Duke Street Sleep Center

Mattresses

About us

Additional phone - (800) 995-7180, (800) 755-7378. Additional DBAs - Mattress Discounters, T JB Inc. Additional contact name - Wendy Gray. Financing available. Additional email - [email protected], [email protected].

Business highlights

47 years of trusted experience

Services we offer

Mattress.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Showing 1-1 of 1 reviews

Megan B.
02/2010
1.0
mattresses
  + -1 more
I bought a mattress and a box spring (not a grouped special) priced line item seperately at Mattress Discounters on Duke Street from the store front and paid for the delivery as I do not have a truck. The next day, I called to cancel the box spring, as the bed frame takes only a mattress. I was told this was no problem (as I expected, since there was a 60 day return, and I could cancel before delivery, which was not for several more days) and was told I would get a "check in the mail" for the amount of 209.67 plus tax, the amount listed on my invoice for the box spring, but Christine Derry, the salesperson was with a customer, and could not help me. I did not want to refuse delivery, I told her, but she assured me that it would be taken care of. The mattress was delivered, and the price was shown as the line item amount for the mattress. No check came. I waited. I called the store after a month and was told by a male salesman that something looked strange. Too little was refunded it looked like. I would have to talk to Christine. Christine would only tell me that her boss was working on it, or that she "would have to call me back." Then I noticed that I was refunded $61. That is theft, deceit and unacceptable. Do not be scammed.
Description of Work: I bought a mattress and had it delivered.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$500


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mattresses

    FAQ

    Duke Street Sleep Center is currently rated 1 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 7:00 PM

    No, Duke Street Sleep Center does not offer free project estimates.
    No, Duke Street Sleep Center does not offer eco-friendly accreditations.
    No, Duke Street Sleep Center does not offer a senior discount.
    No, Duke Street Sleep Center does not offer emergency services.
    No, Duke Street Sleep Center does not offer warranties.
    Duke Street Sleep Center offers the following services: Mattress.

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 7:00 PM