Lindsay Lexus of Alexandria

Perfectly. Nguyen Le is an outstanding service tech who keeps us loyal to Lindsay Lexus. He could not be more professional and accommodating.

It went well. I am very satisfied with the services that George provided.

It was good and well explained and understood

Thai Tran emailed me when the 2018 RX's hit the showroom. He knew what options I was looking to add to the car. We set up a day for me to visit and he had what I was looking for ready to be test drove. Within two hours I had made my deal, completed the paperwork and, was on the road. I brought a friend along who observed the entire process. He told me he would definitely come to Lindsay Lexus if he ever decided to buy.

Very easy, low stress transaction. Mario Melgar (sales) and Jessica Latzen (financing) were professional, knowledgeable, responsive to our requests. The price "negotiation" took less than five minutes and Jessica patiently explained all the purchase vs lease options and possible savings arising from Lexus promotions. Mario is experienced and easy to work with and either answered his phone or returned calls quickly. The car trade-in (handled separately ) matched the Carmax offer, which made the overall transaction as easy as possible.

The loaner that they gave me was dirty, and smelled like smoke. They had also lost the wheel lock. I gave them a survey after the service, and had to take the car back. At the end of the day, I would not recommend this location.

It's quick. It's prepaid.

I always go there for a routine check-up and oil change. I go every 2 months.

It was about $45. They're timely and professional.

So far I haven't had a problem.

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I really have no concept on if their price is high. I almost always had an appointment when I go in there and the wait time is not bad. They have waiting rooms. It's been very good and at least one of the rooms has computers you can use while your waiting.

They stay up on technology. Everything can be done online and you can print out the information on the service man who is doing the work.

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My husband and I entered Lindsay on a Sunday afternoon. We were greeted immediately by Jose Dominguez. Jose was professional and never pushy. My husband and I made it clear that I was the purchaser and Jose appropriately treated me as his customer rather than deferring to my husband. When I told him my price point and features, he immediately offered to show me something that fit my needs. We had a good test drive which included time out on the highway. After the test drive, I knew I wanted to purchase and Jose was prepared to give me the pricing for my trade-in and new car so that I could walk out that day. Without haggling or arm twisting, I got what I wanted and needed that day. Jose has been helpful in making sure that I am a satisfied customer even after the sale. He took really cool pictures of the new car with its new owners and sent them to me. He also checks in (without being pesky) to make sure things are going well. I'd work with Jose again and I'd refer anyone to Lindsay Lexus. It was a great experience!

They are a little over priced but they give you rental cars and really take care of you. I came in contact with three people. The intake folks, service provider and then the rental car person. They are all vary good.

The intake people seem to be a little disjointed right now, they used to be very smooth and professional. They just need better coordination. 

They do an excellent job. They've always been good. My service rep Tammy is very efficient, good and informative. She responds to any questions I have and if she doesn't know she will go to a technician.

They're a pretty slick operation in terms of their service. 

They are very professional.

Their waiting area is lovely the snacks are amazing. Everyone is incredibility professional. They stay in touch they are ready when you drop it off and when you pick it up. Just very well rounded.

They're fabulous.

I have a maintenance plan with them. The price is fairly reasonable. 

The work took under three hours. The waiting area is fabulous. They have tvs, WiFi and bagels. You get what you pay for.

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That was a major one. They flush the lines and I even had to get some brakes. It was a big one. They gave me a loaner car while they were working on my car. The workers were excellent. They usually assign you to a person, and the person that I have is excellent. They explain everything really well and then they tell me you need to do this now, this can wait. Where as someone else might say oh you need to do all of this now. They protect everything when they are working on the car.

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I like the way they handle the in take and then answer all the questions that is necessary to diagnosis the car. Then once they come up with the diagnosis, give you a price, sometimes even lowering the price down depending on what it is that you are having done.

Excellent. Our sales consultant, Lisa-Michelle Rentz, was very knowledgeable, helpful and arranged a great deal. She is extremely pleasant and assisted us throughout the entire process, including choosing the right car with the configuration that we were looking for. The finance department was also great. We are repeat customers and remain very happy with the dealer, with Lisa, the finance team, and with the car. We would not hesitate to recommend them to friends.

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