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AA Appliances Repair Services Inc

With Angi since August 2010

2.6

(4) Verified Reviews

Business Details

Phone Number

Address

8406 Credos Ct

Alexandria, VA 22309

Description

Additional phone number: (443) 221-4226....

Verified Reviews

A few reviews for this pro...
5.0

11/05/2010


BRIGID H.

Bobby warned me that he was running late but still managed to arrive shortly after the promised time. He was courteous and efficient. He charged me less than the full amount "because I am a nice person" and then, when I rushed to write the check before he had added in the tax, refused to take payment for the tax he was owed. A splendid experience from start to finish.

Description of Work
After being stood up at the last minute by Sears Home Services, I contacted this agency around 7 pm on Thursday, November 4th. They scheduled an appointment for the following day. At around 2:33 pm, Bobby phoned me to let me know that he was running a bit late because of traffic (his promised arrival time was from noon to 3 pm). He arrived shortly after 3 pm, immediately diagnosed the problem with my dryer, and replaced the malfunctioning sensor. In addition, he removed a substantial amount of lint from the dryer hose and vaccuumed the area beneath and around the dryer.

Category appliance repair

1.0

08/12/2010


Susan W.

I am very dissatisfied

Description of Work
They repaired my dryer for $301.33 the technician told me it should run for a long time because of replacing the heat element. He advised me to repair the dryer rather than buy a new one. On August 12, the dryer stopped producing heat, I called them and was told they do not guarantee their parts.

Category appliance repair

2.0

03/24/2010


Kim H.

The technician took a deposit of $59.95 and said he would call me the next business day (Monday) to let me know about ordering the parts and it would take 2-3 days to receive the parts and fix the dishwasher. I never got a call so I called Tuesday to see what the hold-up was. I was told at that time that it would take 2-3 days for the parts but did not receive an estimate. (nor did I ask for one -- a hard lesson to learn!) When I didn't hear anything by Thursday, I called hoping it could be fixed on Friday b/c I had company coming for the weekend. I was told at that time that they thought the parts had been ordered but they wouldn't be available until Tuesday. When Tuesday came, I called the office and the manager said he had to call the technician and would call me back in an hour. No call. Two hours later, I called again and was told that the technician would come between 11 and 2. He came by noon. and went about taking the machine apart. 2 hours later he told me he was finished and showed me the machine working. Presented me with the $389 bill and when I gasped, he told me the soap dispenser was $169, the on-off switch was $69, etc. and I asked to see receipts for the parts. Put me on the phone with his manager who said that "somebody" said they told me the estimate. He got frustrated with me when I asked for proof that parts could really be that much - told me a website to go to but that I should let the technician go. When I said that I wanted to check before I paid, he suggested that the technician could take apart the machine and get back the parts if I wasn't going to pay. Finally, he told the technician to take $35 off the price and I gave him a check. The service is warranteed but I hope it works and I never have to deal with these folks again. What a really bad experience.

Description of Work
The on/off switch of my Bosch Dishwasher was broken so I decided to also replace the soap dispenser that stopped opening during washing. The technician suggested that my door hinges were also broken and should be replaced.

Category appliance repair

1.0

02/03/2010


Dean W.

A miserable experience.

Description of Work
This company tried three times to repair a broken gas dryer. After each time they left saying it was fixed; however, after the third try the repairman acknowledged it wasn't working. They refused to provide a refund. Do not use this company for repair services. They advertise heavily in the DC area, but do not provide reliable service.

Category appliance repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Appliance repair.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about AA Appliances Repair Services Inc

    How is AA Appliances Repair Services Inc overall rated?

    AA Appliances Repair Services Inc is currently rated 2.6 overall out of 5.

    What payment options does AA Appliances Repair Services Inc provide

    AA Appliances Repair Services Inc accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

    Does AA Appliances Repair Services Inc offer free estimates?

    No, AA Appliances Repair Services Inc does not offer free project estimates.

    Does AA Appliances Repair Services Inc offer eco-friendly accreditations?

    No, AA Appliances Repair Services Inc does not offer eco-friendly accreditations.

    Does AA Appliances Repair Services Inc offer emergency services?

    Yes, AA Appliances Repair Services Inc offers emergency services.

    Are warranties offered by AA Appliances Repair Services Inc?

    Yes, AA Appliances Repair Services Inc offers warranties.

    What services does AA Appliances Repair Services Inc offer?

    AA Appliances Repair Services Inc offers the following services: Appliance repair.