Chatree's

China Repair

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-11 of 11 reviews

Sandra S.
03/2017
5.0
china repair
  + -1 more
Wow, thanks so much for the care taken when repairing broken statues. Amazing job recreating the smashed face, I didn't have a picture as a guide. Wonderful job. Chipped statue looks exactly as original, paint is exact match.
Description of Work: Smashed statue, three other broken or chipped figurines. Added expense since one of the faces was smashed and I didn't have a picture for a guide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barry G.
04/2016
5.0
china repair
  + -1 more
unknown
Description of Work: They repaired an antique porcelain vase to perfection. They also took the initiative to find a matching vase so we would have a pair. The repair work and service were outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gordon J.
04/2015
4.0
china repair
  + -1 more
unknown
Description of Work: I received a hand painted Bulgarian casserole at Christmas, purchased from National Geographic and packed incredibly badly. Of course, it arrived split in two. I took it to Chatrees for repair. Initially, I was told that the casserole would not be suitable for serving food after repair. And I was a little startled by the repair cost, but accepted it. I was told that the repair would take awhile, and it did. However, on retrieving it, I was told that it was repaired to the degree that it could be used for food service. So, at least, for the money, I have a casserole that I can use.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$85

Katherine T.
12/2014
5.0
china repair
  + -1 more
unknown
Description of Work: They repaired a broken antique vase. Gave me options at several price points, pointing out the differences in outcome. I chose the less expensive repair and was totally happy with them. I have another piece that I'm considering taking to them for repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ruth A.
12/2014
5.0
china repair
  + -1 more
unknown
Description of Work: True craftsman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha C.
12/2014
5.0
china repair
  + -1 more
unknown
Description of Work: Repaired a porcelain gravy boat and cleaned and polished a very tarnished brass plaque. | |They are also working on repairing an antique Windsor chair for an additional fee.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JENIFER L.
10/2014
5.0
china repair
  + -1 more
Great job! Would definitely use him again.
Description of Work: Repaired the ceramic base of a lamp.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald P.
11/2013
5.0
china repair
  + -1 more
In just one week, they restored our ceramic pumpkin so that it looked brand new. I am amazed and very happy.
Description of Work: We brought in a large ceramic Halloween pumpkin that we've had for a very long time - over 30 years. It had a large broken hole, form being dropped years ago, that was over three inches in diameter (we brought in the four large shards). It also had a least a dozen large chips in the removable ceramic lid - we did not have any of the pieces that were missing from the lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Malcolm P.
06/2013
5.0
china repair
  + -1 more
See my comments above. This is a man to whom one can entrust fine art works that need repair. I would certainly use him again, and I would highly recommend him.
Description of Work: Mr. Chatree Suvanasai did two jobs for me. He repaired an Ottoman design ceramic plate that had been broken into several large pieces. He charged $115.00 for that service, and you have to look closely at the resulting product to tell that it was broken at all. The second job involved installing a hanger on a large, heavy ceramic plate, so that it could be hung on a wall. For that he charged $80, and again the job was expertly done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

William R.
04/2013
5.0
china repair
  + -1 more
We took the platter to the store and received an on-site estimate to make the repairs. We were satisfied with the price and left it there to be fixed. They estimated 6 weeks, but we got it back much quicker than that. We were completely satisfied with the results. We chose to do the less-expensive repair work rather than the extensive, complete restoration. But we will likely take it back for the complete restoration work at some point. We were very happy with the service and results.
Description of Work: Chatree's repaired a family heirloom platter that had been broken in several pieces.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Janet C.
06/2012
5.0
china repair
  + -1 more
I have recommended him to people. I couldn't even see where he repaired it, he is off the chart. I didn't get prices from anywhere else because he was recommended to me. I was looking to replace the piece when a lady at another store told me about him, said that if I wasn't a collector and just liked the piece that he was very good at repairs.
Description of Work: I used Chatree's to repair the art work on a porcelain piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    1204 King St, Alexandria, VA 22314


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    China Repair

    FAQ

    Chatree's is currently rated 4.9 overall out of 5.
    No, Chatree's does not offer free project estimates.
    No, Chatree's does not offer eco-friendly accreditations.
    No, Chatree's does not offer a senior discount.
    No, Chatree's does not offer emergency services.
    No, Chatree's does not offer warranties.

    Contact information

    1204 King St, Alexandria, VA 22314