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Krafft Service Corp

About us

Founded as The Krafft Company in 1940 at 18 _ M Street in Washington, D.C., Krafft Service Company is a full­ service heating and air conditioning contractor. We serve residential and commercial customers in northern and central Virginia, suburban Maryland, and the District of Columbia. We are located at 5707­ A Edsall Road, Alexandria, Virginia 22304. Our Telephone number is (703) 751­ 7510, and in Maryland, (301) 294­2960. Krafft is bonded, fully insured, and holds the highest level contractors licenses in the District, Maryland, and Virginia, where we are a class “A” contractor. At Krafft, we pride ourselves on giving our customer 110%. That standard has made us one of the Washington area's most respected contractors for nearly 60 years. Our engineers and technicians are highly trained in every facet of heating and cooling design, installation, and repair. When you call Krafft Service, you get much more that just a “quick fix”. You get expert recommendations on the best solutions, offering you the most comfort possible at a fair cost, and in a timely manner. Email - [email protected].

Business highlights

Emergency services offered
85 years of experience

Services we offer

& Programmable Thermostats., Carbon Monoxide Detectors, Duct Cleaning, Electronic Air Cleaners, Furnaces, High­Seer Heat Pumps, Humidifiers, Install, Natural Gas Fireplaces, Service & Repair Air Conditioners, Water Heaters

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.988 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
8%
3
0%
2
0%
1
1%
Showing 1-25 of 88 reviews
Harry W.
Jul 2020
5.0
Yes, I recommend this pro
They have really done a great job and were very responsive during an emergency. We would highly recommend them and will continue to use them.

Suzanne B.
Feb 2019
5.0
Yes, I recommend this pro
$585
When the evaporator coil for my Spacepak AC failed prematurely (but still out-of-warranty) in May 2018, I was given the name of Krafft Air Conditioning Service as one of several certified Spacepak contractors in the area. I chose them off the list based on their favorable reviews on various sites. I have never had such a positive experience with an HVAC contractor, and only wish that I had known about Krafft eight years ago when I was having our Spacepak Air Handler and compressor replaced / upgraded. Jay Krafft was not only exceptionally communicative about my options, but went out of his way to work with Spacepak to ensure that the replacement coil was provided by the manufacturer at NO COST to me, even though I was technically out of warranty. It reflected very well on Spacepak too, that they wanted to make a long-time customer whole, and have a chance to evaluate why their coil had started leaking so much sooner than expected in its anticipated lifespan (and learn from it, even if it had conceivably been the result of poor workmanship by the previous installing contractor)(NOT Krafft). But I think it was Jay Krafft's professionalism, follow-through, and obviously excellent relationship with his suppliers and manufacturers, that ultimately led to such a positive result for me, both with Spacepak and with Krafft Services. I look forward to having them do my annual servicing and ongoing maintenance moving forward, and recommend them to anyone in search of a top-notch HVAC company.

Anna E.
Dec 2018
5.0
Yes, I recommend this pro
$187
Our efficiency gas furnace wasn't regularly coming on or staying on. We have used A-1 / Krafft (a combined company) to service our Carrier unit since we moved in, so gave them a call. We were able to schedule to have someone come out on a day I chose, and they gave me a 3-hour time window. Terrance arrived during the expected time frame, and he was friendly and professional. He inspected the unit and the vents, and ran a number of tests. He recommended a replacement part, and said their office would call to schedule a time to come back to replace it. They called and scheduled the work for the next day. John came the next day, and was also friendly and professional. To solve the problem he unclogged the drain line. The unit has been working great ever since.
Response from Krafft Service Corp
"Dear Ms. [Member Name Removed], Thank you so very much for allowing Krafft/A-1 to serve you. I greatly appreciate your kind words about Terrance and John. I am very proud to have both of them as a part of my team. It was very kind of you to take the time to send in a review. Please do not hesitate to contact us again for all of heating and cooling needs. Have a wonderful New Years and all our best for 2019. All the Best. Jay Krafft, CEO Krafft A/C Service Corporation "Serving the Metro Area Since 1940""

Kerry D.
Mar 2018
5.0
Yes, I recommend this pro
$7,500
Krafft gave us a detailed estimate and a more than competitive price. Work done in a day as promised. Would not hesitate to use them again.

Turgay D.
Nov 2017
5.0
Yes, I recommend this pro
$700
Price was half of what another company quoted so it went well.

Rori K.
Oct 2017
5.0
Yes, I recommend this pro
Working with them went perfectly - this was a very difficult roof install and they brought extra staff just to make sure it went well. It was incredibly hot and I have two small kids and they rushed to make sure they could get us on the schedule and book the crane as well. Every step of the (sweaty) way, they were professional and knowledgeable and very nice. Jay in particular really knows his stuff! Would definitely recommend for all HVAC jobs, big and small!

Jeannine D.
Sep 2017
5.0
Yes, I recommend this pro
It's always tough when you are rating someone's pricing because you always would like things to cost less, but I think they're in line with everyone else, so I guess I'd have to say it's a good value.

Scott S.
Aug 2017
5.0
Yes, I recommend this pro
Seamless, Fantastic customer service and install.

M K.
Aug 2017
5.0
Yes, I recommend this pro
Mr. Krafft recognized that the equipment was defective and went to bat for me with the manufacturer. He got a new air handler with an extended guarantee and then installed it -- all minimal cost. Krafft greatly exceeded my expectations. It is a pleasure to do business with a company that stands behind its work and treats its customers so well.

E. C.
Jul 2017
5.0
Yes, I recommend this pro
.

Mary T.
Mar 2017
5.0
Yes, I recommend this pro
unknown

Edward P.
Jan 2017
5.0
Yes, I recommend this pro
.

Edward P.
Jan 2017
4.0
Yes, I recommend this pro
$2,000
We've had them for 33 years for regular maintenance. We paid about $1800 to $2000. 2 guys came out and they kept the area clean.

Mark T.
Dec 2016
5.0
Yes, I recommend this pro
.

Mark T.
Dec 2016
5.0
Yes, I recommend this pro
It's part of the service contract we have with them. We been using them for 15  years. 
The contract is they will come out twice a year for no charge, plus they are also 27/24/365 days a year policy so they will come out on the weekend.

David O.
Nov 2016
5.0
Yes, I recommend this pro
$3,300
Outstanding. Jay was responsive to all my questions and provided a very detailed recommendation. Service was delivered on time and the team was exceptionally tidy and took great care to be neat.

Brenda B.
Sep 2016
5.0
Yes, I recommend this pro
.

Brenda B.
Sep 2016
5.0
Yes, I recommend this pro
They give you great response time, if you have an emergency they can usually get to you within 24 hours. They are pretty punctual, they give you a time frame so they are there within that time frame and the work is very good.

Myrna W.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Carolyn H.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Nancy M.
Aug 2016
4.0
Yes, I recommend this pro
We have a contract with them. We had a new unit put in because the old one had worked for about 30 years, it took about 5 trips with different people each time to get the whole thing installed properly. They didn't install a drain for this thing, somebody else found that. We had a puddle on the floor. It took forever and a day to get the thing put properly. I think the training of their people and their accuracy of their installation could be a thing they could improve on.

Steven M.
Jul 2016
5.0
Yes, I recommend this pro
$5,300
I shopped around and got approximately four estimates before going with Krafft. Their price was the best, with no pushy salespeople and no "discounts". The price they quoted me was better than the others right off the bat although others kept dropping their price. I appreciate the honesty instill using marking up prices so I can be offered a "discount" or "sale". Keep in mind that these comparing these types of units is apples to apples as there are only two manufacturers that I know of.

The day of the installation the crew showed up on time, were very friendly and did a relatively quick install on what is really a fairly difficult install due to the size and weight of the unit. They installed a new thermostat and insured everything was up and working correctly prior to leaving. They left no mess and I am still happy with the unit and the install provided.

NIKI G.
Jul 2016
4.0
Yes, I recommend this pro
We pay a fee. We are members. We always have to call them to set up appointments and a lot of times, they will check both the heat and the air conditioning at the same time. We just have to keep up with them because otherwise, years can go by and it would not get checked. Once we make up an appointment, they are very good at showing up, but we have to make the appointment. It is not set up in a regular basis on their database. They do not call us as a reminder to check our air conditioning and heating. It will be the middle of winter when they are checking the furnace and it will be the middle of summer when they are checking the air conditioning. They wait for us to call them. We have not been that happy overall. We would just look around for somebody else. It is not that they are horrible. They also do fine things.

James F.
May 2016
5.0
Yes, I recommend this pro
unknown

Edward C.
Mar 2016
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 88

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Krafft Service Corp is currently rated 4.9 overall out of 5.

Krafft Service Corp accepts the following forms of payment: CreditCard

No, Krafft Service Corp does not offer free project estimates.

No, Krafft Service Corp does not offer eco-friendly accreditations.

No, Krafft Service Corp does not offer a senior discount.

Yes, Krafft Service Corp offers emergency services.

No, Krafft Service Corp does not offer warranties.