Reviews
5.04 Reviews
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Showing 1-4 of 4 reviews
Celest A.
Apr 2015
Bicycles
unknown
Karen R.
Oct 2014
Bicycles
unknown
Elizabeth N.
May 2013
Bicycles
Ran in with a wheel that had a valve stem that disappeared. While we waited, they fixed the problem. They didn't even charge us.
They do work at fair prices, and give great and fast service. They are the best in Alexandria.
They do work at fair prices, and give great and fast service. They are the best in Alexandria.
Jonathan S.
Aug 2012
Bicycles
A tremendous experience to bail me out of a bad situation
I was on a bike ride on the Mount Vernon Trail. My wife and I stopped for lunch in Alexandria. I notice a part the tread on my bike ws torn and I could see the inner liner of the tire. We stopped into the shop to see what they recommended. Being 8 miles from home, I did not want to take too much risk. They confrimed my fears that I needed an new tire right away. I did not have my credit card with me, only enough cash for lunch and maybe a cab ride home. They offered to fix the bike and let me call in a credit card when I got home! Amazing trust in this day and age. They fixed the bike in less than 15 minutes and I was back on the trail. Called in the credit card when I got home with great appreication. I now have a new, high quality rear tire on my back. We live around the corner from another Big Wheel Bikes location that has also served us well. No question that my next bike related purchase or repair will be at a BIG WHEEL BIKES location.
I was on a bike ride on the Mount Vernon Trail. My wife and I stopped for lunch in Alexandria. I notice a part the tread on my bike ws torn and I could see the inner liner of the tire. We stopped into the shop to see what they recommended. Being 8 miles from home, I did not want to take too much risk. They confrimed my fears that I needed an new tire right away. I did not have my credit card with me, only enough cash for lunch and maybe a cab ride home. They offered to fix the bike and let me call in a credit card when I got home! Amazing trust in this day and age. They fixed the bike in less than 15 minutes and I was back on the trail. Called in the credit card when I got home with great appreication. I now have a new, high quality rear tire on my back. We live around the corner from another Big Wheel Bikes location that has also served us well. No question that my next bike related purchase or repair will be at a BIG WHEEL BIKES location.
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FAQ
BIG WHEEL BIKES is currently rated 5.0 overall out of 5.
No, BIG WHEEL BIKES does not offer free project estimates.
No, BIG WHEEL BIKES does not offer eco-friendly accreditations.
No, BIG WHEEL BIKES does not offer a senior discount.
No, BIG WHEEL BIKES does not offer emergency services.
No, BIG WHEEL BIKES does not offer warranties.