Cook's Top Notch Lawn Service

Easy to work with. Fair prices. Prompt, efficient, friendly work done right. Very well-informed and made excellent recommendations as to what needed to be replaced. Accommodated my unorganized, confusing repair project without complaints.

Ken Cook replaced our sprinkler timer with the latest model. He figured out the poor programing instructions that came with it. He was punctual and when another job caused him he was careful to call and tell us the delayed time for our installation. Ken is a very pleasant person to deal with.

Had sprinklers that worked from the box, but not main timer. He took the time to trace the problem. Explained cost prior to doing work, and fixed.Took almost six hours, but he explained everything and I watched them work. My lawn has almost recovered. Reasonable for amount of work.

Prompt

Came when he said he would. Knew what he was doing, and had the new parts he would need on his truck. Gave me a bid, it was very reasonable for the amount of time and work he had to do to dig up and replace the sprinkler valve.

Honest

The repairs were more involved that expected, so he had to come back two more days and charge more than he originally bid, but he kept us informed as he went along and stuck with the job until it was done.

Two things to consider before making your decision to hire. First, get your free bid in writing, we were charged $450 over the original bid. Second, make sure BOTH parties agree the job is complete before paying, we still don't have a working sprinkler system. Tried for months to make contact to make arrangements to finish the job, calls and texts are ignored.

Ken was very nice and professional

Good communication. Kept his word.

responded promptly to our needs

Good communication.

Excellent work

got it done sooner that I thought

Excellent customer service and fantastic.

He knew exactly what needed to be done and did it very competently. We needed to have some additional follow-up work done to make our existing system work more efficiently and I am very satisfied with all the work he did for us. I would hire him again.

I called Cook's yesterday, He showed up today at 11:30 am and was finished by 3:00 pm. He did an excellent job.

it took 3 weeks to solve the sprinkler valve box leaking problem and cost me $528. Really disappointed to say the least. Nice man but shouldn't take that long to solve the problem. Keep telling me it was and old system. Ended up putting in mostly a new system and should have done that in the first place.

Ken started up my sprinkler system after almost 1 year of being inactive. He quickly tested valves and identified the sprinkler head problem areas and raised, lowered, moved and added just what I needed. Patient with my lack of knowledge and explained what he was going to do for each zone. He had good suggestions for sod and landscaping and I will hire him to do the next job.

Ken's company cleaned up my yard after a roofer cleaned all the leaves off my roof and made a big mess. They did a good job and I hired them to do other kinds of work to finish my yard. I'm excited because he seems to want to work with you offering good ideas and answers to problems with the yard.

Did good job to fix what was needed.

He was really on top of it and did quality work replacing an old manifold and replacing old pipe and getting the heads fixed correctly. Took the extra effort to install flexible horizontal pipe into the heads rather than going directly into the PVC so that the heads could be set at the correct height. Allowed for progressive work/invoicing to help me buffer the costs over several months. I felt like he worked with me directly to determine what work I wanted to have completed; more of an interactive experience, which might be a little off-putting if you would rather not be involved in the project. I did end up having to adjust some of the heads at the end of the project, but he did all of the hard work and got it to the 95% point. I also opted to purchase, mount, and wire my own timer. Everything is working great though. Very satisfied overall. Ken has a very positive attitude and is very easygoing.

It was great they worked over the weekend to get the job done but they didn't clean up well after. The end product looks OK but I'll have to spend some time cleaning sidewalks and spreading some of the excess dirt.

I installed the sprinkler system myself and am very particular about it. He was very responsive and came on short notice because temperatures were predicted to drop below freezing in just a few days. He was knowledgeable and did good work at a very reasonable price. I highly recommend this company.