Saela Pest Control- Utah South

I called for flea control. I made it clear to Jeff that I only needed flea control. I signed a contract that I felt was only for flea control. A tech arrived at my house and we did not find fleas, but fruit flies therefore I cancelled my flea control package. The tech (Gary) said, You may as well let me spray in general since I am here anyway. I thought it was a generous idea since he spent half an hour searching for non-existent fleas to let him provide some kind of service. A month later another tech showed up for my regular service. I did not sign up for regular service. It appears that this company is very evasive and gets the client to sign up for services they do not need as a bundled package. I did not know this was happened and was not informed by the tech who showed up at my house. When I called to cancel they told me that since I have a contract they can only give me 50 percent of my funds back. I was also kept on the phone by two different reps for quite a long time (35 mins) while they attempting to tell me how important having their service is, even thought I told them I already have a pest control service. I was upfront with this company and got swindled out of hundreds of dollars. They know they are doing this. DO NOT SIGN their contracts without looking through it carefully. I was fully taken advantage of. As a single mom in COVID times, this is unspeakably out of practice with standard business ethics. Please do not hire. I have left 5 star reviews for almost every company I worked with, but this one was truly horrible!

Very good. If Iâ  m not home they leave a card that They were here. No problems so far. I appreciate when they call firsts.

I appreciate being notified that they are coming for service and also telling us what they did before they leave.

Service techs are always professional and precise with their methods

James and other service people always does an excellent job. They are well-trained and very helpful.

They're always very thorough, professional, prompt and I appreciate that they call me to set up the appointment so if I have any special needs, they can address them. Whenever I've had an issue or see insects return, they come back at no charge between the quarterly visit.

The personnel are very friendly and knowledgeable. I like that they send a reminder email of your upcoming service. They do a thorough and professional service.

Fast, friendly, unobtrusive, as always. They always leave me with a sense of security and satisfaction that my home is protected from pests.

Anny was professional and explained their service thoroughly. She was very knowledgeable and answered all my questions.

We had one recurrence of ant and they came back out to assess and address the problem. They stick by their product and will come back if you need them in between services, no questions asked. I've had a few different servicemen and each one has been professional, thorough and very courteous.

The individual that took care us us was very professional and friendly. A job well done.

Wonderful young man!! Very professional!

Very thorough and professional

I am always notified that the service is coming. Up. James always calls when heâ s on his way. He always asks if Iâ m noticing anything specific to be taken care of. They are efficient and unobtrusive. And the service â worksâ !

Anny has been spraying our house and does a phenomenal job!!!

We have had their service for some time and are very happy how they keep us bug and rodent free.

The Technicians always listen to my concern. They are very courteous. I have not seen any ants since they started coming.

I have two homes and I really enjoy the technicians both are very polite always on time and always listen to any issues that I have the technicians really make the business in my opinion

Chase did an amazing job! He walked me through everything, and really seemed like he knew what he was doing. Iâ m very confident that we wonâ t have any more issues!

My tech does a good job and we have a good relationship. I trust him enough to go into my home when I am not there.

The one who sprayed was excellent. She seemed to enjoy her job and great to interact with. She is the best person to spray our home and property than any we have had in the 3 years we have had them!

Layne is always really friendly. I'm glad he services our town

They let you know when they are coming, the technicians are courteous and professional.

fast response. great customer service.

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