Founded 1973 • With Angi since October 2005
Service Provider ResponseThis review was brought to our attention by one of our customers, We hope that Mrs. [Member Name Removed] will update her report in near future (As She has done it in other search engines), For Now, I am going to copy/paste the customers updated post from Yelp. Updating to three stars. After we cancelled our order Shawn Bayat, VP of Home Interiors, reached out and offered our runners at no charge to us. He came to my house to apologize in person and scheduled the installation in less than a week. He then came to check-in on the day of installation. The installers were not only on time, but early! They kept me looped in while installing the runners and asked me questions for my preferences along the way. THIS was the customer service we were looking for when we began with Carpet One. I'm sorry that it took a bad experience to finally receive it, but I have to say Mr. Bayat really went above and beyond to make things right. It was much appreciated and we are now happy with our new carpet runners! At Alexandria Carpet one, We care about your investment. Shawn Bayat
Service Provider ResponseWe at Alexandria Carpet One Floor and Home have been trying to work with Angie's List for some time to send this customer a request to define which Carpet One store location that they had the experience with. Carpet One Floor and Home is the largest independently owned cooperative with1200 flooring stores in the US, Canada and Australia. Unfortunately, with that many stores in the continental US, especially in metropolitan areas like the Greater Washington area, mistaken store identity can happen. We took the steps internally to confirm that this customer has indeed never done any business with us and did not engage with us on this flooring project. While we are equally concerned by the events as reported, we would hope that this customer has the opportunity to participate in a mutually beneficial relationship with Carpet One Floor and Home locations throughout the Greater Washington area. Being a family business for 42 years and proudly located on S. Pickett St. in Alexandria for all of those years, we value the positive connection we have with our customers, their families and friends. At our new location on S. Pickett St. we will be celebrating our Grand Opening in late September and we invite this valued Angie's List customer and all potential customers who appreciate the significance of a fulfilling client relationship to attend. We thank all Angie's List members in advance for the opportunity to earn their business.
For the past 24 years, Beaulieu Floors has been serving both residential and commercial customers in the Washington Metropolitan area. By providing the best professional flooring service possible, we offer a large variety of styles and selections of all types of flooring. We carry the same product lines from major manufacturers and specialty mills that you would find in more expensive department stores and independent retailers. However, because we keep our overhead low, we are able to pass significant savings on to you. We take pride in being on the cutting edge of the latest techniques and we are always on the lookout for new products. Our customers are the reason we are in business.
Locally owner and operated, Affordable Carpet and Flooring is a top rated flooring company in the Northern Virginia area, and has been in business since 1999. David Reading, owner of Affordable Carpet and Flooring is an experienced floor covering licensed contractor, who has worked exclusively in the flooring industry for over 25 years. Our services include the sales and installation of carpeting, hardwood flooring, laminate flooring, and vinyl flooring. We work with you every step of the way, giving you the great service that you deserve at every turn.
Proud winner of the Angie’s List Super Service Award winner 7 years running, most recently in 2018. We stand behind our customer service and pride ourselves in offering quality service that lasts while maintaining the most affordable price for our customers, regardless of the project. We specialize in all aspects of hardwood flooring along with luxury vinyl plank and laminate flooring. Our technicians offer specialized knowledge in installation, repair and assembly and refinishing of both flooring and hand rails. We ensure our quality by using only the top products for the best results, accompanied with the most experienced technicians in the area. No subs. No travel charges. License number: 2705140304. We offer Free Estimates!
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Alexandria Carpet One Floor & Home is currently rated 4.6 overall out of 5.
Alexandria Carpet One Floor & Home is open:
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Alexandria Carpet One Floor & Home accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Alexandria Carpet One Floor & Home offers free project estimates.
Yes, Alexandria Carpet One Floor & Home offers eco-friendly accreditations.
No, Alexandria Carpet One Floor & Home does not offer a senior discount.
Yes, Alexandria Carpet One Floor & Home offers warranties.
Alexandria Carpet One Floor & Home offers the following services: Commercial, residential & government work, carpet, hardwoods, cork, laminate, vinyl, ceramic, linoleum, area rugs, rubber, custom area rugs, designer assistance & installation. EXCEPTIONAL CUSTOMER SERVICE! We use licensed sub-contractors for instaations in Washington DC and Maryland.