BOWCUTTS FLOORING AMERICA

We found the perfect fireplace tile at Bowcutts after looking everywhere. (porcelain tile looking like stacked rock). We decided to buy carpet here because of good reviews. The carpet is soft and beautiful. The installer, Homer, was a nice guy and did a perfect job everywhere. We bought our bathroom vinyl tile also and they have a huge selection and great quality. We were very happy with Bowcutts.

Very responsive and did a good job.  Initially forgot to haul away the old carpet but fixed the issue immediately when we called about it.

Outstanding quality and great one-on-one interactions. I would recommend to my friends and family.

The work was done on time and looks very nice, BUT the provider cut the strip between the new floor and existing floor in the entry one inch too short.  He ordered another strip and promised to replace it right away.  Not a peep.  I waited 8 MONTHS and started calling the company.  After two calls I even sent a picture.  It has been more than 10 MONTHS and the strip has not been replaced.  I have talked with the owner/manager who said it would be taken care of immediately.  I am very disappointed with this company and would not recommend them to anyone.

They did an excellent job and the carpet fit perfectly and we are very happy with it.  And we feel it was a very reasonable price.  There was only one thing that made the experience less than perfect and that was the following.  We had brought in the carpet and a written drawing with specific measurements for cutting.  Time went by we didn't hear from them.  Finally we called to find out if it was finished and then they told us we needed to make a template.  And actually the making of the template was a very good thing to do because we had to make changes to it here and there to make it fit well into the space.  So we were glad they insisted on a template.  But we do think they should have called us right away to tell us that when they determined that they couldn't do it from the drawing.  An extra week or two went by.  But we are very pleased with the job they did.

I had mixed results from there. The work was done in two different segments. They mis-estimated the wood so they sold me a considerable amount of wood more than I needed. Rather than taking it back they made me a deal on the stairwell. They did a very nice job and were very good with some design ideas such as tiling the bathroom and putting wood trim around it. It came out gorgeous. It was the same think in the kitchen where we put granite  in and then put wood around it and it came out gorgeous. They guy who installed the wood floor was named Angel and he did a beautiful job. He put it on an angled cut when I had originally had contracted for a straight cut, but he was right because it looks beautiful. They did a really nice job. It was supposed to take a week but it stretched into about three weeks. Then the same thing happened on the stairwell. I had arranged for time off  and it was very inconvenient with workers in the house and trying to be here and everything else so the timing was very bad. They were supposed to show up for work at eight and they normally showed up between eleven and two in the afternoon and then would work into the night so that was rather inconvenient. On the billing there were too many add-ons. I thought we had a price and then I ended up spending more than I thought was right, but I paid it anyway after the work was done. The work was phenomenal and the floor is absolutely gorgeous. I had a problem with some of the tile in the bathroom and they came and fixed it.

Nate Bowcutt came to give me an estimate.  I picked out my carpet and tile from his store.  Whitney helped me at the store.  She was very helpful and patient while I made my choices.  Whitney also worked some kind of magic to schedule my work very quickly which I then had to postpone because my other help flaked out.  I truly appreciated Whitney's efforts!
When it was finally time to have the work done, there was a glitch in communication between the folks at the store.  Nate got on the phone immediately and worked everything out to my satisfaction.  The work was done over two days, but only a few hours and I'm very pleased with the results.  All workers were polite and professional.

I checked around first, and they were reasonably priced. I didn't realize I was charged for the padding. They lived up to their estimate.