Allied the Window Center
About us
Allied is a full service company specializing in the sale and installation of custom built vinyl windows and doors. For three generations, we have offered the same personalized, professional service that has helped make Allied unique in the industry. The Window Center wants to treat each customer in such a memorable way that when the work is complete, our customers will tell someone else how great it was. Additional DBAs - Allied The Window Center, Allied the Window People.
Business highlights
Services we offer
Windows, entry doors, patio doors & energy star siding., storm windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 0% | ||
| 2% | ||
| 0% |
The install team is very pleasant, polite and easy to work with. They came on time and work very hard under 90 degree f sunshine. Their exterior finishing job is extremely beautiful, they are very detailed-oriented, WE LOVE IT!!! they washed all the windows and mop our floor to sparkling clean, so impressed!
We did spend about 10 hours quoting from different window providers and we are sure we made the best decision. If you have time, it is still better to quote at least 3 companies since each company carry different windows which appearances and functions differ from each other. But if you don't have that much time, go to Allied window and you won't be disappointed.
One of our window has a very very tiny issue and we reported to the installer Bobby, no second word, he said he will change for us.The next day, the owner, Charles, gave us a call the confirm if everything went well and also told us that he already ordered one new window for us. 100 points customer service!!!
Last but not least, most of the window companies would say if we write a review or place a sign in front of our house, we will have a discount.But Allied window center did not require any of these. First price is final price, very simple.
We want to say thank you to Charles and his team for making out house so comfortable and pretty, they really did a great job!!!
Just as important as the window quality is how well the window is installed. It is obvious Charles only uses very talented craftsmen. I had one circular stationary window which was a bit of a challenge. Charles brought in a Master Carpenter to do the installation. Let's face it, most companies would not go to the expense of bringing in that level of expertise for a single stationary window. It is never going to be opened or closed. Charles pays attention to ALL the details.
My advice is don't spend as much time as I did. The product is great and the installation team is top notch. And, you won't be able to beat the price. Charles says he doesn't advertise because he doesn't have to. I believe him.
I did wait a few months to make sure the windows work as promised before I completed this review. They are great. Outside noise is greatly reduced, and the temperature is much more stable in the rooms with the new windows.
BTW, the extra cost for triple pane versus double pane was very small. I decided to go with triple pane. For this area, only double pane is needed. Charles actually tried to talk me out of spending the extra money as the extra pane was not really needed. Pretty cool when the salesman tries to save you money.
We were extremely satisfied with the service we received & plan to use them again for 2 doors. We had checked their price with 2 other competitors & their price was cheaper. We went with them as someone in our neighborhood used them recently, we inspected their work & since they were satisfied with them, we went with them also. We were very glad we did.
There was a small disaster where they discovered one very large window had not been made by the factory. They had already taken the window out when they discovered this so we had to put plywood over the window which I wasn't too happy about. However, they really turned the whole thing around & got a new window made within 2 days- during Thanksgiving week also!. That is excellent customer service- we all know things happen but it's making it right that counts- & they did.
Their crew & the owner Charles was also very professional during the process.
Mr Worthington is very professional and accommodating. I can see why they have been in business for such a long time.
Customer service is a priority for Allied?s affable president, Charles Worthington. He provided pertinent information about product
choices, which we viewed at his small showroom. He was easy to reach when we had questions. Mr. Worthington deals directly with the manufacturers, which helped resolve a problem with the bathroom windows. The windows the manufacturer shipped contained clear safety glass, not the obscure safety glass that was ordered. Not to worry. Mr. Worthington received the replacements in a timely fashion. He came to the house right away and swapped the movable glass panels. One window had been installed by the remodeler, but replacing the panel was not a problem.
This is one of the best companies I have ever worked with. Ever. Anyone looking for replacement windows should go to Allied. I can't imagine why anyone would go anywhere else!
Licensing
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