Founded 2005 • With Angi since February 2013
Service Provider Response[Member Name Removed] dropped off his laptop on May 17th 2021 (Yes, over a year ago). We contacted him with the diagnosis on May 18th 2021. On May 19th 2021 he requested to email him a quote (which we did). On May 27th 2021 we sent him a reminder via text. Two months later, on August 16th 2021 he responded that he will come and pick up his laptop. He has never contacted us since. He showed up on September 12th 2022 (after 1 year and 4 months) asking for his laptop which we moved to storage and eventually recycled per our policy. He did not contact us once during all this time to ask to keep his laptop. As a result he left us a 1 star review for failing to keep his laptop for One year and 4 months.
Service Provider ResponseThe customer dropped off his Alienware mini desktop that was not turning on. He told us when he dropped it off that he knew it was a blown capacitor that was causing an issue and wanted us to take a look at it. We provided the customer with a diagnosis and are capable of doing component level repair on it without replacing the board. The customer declined our offer to repair and we charged him $65 for the Diagnosis, which he agreed to when dropped off his computer. He also mentioned he went to another shop and they told him the same diagnosis for the same price. We are not sure why the customer came into our shop, let alone any computer shop if he already diagnosed his device, claiming he knows how to microsolder and fix his defective motherboard. He also copied and pasted his review on multiple other sites trying to hurt our rating.
Service Provider ResponseThank you [member name removed] for taking the time to post this positive feedback! We're truly happy that you had a good experience and that your computer is running well again.
Health & Safety Measures
LapFix Computer Repair Services is currently rated 4.6 overall out of 5.
LapFix Computer Repair Services is open:
Sunday: 11:00 AM - 4:00 PM
Monday: 10:00 AM - 7:30 PM
Tuesday: 10:00 AM - 7:30 PM
Wednesday: 10:00 AM - 7:30 PM
Thursday: 10:00 AM - 7:30 PM
Friday: 10:00 AM - 7:30 PM
Saturday: 10:00 AM - 4:00 PM
LapFix Computer Repair Services accepts the following forms of payment: Visa, MasterCard
Yes, LapFix Computer Repair Services offers free project estimates.
Yes, LapFix Computer Repair Services offers eco-friendly accreditations.
No, LapFix Computer Repair Services does not offer a senior discount.
Yes, LapFix Computer Repair Services offers warranties.
LapFix Computer Repair Services offers the following services: Computer repair, laptop, notebook system & motherboard Repair. Cell Phone Repair Software Repair , Virus Removal , Data Recovery
For over 35 years, our goal has been to ensure the complete satisfaction of every customer, while offering knowledgeable and friendly service at affordable rates. Established in 1980, we have gained the experience of being able to provide nearly any type of telephone service & television mounting that you require. We are equipped to handle all of your low voltage cabling needs be it voice, data, TV, fiber, or ethernet. Our goal is to stay in touch with any changes in our industry, so that we can always offer you the latest and most current information and services. Our mission is: To serve our customers with the extensive knowledge and expertise we have gained in our industry, while continually offering them the finest in customer service.
2022 Super Service Award
Terse Bit, LLC offers the ultimate in support for our clients. In need of computer, printer setups, a performance improving tune-up? Are planning to purchase a new computer system? Have a virus or spyware issue? We have you covered. Give us a call or click for an estimate today
We are a group of technicians who pride ourselves on eliminating your computer frustrations. No matter what the technical problem we will come up with solutions that meet your budget and your technical requirements. You call us (or schedule an appointment by clicking the book online button above), tell us what you want to accomplish, and we make it happen. We are on the job until everything is perfect and you are 100% satisfied with the result. We have over 60,000 happy clients in the area, and their (and your) satisfaction is our #1.