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Kitchen, Bathroom & Basement Building & Remodeling.
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I waited a year to write this review so I wouldn't sound like I was overreacting. We seemed to be their last priority during the year it took to get the permits and project done. Some of the work was rushed and of poor quality at the end. There was no one person here throughout the project who oversaw the quality of work. The first round of basement framing had to be pulled out and redone. On the second round of framing, the bathroom framing was not square, and no one noticed until a lot of work was done and it was too late to fix, so we have a wall that's noticeably not square. A kitchen cabinet was installed in the wrong place and had to be ripped out. Cabinets were scratched and dented during installation. An outlet box was left unwired, others were installed crookedly, and we had to have an electrician fix one that wasn't installed properly. Some of the door trim and baseboard was not cut properly and had big gaps with caulk pushed in to hide it. A worker left a door open and one of our dogs ran for a few blocks until a neighbor caught him... and on and on. Some things were fine, but a lot were not
The workers who installed the kitchen tile backsplash arrived, unannounced, at 9 pm on a Saturday night, which was a little scary. We didn't want to send them away; who knew when they might come back? And just as we thought the mistakes were over, the guy who installed all of the kitchen hardware didn't think to ask us where we wanted the handles, so they all got installed too low on every door. I wince when I look at them. A pair of new Stanley sawhorses disappeared, but they apologized and reimbursed us for that.
We got a lot of apologies, a so-so renovation of uneven quality, and regrets. Maybe they were overbooked and we got the worse workers, or maybe our job was too small. We didn't want a big confrontation - we just wanted this to be over. We would not recommend them.
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Sunday: | Closed |
Monday: | 8:30 AM - 5:30 AM |
Tuesday: | 8:30 AM - 5:30 AM |
Wednesday: | 8:30 AM - 5:30 AM |
Thursday: | 8:30 AM - 5:30 AM |
Friday: | 8:30 AM - 5:30 AM |
Saturday: | Closed |