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Ash Cleaning & Restoration

Carpet Cleaning, House Cleaning, Water or Storm Damage Restoration,

About us

Ash carpet cleaning & Restoration, Truck-mounted hot-water extraction is designed to wash away contaminants such as; soils, beverages, food, urine, vomit, feces, pollen, pet dander, carcinogens & other pollutants within your carpet to promote a healthier environment without leaving a sticky residue that can cause rapid re-soiling. By using this method of cleaning, which is recommended by most carpet manufacturers, along with the skilled IICRC certified technicians, you can be assured you are getting the very best process available Inspect areas prior to cleaning. Pre-spot spots & spills. Apply environmentally safe pre-conditioning agents to release soils. Groom in pre-conditioner to remove caked on soils. Hot water extract with Truck-mounted system. Post-spot stubborn area for maximum spot & stain removal. Apply DuPont carpet protector to help shield against spill absorption & fiber abrasion. (Optional) Groom carpet to expedite drying & enhance appearance. Customer evaluation for final approval. Ash Cleaning & Restoration prides itself in using the latest equipment & products. Our goal is to help our customers achieve the best results when they contract our services. Whether it is treatment for water damaged carpet, stains or pet odor removals. Ash Cleaning & restoration has been serving northern Virginia, the District of Columbia, & southern Maryland since 1995. Family owned, & operated our core business philosophy centers around total customer satisfaction. Ash Cleaning & Restoration realize that a customers’ carpet, & upholstery represents a important investment in their homes, and décor. Like any other investments, they require professional maintenance to provide a long lasting life, and beauty. Well maintained carpets and upholstery also help ensure a healthy home by reducing the amount of dust and allergens that are present.

Business highlights

Eco Friendly
Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
30 years of experience

Services we offer

Water Damage Assessment Water Extraction – Water Removal Mold Control Content Pack-Out Disinfection & Anti-Microbal Treatment Sanitation & Deodorization Direct Insurance Billing Conducting. Ash Restoration provides the following services: •Water Damage Assessment •Water Extraction – Water Removal •Mold Control •Necessary Structural Repairs •Content Pack-Out •Disinfection & Anti-Microbal Treatment •Sanitation & Deodorization

Services we don't offer

Ask for Details

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.7129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 129 reviews
Gary P.
Jul 2022
1.0
They would not honor the deal and wanted to charge me $169.

Michael P.
May 2021
5.0
Yes, I recommend this pro
$10,000
It went great. They arrived early, had very impressive equipment, and left the carpets in better shape than in years.

Quitin M.
Feb 2021
5.0
Yes, I recommend this pro
Outstanding!
Response from

""Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Ash"


GMERICE R.
Feb 2021
5.0
Yes, I recommend this pro
$9,900
Exceptional for both services
Response from

"Thank you so much for taking the time to leave us a rating.” Ash"


Jennifer K.
Sep 2020
5.0
Yes, I recommend this pro
Amazing service! Scheduling is a breeze and the staff communicates very well. The teams sent out to perform the services were wonderful! They work quickly but VERY detailed! Our house looks and smells amazing! You would not be disappointed with this company!
Response from

"“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Thank you Ash"


Chris S.
Sep 2020
5.0
Yes, I recommend this pro
$28,500
It went great. They were doing a rental move out across the street and I got a business card. Several weeks later I called on a Saturday late afternoon to set up for the following week. They called me back and set up for the following morning. The man arrived on time, he was polite and did an excellent job. My carpets look great and I would hire them again.
Response from

"“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.” THank you Ash"


Daniel r H.
Sep 2020
5.0
Yes, I recommend this pro
$55,000
Excellent work! I got my entire deposit back
Response from

"“Thanks so much for sharing your experience with us. We hope to see you again soon.” Ash"


Jacqueline O.
Sep 2020
5.0
Yes, I recommend this pro
They were very nice and I had no issue.
Response from

"Thank you so much for taking the time to leave us a rating.” Ash"


Frances & D.
Sep 2020
5.0
Yes, I recommend this pro
They were prompt, courteous, and very pleasant, they do a very good job and their office is accommodating, they're always happy to work to fit my schedule I have them for about 18 mos no w and intend to continue.
Response from

"“Thank you for your review. We will share this with the store team to let them know how we are doing.” Ash"


Nari H.
Sep 2020
5.0
Yes, I recommend this pro
Excellent! They are fast, responsive, and always ready to resolve an issue if one comes up. I am a property manager and I work with them ALL the time.
Response from

""Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Ash"


Chris S.
Sep 2020
5.0
Yes, I recommend this pro
Ash and his team go above and beyond! You will never need to look for another cleaning company again!
Response from

""Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Ash"


Willie P.
Jun 2017
3.0
Yes, I recommend this pro
$68,000
Ash Maid had to return to redo some cleaning of stain areas.

Alvin L.
May 2017
4.0
Yes, I recommend this pro
$49,500
Went well - pretty thorough cleaning of all appliances, floors, and surfaces. Steam cleaning of all carpets was quite good. I'd consider hiring them again in the future.

Jillian G.
Apr 2017
5.0
Yes, I recommend this pro
$15,900
They were punctual, professional and the results, effective. You can see, in the before/after photo, how they got the stains out! It took about 24 hours to dry (longer than they predicted).
Response from

"We are glad we have been able to achieve customer satisfaction. We thank our customer for taking the time to rate the technician."


Pamela S.
Oct 2016
5.0
Yes, I recommend this pro
$15,900
Technician was late, but the company called to report that due to some problems with the machine, he would be late so was fully informed. 'Super Mario' made those carpets look like new. Great job!
Response from

"thank you for your business"


Susan W.
Jul 2016
5.0
Yes, I recommend this pro
$27,500
Couldn't have gone better. They came out to do an estimate the day after I called-- and showed up on time. Very polite and professional. They said they would try to treat the stained areas first and if they didn't come out, they would stop and not charge us (that's because I thought they wouldn't come clean and would probably need replacing). They were available immediately (next day), showed up on time, gave me a carefully itemized bill. The carpets were like new-- even the stained areas.
Response from

"thank you for your business"


Alison L.
May 2016
5.0
Yes, I recommend this pro
$25,000
unknown
Response from

"We are glad our crew has achieved our customer's satisfaction which is our ultimate goal."


Caroline B.
Apr 2016
2.0
unknown
Response from

"We are terribly sorry that you were not completely satisfied with the move-out cleaning. We offer free re-clean of ANY area(s) that we may have missed, or not done to your satisfaction by letting us know within 24 Hrs. of the cleaning. All you had to do is call us!"


Anne-Marie T.
Jan 2016
5.0
Yes, I recommend this pro
$20,000
They came out to clean a large townhome with a lot of square footage of carpet when I moved out.  The manager Mo came out to give me an estimate based on a coupon I saw on their website.  He was extremely nice, gave me a quote which was much more competitive than other companies, and we set up the appointment.  The tech who came out was very friendly and did a great job.  They even pre-treated a set of stairs that had seen a lot of traffic over the years - they were really a lost cause but Ash Cleaning tried.  My landlords were actually quite impressed and even asked me for the name of the company.
Response from

"We sincerely thank our customer for her feed back and rating."


Lee W.
Jan 2016
5.0
Yes, I recommend this pro
$15,900
unknown
Response from

"We thank our customer for taking the time to give us his feed back and rate the technician. We apologize for the miscommunication as we were trying to accommodate his schedule as best we could."


Shaun W.
Dec 2015
5.0
Yes, I recommend this pro
$49,500
.
Response from

"We thank our customer for his feed back and rating. We look forward to serving his home cleaning need again in the near future"


Ron K.
Dec 2015
1.0
$50,000
unknown
Response from

"We thank this customer for his feed back."


Stephanie W.
Sep 2015
5.0
Yes, I recommend this pro
$49,500
unknown
Response from

"We are grateful to our customer for taking the time to give us her feed back and rate the teams that cleaned her home."


Mark W.
Jul 2015
4.0
Yes, I recommend this pro
$49,500
Cleaning was overall successful, only missed a few spots here and there.  I'm pretty sure they did not clean my finished basement carpet, but they did clean the bathroom down there.  Convenient to use one company to handle both issues, I might go with them again in the future.
Response from

"We thank our customer for taking the time to give us his feed back and rate his home cleaning teams."


Abdirahman S.
Jun 2015
5.0
Yes, I recommend this pro
unknown
Response from

"We thank our customer for taking the time to give us his feed back and rate the crew. It was a pleasure serving him and we were glad to have been able to respond to his request that cold, snowy night of February."

...
Showing 1-25 of 129

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ash Cleaning & Restoration is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Ash Cleaning & Restoration accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Ash Cleaning & Restoration offers free project estimates.
Yes, Ash Cleaning & Restoration offers eco-friendly accreditations.
Yes, Ash Cleaning & Restoration offers a 10% senior discount.
Yes, Ash Cleaning & Restoration offers emergency services.
Yes, Ash Cleaning & Restoration offers warranties.
Ash Cleaning & Restoration offers the following services: Water Damage Assessment Water Extraction – Water Removal Mold Control Content Pack-Out Disinfection & Anti-Microbal Treatment Sanitation & Deodorization Direct Insurance Billing Conducting. Ash Restoration provides the following services: •Water Damage Assessment •Water Extraction – Water Removal •Mold Control •Necessary Structural Repairs •Content Pack-Out •Disinfection & Anti-Microbal Treatment •Sanitation & Deodorization
Ask for Details

Contact Information

6416 Grovedale Dr #300, Alexandria, VA 22310

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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