ADVANCED 2000
About us
ADDITIONAL CONTACT: HAIDEH GHASSEMI. DBA: ADVANCED COMPUTERS ELECTRONIC. Can travel a 20 mile radius
Business highlights
Emergency services offered
30 years of experience
Services we offer
Computers And Laptops Repair/Troubleshooting/Hardware and Software Updating/ Data Backup/ Data Recovery Service, Data Clouding Service, IT Solutions Service, Networking, Remotely Data Management Service And VOIP (Telephone) Service Provider., Servers Installation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.810 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 10% | ||
| 0% | ||
| 0% |
Showing 1-10 of 10 reviews
J L.
Mar 2015
He was able to fix it in twenty minutes.
Benjamin D.
Mar 2015
I have been going to this shop for a long time.
They built my machine in 2008. At that time it was
pretty close to as top of the line as you could get.
Because of that, it is still quite serviceable today.
If you are looking for a shop that knows the ins and
outs of computers, I would go here before best buy or
Microcenter.
They built my machine in 2008. At that time it was
pretty close to as top of the line as you could get.
Because of that, it is still quite serviceable today.
If you are looking for a shop that knows the ins and
outs of computers, I would go here before best buy or
Microcenter.
Response from ADVANCED 2000
"Thank you very much for choosing Advanced 2000 for your computer solution/repair. We are glad to be of service to you since 2008 and look forward to providing you with more services and solutions in the future."
Ann A.
Feb 2015
I first used Advanced 2000 in 2006 to custom build my computer to gaming specs. They beat every competitor on price and components. Since then, they have built two more computers for me, two for my son and one for a colleague at work. I have had them update my computers when new technology comes to market and I find they are extremely knowledgeable of all the latest hardware and software products available. They treat you like family and handle your equipment as if it were their own. Do not look further for a computer expert in both sales and service!!! This last work they did to restore my hacked computer was a Godsend! I could not be happier. They have my business permanently!!!
Response from ADVANCED 2000
"Thank you for choosing Advanced 2000 for your computer repair/ servicing need. We are glad to be of service to you since 2006 and look forward to providing you with more services and solutions in the future."
Patricia B.
Jan 2015
unknown
Response from ADVANCED 2000
"Thank you for choosing Advanced 2000 for your computer service/repair. We look forward providing you with more service in the future. The Advanced 2000 Team,"
Edward S.
Jan 2015
Everything was done thoroughly, efficiently and politely. I'm greatly impressed with the professionalism of the employees in this company.
Response from ADVANCED 2000
"Dear [member name removed], it was our pleasure. We look forward to providing you with more services and solutions for your computer problems in the future. The Advanced 2000 Team,"
Patrick D.
Aug 2014
unknown
Response from ADVANCED 2000
"Dear [removed member name], thank you for choosing Advanced 2000. We are glad you don't have computer problems since your last repair in our store. We look forward to provide you more services and solutions for your computer problems in the future. The Advanced 2000 Team,"
Dave N.
Apr 2014
I called them on referral from another computer repair company. I brought it in and was told it would be 2-3 days to fix. Three days later I picked it up and the computer charges and works again. It stopped working just after the 30 day warranty. They honored the warranty, even though it was discovered that it was our computer power adapter that had been "frying" the power jack.
Response from ADVANCED 2000
"We are glad could salve your computer problems.Thank you for choosing Advanced 2000 for your computer service/repair. We look forward providing you with more service in the future. Please do not hesitate to contact us. The Advanced 2000 Team,"
Jessica D.
Dec 2013
TLDR: Prices for parts were reasonable, and they were generally responsive. I had to stay on top of them to make sure they didn't inflate my bill, and they left my computer a mess.
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My computer was completely operational, but I wanted to upgrade some of the hardware. The parts were reasonably priced. After they had the system, they tried to triple the estimated time that it would take to do the work (the scope of work had not changed). After reminding them of the original estimate, they still took longer than initially indicated, but they completed the work in a reasonable amount of time.
The issues started when I went to pick up my computer, they installed a part that was twice the cost of the part I requested (I confirmed the part over the phone when they had the system as well). I asked for them to remove the new part and replace it with the one originally requested. They did this within 5 minutes while I was waiting at the counter (which led me to wonder why they tried to keep my system for so many days...).
I started getting the BSOD, hanging, and spontaneous shutdowns immediately. I took it back to the shop. They said there was nothing wrong with it, but they performed (and charged me for) a service that I didn't need and had specifically and repeatedly refused while in the store and over the phone.
The issues continued. I showed them the BSODs that I got and asked them to look at the event log. They directed me to a Window support page that did not apply to the specifications for my computer. After I told them that it did not apply to my situation, their communication dropped off.
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My computer was completely operational, but I wanted to upgrade some of the hardware. The parts were reasonably priced. After they had the system, they tried to triple the estimated time that it would take to do the work (the scope of work had not changed). After reminding them of the original estimate, they still took longer than initially indicated, but they completed the work in a reasonable amount of time.
The issues started when I went to pick up my computer, they installed a part that was twice the cost of the part I requested (I confirmed the part over the phone when they had the system as well). I asked for them to remove the new part and replace it with the one originally requested. They did this within 5 minutes while I was waiting at the counter (which led me to wonder why they tried to keep my system for so many days...).
I started getting the BSOD, hanging, and spontaneous shutdowns immediately. I took it back to the shop. They said there was nothing wrong with it, but they performed (and charged me for) a service that I didn't need and had specifically and repeatedly refused while in the store and over the phone.
The issues continued. I showed them the BSODs that I got and asked them to look at the event log. They directed me to a Window support page that did not apply to the specifications for my computer. After I told them that it did not apply to my situation, their communication dropped off.
E P.
May 2013
Sometime over the weekend, MJ from Advanced 2000, tried to reach me, but with graduation activity, I did not get the message until I was driving home from Boston on Sunday. I called MJ on Monday morning and, after I answered his question about my software, he told me that the laptop would be ready later that day. He called me in the afternoon to come pick it up.
When I got there, he told me that my laptop had been infected with the FBI virus, a very dangerous one, but by using several types of antivirus software, he had identified it and and removed it. So my Protege was again working well and I had lost no data.
He also told me that he had checked my backup drive and that it had significant problems. He said that he could probably be able to recover my data from it but it was not usable for my backup. I told him not to bother because the data on my laptop was all that I needed. I told him to junk that drive and said I wanted to buy a replacement. He then showed me several and I chose a good, fast one that would meet my needs and cost $59.90.
He only charged me the $99 for the diagnostic on my laptop and waived the $60 fee for his work on my backup drive because I had bought the replacement one from him. I considered that a bargain and told him that I was very grateful.
In summary, Advanced 2000 fixed the problem that the top customer help techs from a major internet security company did not. They did it by the time I needed my laptop again, as promised, and for a bargain price. Most important of all, they saved all my data.
When I got there, he told me that my laptop had been infected with the FBI virus, a very dangerous one, but by using several types of antivirus software, he had identified it and and removed it. So my Protege was again working well and I had lost no data.
He also told me that he had checked my backup drive and that it had significant problems. He said that he could probably be able to recover my data from it but it was not usable for my backup. I told him not to bother because the data on my laptop was all that I needed. I told him to junk that drive and said I wanted to buy a replacement. He then showed me several and I chose a good, fast one that would meet my needs and cost $59.90.
He only charged me the $99 for the diagnostic on my laptop and waived the $60 fee for his work on my backup drive because I had bought the replacement one from him. I considered that a bargain and told him that I was very grateful.
In summary, Advanced 2000 fixed the problem that the top customer help techs from a major internet security company did not. They did it by the time I needed my laptop again, as promised, and for a bargain price. Most important of all, they saved all my data.
Response from ADVANCED 2000
"We are happy be able to salve your computer problems.Thank you for choosing Advanced 2000. We look forward providing you with more service in the future. The Advanced 2000 Team,"
Martha H.
Jul 2008
They did a good job and were very polite and nice. It was a good experience.
Response from ADVANCED 2000
"Thank you for choosing Advanced 2000. We are happy be able to salve your computer problems. This is our honer to be in your service and look forward to providing you with more services in the future. The Advanced 2000 Team,"
Licensing
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FAQ
ADVANCED 2000 is currently rated 4.8 overall out of 5.
ADVANCED 2000 accepts the following forms of payment: CreditCard
No, ADVANCED 2000 does not offer free project estimates.
No, ADVANCED 2000 does not offer eco-friendly accreditations.
No, ADVANCED 2000 does not offer a senior discount.
Yes, ADVANCED 2000 offers emergency services.
No, ADVANCED 2000 does not offer warranties.