495 HVAC

June 13 was forecast to be a 90+ degree day. Around 10:00 I noticed that my air conditioning was blowing room temperature air. I turned the system off and back on hoping for a quick fix. No luck. When the condenser came on, there was a clicking sound and then it shut back off. Not good. Go figure that this was occurring on one of the first 90+ degree days of the summer. Around 11:00 I sent an on-line message to two Carrier certified dealers requesting an appointment. 495 HVAC called within 10 minutes. We set an appointment for a tech to arrive between 1:00 - 2:00 the same day! The tech arrived a few minutes after 1:00 and quickly diagnosed that a capacitor needed to be replaced. He had the correct model in his truck. By 1:30 my system was up and running. Crisis averted! Thank you 495 HVAC for the quick response! Your tech arrived within two hours of our initial contact and repaired my system in 30 minutes. I highly recommend 495 HVAC!

Better than I expected. The 495 HVAC Company installed a new Carrier Infinity 4 ton central air, 5 ton coil and 11,000 btu furnace system with a matching Wi-Fi Infinity System Control in early October. I am very satisfied for their professional work, their reasonable price (they are the lowest among four proposals from four different local companies) and their afterward service. I now have an excellent heating and cooling system that my family enjoyed it very much. I highly recommend the 495 HVAC Company. Mr. Lupe Hernandez provided me a key suggestion of relocating the furnace/coil to right under the main supply duct to increase the air flow, It involve lot of extra work, but it has dramatically improved the temperature different between the main floor and upstairs bedrooms. Now I have a comfortable home with much warmer upstairs rooms in winter and cooler upstairs room in summer. The temperature difference now is less than 3 degree. Lupe actually came to my house three times before installation to make sure that I understand every details. Lupe and his crew Roberto, Rafael and Raul are professionals and hard workers. They did such a good job that the attached pictures taken before and after installation probably are the best testimony. By the way, I have never met them before. But I am very lucky that I find them.

Very well. Installers showed up on time and the work was completed within the estimated time frame. The new system is running well but it takes some time before one can say definitively that everything is working correctly.

Great! I wish every service provider did it half as well as 495 HVAC. These are the "pros from Dover" so to speak. What a breath of fresh air to work with real experts who care about their work and customers.

Lupe came and did a thorough check up of our system and made sure everything was installed correctly before recharging the refrigerant. He was very knowledgeable and courteous. I wouldn't hesitate to recommend 495 HVAC or to use them again myself!

unknown

We just used them to do an inspection. you know we requested to do an inspection for, so we were asked to have the furnace and h back inspected to make sure it was working properly and I thought we had communicated that clearly and we requested that was done but it seems like that maybe were trying to have us do even more than we needed to and their inspection like yeah everything is working properly but we recommend that you need to have all this work done which would equal to a thousand dollars and that's not what we were asked to do I mean this is an older system and it's not worth having that kind of work done I am like in reality it's going to die in the next year, you don't want to change it out prematurely and given the age of the unit it's not worth having that kind of work done so they kind of put us in vine like the buyers are like well you need to do all these things and we are like no because it's old you know we established the fact that it's old. I mean the guy that came out to do the work was great he was very professional he showed up on time he did the job right it's just the matter of clear communication in terms of like you know yo would have to keep your eyes on them unfortunately like many of other vendors out there they were just trying to get more money than you necessarily need to pay for some work.

They are very good! Good customer service and I would recommend to anyone.

We woke up to realize our A/C was broken. Several places were unable to to service until the following day so we tried 495 HVAC as it had good ratings on Angie's list. We were not disappointed. We called at 7:30 AM and by 8:30 AM we had someone at the house working on the problem. Everyone we talked with was extremely friendly, the technician was great and by 9:30 AM we had A/C and insight on some low cost maintenance work we might want to consider to prevent the problem in the future. The price was in line with other quotes, the service was prompt, and the solution was effective. I would definitely turn to them again!

unknown

.

My AC went out during the hottest week and holiday. From my initial call the service was great. The staff scheduled an appt right away. They were punctual and professional. I explained I have two kids and it was really hot. They came out earlier then scheduled. My techs were Lupe and JC. They explained what was wrong, went over some of my options. They answered all my questions. I appreciated that they came out replaced the system right away and took my concerns in consideration. I would definitely recommend them to family and friends.

They have a good reputation and supplied us with an estimate that was lower than the others.  They worked in pouring rain to get the work completed.  They also replaced two shrubs disrupted with the installation of the AC units.  We find them to be nice, reliable and thorough. They're very hands-on and offer personal service.

Air conditioning wasn't working well, so called them for a service. Had an appointment within 36hours of initial contact. I had an old HVAC unit and the condenser wasn't functioning. The technician provided multiple options, including associated cost and pros/cons of each option. They were very professional, knowledgeable, and had the work done within estimated timeframe. The new unit works beautifully and the company has been responsive to follow up questions regarding function and usability.

The installation went very well. We had a snow storm come in the night before the install and Lupe contacted me with sufficient time stating that he wanted to reschedule and wanted to see what dates would work best for me. We rescheduled the service and Lupe set good expectations that they would only be able to setup the heather and air handler unit the first day due to the snow that was outside.

After coming home from work I found that the unit was installed and the work was proceeding well. My wife also confirmed that they day had gone well and that they were very polite as she worked from home.

Lupe informed me on my arrival that the duct that was ordered did not come in the right size, which might sound like a problem or headache, but he had a temporary solution so as not to affect my life. Which was awesome. He modified the old duct work so that we would have heat until the next day when the duct came in. Also, the "Nest" thermostat was not acting correctly. Again, sounds like a headache, but Lupe had a solution he wired up the old thermostat and said he would get a brand new Nest to ensure this one was not defective. Furthermore, he was going to contact tech support to ensure that there were no other problems with the thermostat moving forward.

Two days later as scheduled, Lupe and his 495 HVAC team where on site. I don't use the term team loosely either. I was impressed by him using 3-4 technicians throughout the entire project so things went well and nothing felt rushed. This time I returned from work after leaving them alone in my home, something that I had no fear doing and would do again with the 495 HVAC team.

The A/C was in, they had put in a new pad with level and gravel. They replaced the copper line to the unit because it was not the appropriate size. Lupe informed me that there would be no additional cost for this. Additionally, to ensure proper compliance with building codes Lupe and his team were able to fish a line through the ceiling in my basement with out putting any holes in the ceiling When they told me there plan for doing this the first day, I was skeptical, but was later very impressed at there technique of using a plastic conduit pipe. Furthermore, for the humidifier they didn't use a cheap saddle valve, which always leak. They installed a brand new ball valve to ensure no issues moving forward.

So if you aren't impressed with them by now, there is more. They got the new duct that was needed to ensure the most efficient flow of air and used duct seal on all the accessible duct areas to ensure maximum flow and efficiency.

Now lets talk about the piping for the unit. They took the extra time to setup the piping to ensure the maximum amount of space in my cramped laundry room.

Lastly, they are going to contact me in the summer to just do a last double check on the A/C unit before starting it up in the summer, just to ensure everything is working well.

****Bottom line- you want a competent, friendly and competitively priced contractor you need to hire 495 HVAC and ask for Lupe!***

JC and his team were very honest, courteous and professional. They gave us a very good all-in price pretty much beating rest of the quotes we got. A 2-man team got the new heat pump system up and running in half a day with minimal followup dry-wall repair. They even threw in a free thermostat as ours was pretty old! Overall a very satisfied customer and would recommend using their services to all our friends.

Arrived on time, the vendor was very careful not to disturb recent sheet rock and painting work -- the pricing was extremely competitive by a wide margin. I would use them again with a question.

Let me just get the good part up front - 495 HVAC is a terrific company. You cannot do wrong by asking them for an estimate and then, letting them do the work. They are knowledgeable and professional and really do keep the customer?s best interests in mind when working to solve a problem.
My problem was a non-functioning heat pump, one that was at least 15 years old.  I first sent them an email requesting their help in evaluating a replacement system I was interested in purchasing and to see if they could do the installation.  After some meaningful discussions, I asked 495 HVAC to come to the house to assess my system and come up with the best solution to my problem ? replacing an old, inefficient system with something a bit more modern and energy efficient.  Lupe came by and spent a long time looking at the current system and talking to me in detail to ensure he understood all of my needs and concerns.  I never felt rushed, nor did I feel he was ?driving? me to just one particular system.  After only one day, I received an email from JC who gave me several options to my problem.  He didn?t force me into a corner, but gave me some choices between systems and services.  After a few more questions, I chose the 16 SEER Carrier Infinity system.  It was a bit more costly than the system I originally considered purchasing, but the unit matched perfectly with my requirements ? efficient, quiet, 10 year warrantee, etc. 
In just a few days after my deposit, the team came back out to the house to remove my old unit and install the new.  Tarps were laid down over my floors and that turned out to be a good thing ? as the removed the coil from the inside unit, it literally disintegrated into a rusty mess as they hauled it up and out of the house!  They took great effort and care to properly install the new unit. In fact, when they went to install the outside unit, they noticed that the small fence we built around the condenser to ?hide? it.  It turns out that fence would make the install too difficult for them as carrying the units over the fence would be
impossible.  So, they carefully disassembled part of the fence, removed the old unit, installed the new and then rebuild the fence without so much as a single board looking misplaced!  Oh, and the cost of that extra carpentry was not added on as an unexpected labor cost.
After only a day, the unit was installed.  The system runs perfectly.  It is as quiet as promised and it is evenly cool evenly throughout my home, something that I could not say with my previous unit.  They also installed the new thermostat that lets me control the unit via my iPhone no matter where I am in the country via WiFi.  I am very pleased with both the system Carrier unit and the profession manner in which 495 HVAC handled this system installation.  I would definitely recommend them to friends and family. 
When you need help with your heating and air conditioning system, I recommend you include 495 HVAC on your short list of vendors you invite in for a quote for installation and/or service. I am sure you won?t be disappointed!

I got three estimates for a new heating and A/C system for my home.  Each estimate came in within 25% of each other in terms of cost.  I went with 495 HVAC, because they had the most knowledgeable estimator, who also came and led the work with a three person team.  I asked them to move the outside unit around the corner of the house, and they made all the changes in the electrical and plumbing to accommodate that.   The system has been running great for a few weeks, and they just came back for a free service checkup.  They noticed that the water drain pipe they had installed was draining a little slow, so they took the initiative to change the slope angle and reinstall it for free so that it flows better.  
I had a great experience with the 495 HVAC crew and would highly recommend them.   They are very aware of the "Angie's List effect" and work hard to make sure that their customers are taken care of.

Fantastic experience.  JC and Lupe arrived at 8am as promised and worked steadily through until 4pm.  They were very professional about putting down heavy duty clothes everywhere they were going to walk.  I worked from home that day but expected the work to be very loud and distracting but it was the oppositie.  Our house is old and prior work was sloppy.  They replaced everything old and took the extra steps to add insulation to patch old holes.  The final job looks exceptional a very clean job.  The new furnace is working perfectly and they plan to come back in a couple months to check on the AC once the weather warms up.

495 HVAC gave the best price with good brand (Carrier). My basement is messy. They cleaned up my basement before and after installation. The job was done fantastically, very professional. We couldn't have been more pleased.

I was searching for HVAC compnay that could provide prompt service and understand my request. JC understood my needs, worked with me, and was able to replace my furnace in shorter wait time than other companies said they could or would. 495 HVAC came out during the snow in the morning and was able to have me back in my home, with heat by the end of the day. I am most appreciative.

I have two homes and had the maintenance service for both homes with another company prior to these guys.  I was referred to this company and they are great.  They are very honest, they have good rates but most importantly they do a good job.  They followed up to make sure that everything was working and that there were no issues after their service.  With the issue we had with the fan, they really took their time to find out the issue and fixed it.  The staff is very professional. I will not switch to another company again.