A VINYL FENCE CONNECTION

High quality work

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First bid was a little high, but their ad said they price match and I had a better price from competitor. Sales person Justin matched the price, including the old fence tear out. My selection was based on better Angie's List reviews between Vinyl Fence Connection and the competitor. Justin scheduled the post install date about 10 days out. They called day before and installer showed up on time to do posts. Remainder of fence installed 10 days later (delayed 2 days because of rain). Fence looks great, is sturdy, and meets expectations. A few small tree roots got in the way but were handled with no extra charge.

Installer was contracted by Vinyl Fence Connection, not an employee. His name is Clare Lee (suncrestfencing.com). Had one assistant. Clare was very professional and friendly, worked efficiently, and cleaned up after. Used a portable gas-powered post hole digger that he wheeled in through neighbor's yard. Fit nicely through her gate and left no tracks.

Payment was the typical one half before and remaining half when work was completed.

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UPDATE:  One year later the fence and gates are still beautiful and we are as pleased as we can be every time we look at our new fence.  All the neighbors are pleased also and impressed with the work.  We would have more fence installed by them if we could figure out where to put it.  Thanks guys, for the wonderful job.

They're starting today, they're commitment to the customer stands out to me.

I found this company after an on-line search and called for an estimate. The employee of the fence company arrived promptly to give me an estimate. After he left, I searched for comments concerning this company on line. I found several very negative comments and this led me to sign up on Angie's List. There were only a few comments on Angie's List; therefore, I called Vinyl Fence to ask them about the negative comments. They explained that there was a shortage of vinyl last summer and that several of their customers did not understand the delays in finishing their fences. I decided to go ahead and contract with this company and met their conditions of paying 50% up front for the fence. I was nervous about the payment; however, the company showed up a week later as scheduled and installed the posts. Then, a week later, they finished the job to my complete satisfaction. I have already recommended this company to a friend and would certainly do so again in the future.

The sales person stays involved and the guys that did the installation were excellent.

Overall, it went very well. There a few detail items that I had to stay on top of, but anything I asked them to take a look at again or fix they did with no issues. When it was all said and done we had a good quality product.

I was very impressed with their customer service. I didn't expect that they would deliver the fence to my house and even call around to try and find matching pieces for me. They did a wonderful job on the gate and it fit just right. They aren't cheap, but they provide quality material.

They had to come out twice. The first time I wasn't happy with the completion. They had a skid steer on our lawn on a muddy day. They didn't clean up the mess. The second guy came out and went above and beyond expectations. I am happy with the fence now.