emergency services offered
16 years of experience

Services we offer

*Carpet & rug cleaning *Upholstery cleaning *Oriental rugs cleaned at your location *Tile & grout cleaning *Pet stains & urine removal experts *Carpet repairs & re-stretching *Allergy & “green ” cleaning *Residential and business customers welcome *Exceptional Emergency Water Damage Restoration *Complete water extraction from affected areas. *Anti-microbial treatment of affect edareas. *Dry affected areas using commercial flood fans and/or dehumidifiers.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.0172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
1%
1
0%
Showing 1-25 of 172 reviews
Laurie J.
Jan 2025
5.0
Yes, I recommend this pro
This was the fourth time we have used Exceptional Carpets services. They are outstanding from the first call to the completion of the job. I have highly recommended them to others.

Pat S.
Nov 2022
5.0
Yes, I recommend this pro
Chris was extremely responsive and provided several suggestions on how I could try to remove the stain before he came out on a service call. What Chris suggested worked PERFECTLY. Chris was so helpful and honest - if I ever need upholstery or carpet cleaning in the future I will not hesitate to call Chris.

JOHN B.
Aug 2021
5.0
Yes, I recommend this pro
$180
First rate ! Herbert and Sean were very thorough, taking out stains we thought would be unlikely to completely removed. Very reasonable rates and outstanding service. Highly recommended.

Marie P.
Aug 2021
5.0
Yes, I recommend this pro
$500
They did a wonderful job! They showed up early, worked very quickly and it all looked brand new when complete. I highly recommend Chris and his team.

Kathleen K.
Jun 2021
5.0
Yes, I recommend this pro
They made my carpets look new again.

Sydney A.
Apr 2021
5.0
Yes, I recommend this pro
Excellent service beginning with the on-site visit and detailed estimate to the day of cleaning. Major stains removed, whole house cleaned, including many steps, giving home a refreshed look and feel.

Allison B.
Apr 2021
5.0
Yes, I recommend this pro
Wonderful! Second time we have had them come in. We plan on it being a yearly appointment with this company.

Jennifer L.
Apr 2021
5.0
Yes, I recommend this pro
The team was terrific, friendly and polite, thoughtful and careful. They did a thorough job and left everything spotless. I would completely recommend them and use them again.

George X.
Mar 2021
5.0
Yes, I recommend this pro
I am not easily satisfied by anyone's work. However, I was pleasantly surprised with Exceptional's Quality Work at my house yesterday. The rugs look like new and the couch looks new as well. I would give them a 10+ on their work. Will be utilizing their services exclusively going forward and glad to have found them. In addition, the men that did the work were very careful in my home and were respectful and friendly. Couldn't be more satisfied and happy with the completed job at my home. Can recommend with no reservations at all.

Mechelle C.
Mar 2021
5.0
Yes, I recommend this pro
$300
The crew was professional and informative. They were prompt and performed quality work. I'm very happy with the final product. It was a delight to work with Exceptional Upholstery, Carpet & Rug Cleaning.

Caitlyn V.
Feb 2021
5.0
Yes, I recommend this pro
$250
Amazing! Would absolutely hire again.

Rick M.
Jan 2021
5.0
Yes, I recommend this pro
$250
Excellent, this is the second time Exceptional has come to our home to clean living chair for wine stains. 2 different spills, both times they did an excellent job. Very professional, courteous, and friendly. I highly recommend them and yes I would definitely use them again.

Mark B.
Mar 2020
5.0
Yes, I recommend this pro
$1,042
I couldn't be more happy of the work Chris, Herberth, and Shaun did. I thought I needed to replace our sectional couch but it looks good as new again. They truly lived up to their "Exceptional" name!

Serenity O.
Oct 2019
5.0
Yes, I recommend this pro
Gorgeous cleaning of our carpets. We hired them for our move and it helped our house sell quickly.

LORI S.
Sep 2019
5.0
Yes, I recommend this pro
$350
initially I looked for pricing for this project and Exceptional was not the least expensive. The owner asked if he could talk me more about why that is so Chris and I got on the phone and he explained the quality of their work how he has held onto his key staff for years and can assure that they do a consistent and excellent job. I decided to go with Exceptional and I couldn't be more pleased. My Lazy Boy microsuede sectional that was purchased with the sense of being pet friendly is frankly anything but. However the couch is made well and we didn't want to get rid of it but have had no success historically cleaning out the watermarks and stains that seem to appear if you looked at it cross-eyed. Similarly an ottoman with a polyester blend fabric had some stains so we decided to have both the sectional and the ottoman tackled at once. I can't believe what a great job the Exceptional staff team of Herberth and Sean did in cleaning my furniture! It's probably brought another five years of life into this couch! Herberth and Sean were timely and professional. I highly recommend Exceptional for upholstery cleaning!

Maria B.
Jul 2019
5.0
Yes, I recommend this pro
$350
They did a great job. It was the owner, Chris, and another gentleman who worked simultaneously. They had the routine down and were very efficient. Both gentlemen were very friendly and professional in action and appearance - even gladly moved some items upstairs that I forgot in a closet. Chris was very easy to work with when my schedule changed and his communication was very prompt. I would highly recommend Chris and wouldn’t hesitate to use him again.

Ann S.
May 2019
5.0
Yes, I recommend this pro
Work far exceeded my expectations. My off-white carpet is 20 years old and now looks close to new. The spots are gone and even the edges close to the wall are sparkling clean. I have hired carpet cleaners in the past and have always been somewhat disappointed in the outcome. Not this time!. Courteous, punctual, professional. What's not to like?

Regina Z.
May 2019
5.0
Yes, I recommend this pro
My couch was like new after they finished the cleaning service. They spent extra time on it to get all stains out - about 3 hours. He also fit the appointment in on short notice which was a huge help, as I was having family in from out of town that weekend for a first communion. I will be calling them annually, and I would definitely recommend.

Sue S.
Apr 2019
5.0
Yes, I recommend this pro
$700
Herbert did an excellent job. The carpets and tile look like new. He was very professional - answered all my questions and did a good job explaining the room measuring process. I would definitely hire them again.

Kim A.
Apr 2019
5.0
Yes, I recommend this pro
They were wonderful! Arrived on time, worked efficiently, and were very friendly. This company was cheaper than another company I looked at, but you wouldn’t know it from the quality of the work. My carpet and rugs look new again!

Edward M.
Feb 2019
5.0
Yes, I recommend this pro
Excellent. Very professional. Arrived on time and his estimated cost was adhere to. Eric and Herbert were very courteous and knew their job. The items that were cleaned, look new. I will definitely hire their services again. Thank you for an excellent job performed.

Margery F.
Jan 2019
5.0
Yes, I recommend this pro
$500
Excellent work. I particularly appreciated the help on one difficult stain, and the advice I received on how to deal with it seeping back up through the rug pad. The stain absolutely seeped back up and I trapped it using the technique I was advised to use. Incredibly helpful. The price noted below was for 3 area rugs, including one Oriental rug, two rooms of wall-to-wall carpeting, and one stairway. More than reasonable.

Douglas J.
Dec 2018
5.0
Yes, I recommend this pro
$300
I am so pleased to have found a true professional doing this kind of work. My past couple of experiences had not been so good. From my initial phone call, Chris Murray, the owner of the company, was responsive and professional at every step of the process. He was punctual, and careful with our floors and furniture during the work. Chris was a clear communicator and I never felt like I was being set up with a quote that would be cleverly revised upward at the end of the job. Never did I feel manipulated to spend more. In fact, the final cost of the job was less than Chris had quoted. I was so pleased with the result that I immediately hired Chris for a second, larger job at another property, on S Columbus St in Arlington, which I will write about separately. I highly recommend Exceptional without reservation.

Brittney B.
Dec 2018
5.0
Yes, I recommend this pro
$1,400
I contacted Chris to clean all of our carpets before the holidays, as well as a really large sectional. He was polite, super responsive and able to schedule the service within 5 days. He cleaned the couch the first day, and was supposed to come back the next...but his tech ended up in car accident that evening. Chris promptly called, let me know of the issue and was able to reschedule the service for a day later. He just finished up and the carpets are amazing. We hadn’t cleaned them since moving into the house...and with kids and dogs, they were filthy. I’m happy to say they look brand new again! In spite of the great service, I’ll definitely be using Exceptional again because of Chris’ honesty and communication, and the care he showed for his tech. You don’t always find integrity in contractors, but this one is a definite referral to all my friends.

Cheryl S.
Dec 2018
5.0
Yes, I recommend this pro
$437
It went really well. Chris noted for me that some past tenants had bleached parts of the carpet, so those marks wouldn't come out. What he was able to clean, was done thoroughly. His crew took the time to move some things around to access more of the carpet, and they propped up light furniture on pads to allow the carpet underneath, to dry. There are less expensive options, but I do feel Chris' team is the best in the business.
...
Showing 1-25 of 172

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Exceptional Upholstery Carpet & Rug Cleaning is currently rated 5.0 overall out of 5.
Exceptional Upholstery Carpet & Rug Cleaning accepts the following forms of payment: CreditCard
Yes, Exceptional Upholstery Carpet & Rug Cleaning offers free project estimates.
No, Exceptional Upholstery Carpet & Rug Cleaning does not offer eco-friendly accreditations.
No, Exceptional Upholstery Carpet & Rug Cleaning does not offer a senior discount.
Yes, Exceptional Upholstery Carpet & Rug Cleaning offers emergency services.
No, Exceptional Upholstery Carpet & Rug Cleaning does not offer warranties.

Contact Information

8326 Toll House Rd, Annandale, VA 22003

Share project details to get started.