Absolute Tree Inc

I cancelled the deal and asked for my deposit back. (We will see how long that takes) I contacted Absolute tree because of an ad in the best of Prince William book. After taking a picture of the tree a texting it to them we agreed on a price. Absolute requires 50% down before they will start your job, I don't have any issue with that, it's how long it takes them to start the job. After 3 weeks of excuses, trucks broken down storms scheduling issues etc. I decided to look for another company. Phone operators were polite, but obviously rattled by juggling a lot of communications. "He who is good for excuses is seldom good for anything else".

Thanks for doing such a great job on September 23.

Rescheduled multiple time due to weather. Job was done very well. All debris cleaned up afterwards.

Ashley and his crew came out and did a great job removing a set of about 13 trees and some shrubs from my front yard. The job was done professionally and quickly. He came out about a week later and removed the stumps. The property looks much better now!

Absolute did not do the work. Lopez Tree Service came over right away. The job is done except the stump grinding because the ground was too wet. The crew were very professional, safe, dedicated, and industrious. Communication was excellent. Albaro showed me certification and insurance up front before we talked about price. He'd had a long list of references, including my neighbor across the street a year ago. By chance I met him that day. I had a large branch that had fallen and offered to dispose of it. I dragged it over and he did it for free. The price Albaro gave me was $1000 better than the next estimate, and I didn't have to haggle. Lopez did such a great job that my neighbor next door hired them right away. The're the only tree service i'll ever call.

Called for an estimate based on the Angie's List deals they offer of a half day or full day of crew time for a set price. The deals specifically mention they include tree removal and make no mention of any diameter restriction beyond a maximum of 8 inches for chipping. I scheduled the arborist to come out and give an estimate and once he arrived he told me that the deal wouldn't apply because it only covers up to 10 inch diameter trees. I checked again, and no, it doesn't say that anywhere in the fine print, but he insisted it did. I called the main office since I figured they might be more aware of the deals available than their guy in the field. Nope. The genetleman I spoke with reiterates that there's a diameter limit that isn't listed anywhere and then outright states that the purpose of the deal is more for tree pruning and doesn't really cover removal. I asked why it lists removal in the included services in that case? He claimed that Angie's List wrote the deal for them, but that's not really what it's for and they don't take any responsibility for it. He then explained they simply couldn't afford to offer the deal as written (perhaps they shouldn't offer it, then?) before taking time to brag about the $3 million of business they do every year. So to reiterate, they absolutely will not honor the deals they have listed. When called out on this fact, they blamed Angie's List and took no responsibility for the problem. I refuse to do business with a company that lies to prospective customers. If you want to work with people that display this kind of childish behavior, consider yourself warned.

It went well. I was very satisfied and they were very professional.

We have used Absolute twice before for tree projects and have never been disappointed with the quality of the work done. They are always professional in the work required: they listened to what we would like to have done; gave us their opinion on what was the right approach; were safety conscious in climbing the trees, use of tools, and controlling the fall of the branches taken down; totally cleaned up the area from debris; and were very polite. We will continue to use them in the future and recommend their services to anyone who needs tree work done.

They did an excellent job. They are a good company.

Great! Workers arrived promptly and completed the job quickly.

Ms Nunally was my first contact. She was kind, reassuring in a professional manner. Mr nunally response was quick by phone and he was at the house rapidly. His crew showed up shortly after. They tirelessly all day. I am so grateful for all they did with removing such a large tree, their collaboration and making sure we were all right.

I have used other companies in the past and I was so much happier and pleased with Absolute Tree across the board. Highly recommended!!!

It went great. Very professional. Left everything clean and manicured

Absolute Tree was a dream to deal with. They came gave me an estimate that was reasonable, then started the work. Very professional, and very knowledgeable.

Service was prompt, thorough and well done. Staff courteous, knowledgeable, and helpful. Wonderful job! My yard looks great!

Excellent work, left property very clean.

The crew arrived exactly when schedule and cut down all 3 trees and also removed stumps and roots,did an amazing job and they cleaned up very well,now we can enjoy our pool with no leaves.I highly recommend them and alt of my neighborhood uses them as well.cheapest price as well

Poor communication, no follow up. Scheduled an estimate, the company president toured my property, made recommendations and promised to email an estimate. A week passed, and I called again. I was told I’d get an estimate soon. Another week passed and I hired another company to do the job. Almost a month and counting, still no response.

Did not use this service, I live in Richmond, VA

By far the guys exceed my expectations. They did a great job taking down the tree and cleaning up all the debris. Would use them again for my next tree removal project.

I was schedule almost 4 weeks out. Never heard from them for a booking until 10 days after I gave my deposit and then scheduled me 17 days later. The scheduler won't even respond to my request for a move to earlier date despite office telling me he would call "today". I liked the arborist so I thought I would giving them a try. There are so many good companies in Northern VA. I called another company and was scheduled this week.

This contractor failed to show up; twice. The office staff and the owner were difficult to reach and did not return my phone calls. This company needs to get it's act together.

The crew came out when I was out of town and performed the work. They did a good job of removing the dead wood on the Oaks and pruning the Tulip Tree, but failed to remove the over-hanging Oak Tree branches as contracted for. When I saw that this was not done I called Absolute Tree Inc and they agreed to complete the work. It took several weeks to get the crew back out but eventually they came and did a good job of removing the offending Oak Tree limbs.

Absolute Tree Inc quickly responded to my request for a quote. Within one week, they provided a quote, cut down the tree, and removed the stump. They were reasonably priced, professional, timely and neat. I would highly recommend this company. They even applied an Angie’s List discount without my having to ask!

I came home at 7 PM after the strong afternoon storms and to my surprise, my tree was half down (uprooted) on my house, laying across the front entrance and roof. I had no way to know whether it would end up crushing the roof because locust is very heavy hardwood. However, after calling 4 phone numbers for tree companies who advertised "24 hour emergency service," only one company had someone live to answer the phone: Absolute Tree. This was a HUGE plus for me and gave me peace of mind before night came, since the owner (Ashley) did call me back, had me text him some photos and then in a short time we were set up for the next morning (7/18) at 7:15 AM for a crane truck and a team with tree removal trucks (2 trucks came, with 2 chippers!) It was an awesome and amazing job they did with removal: lifting the tree up off the house, cutting it off at the base, then laying it down and cutting up some rounds from the trunk I wanted for firewood, plus chipping branches and cleanup, and they were all done by about 8:30 AM. Then about a half hour later, the stump chipper showed up! All of that was completed in about an hour, including grinding up some surface roots in the yard. This company is very professional and courteous; they were fast but very careful, clean up was incredible, and they cut the rounds a nice length for firewood. I cannot recommend them enough for this service, and will look to them in future for any other tree work I need!