Custom Rock Creations, LLC

"Thank you, Kathy, I really appreciate the kind words. I am so glad that we were the ones that you chose to help you with your yard. Yes, I agree that everything turned out as good or better than anticipated. It is such a nice accomplishment when 2 parties can work together and make it all work as planned, as we did at your place. I know your husband would have been proud of the way it turned out. Doug."

"Thank you, Gerald. I really appreciate working for people that know we do try and do our very best when it comes to helping them improve something involved with their yard. The fence along with your back property line really did give you the privacy that you have been missing for a long time. I agree that it really made a big improvement. I am so happy that you are happy. This is a goal for which we try to strive each and every time. Thank you again for the kind words. Douglas J. Holt."

"Thank You, Rolf, Those were kind words. Once again it is always a pleasure to work for good people. People like yourself that really and truly know that we try hard to do things the right way the 1st time. Our goal is to treat every aspect of people property and situations as if they are our own. That way it seems as if everything gets done correctly with what we have to work with. Our goal is to make people happy. I am so glad you are happy with your new Water Feature, I think it turned out Beautiful. Douglas J. Holt and Crew."

"Thank You Terry, As I told you while we were there working, I always pretend I am working at my own place and in my own situations. That way I usually always make the right decisions when a situation arises. Your fence ended up being a pretty simple job except for running into the buried lines that the city had installed along the front of your property line. By installing it back a few inches further everything went pretty smooth from there. I also agree, I think it all turned out pretty good. I am so glad you are happy with the project. This is my ultimate goal.. Douglas J. Holt and Crew .........."

"Thank you, Mary Ann. I really enjoy working for good people. I enjoy doing the best that I can, and I really try to make everybody happy. It is always my goal to work as if I was always working on my own place. I really think the fence turned out very good as well. Douglas J. Holt and Crew."

"Thank You Louise, for the Review! It is always a pleasure to work for good people. I really enjoy putting my all into peoples yards and making people happy is a personal goal of mine. I think your yard turned out really nice. Let us know if we can ever be of any more help. Douglas J. Holt and Crew ............"

"Thank you for the review Monica, I am glad it was quite a simple fix. To bad we had to tear the entire water feature apart to get to the beginning of the problem to fix it. I wish contractors would realize the small situations in the construction process, as it would save problems like this from the beginning. Hope you can enjoy this water feature for many more years to come. Doug."

"Bill and Vicki, I want to "Thank You" as well. It is always a pleasure to work for people as yourselves. People that really appreciate it when we try hard and work as if we were working on a project of our own. I hope you will enjoy the addition to your yard for many years to come. Doug and the Crew ..........."

"Thank You, Alex for the very kind words. It is always a pleasure to work for good people and I always try and do good work and my goal is to make people happy! Doug ......."

"George, I am so sorry that I fell short in all expectations, enough for you not to give me a 5-star rating. I know the quality of my work is much better than 80%. I would go up against and compare to anyone. I must have been within reason as to being low enough on the price to justify me getting the job. I know I communicated with you frequently, though there is always situations beyond my control. For example, manufacturer not supplying enough block to everyone fast enough, weather, etc. I explained things that you did not understand, as to why we did what we did, and I know in the long run you will appreciate me for the way that things turned out. You actually commented on how your neighbors have stopped by and said what a beautiful wall you have. All in all, I appreciate the work you gave me, though it really hit me hard as to why the rating wasn't better than it was. I don't always expect a 5.0* rating, but I strive for that daily. I really try very hard to do the very best work that I can possibly do, and I strive to make people happy in all aspects. I know I am not perfect, but if I were to do the math, I would have given myself at least or better than, 95% on quality, 100% on price, and 95% on customer service, which equals 96.67% value for the money, or a 4.83* rating. If there is anything I can do to make this better, or to do better in the future, by all means please tell me. I would love to try. Douglas J. Holt."

"Thank You Lynda,It is always a pleasure to work for someone that appreciates you. I am glad that we were finally able to get to you and help you begin the process of making your home and yard a little more enjoyable. I feel good about the accomplishment that we were able to do in such a short time. I look forward to starting the next phase this coming spring. Thank You once again for the review. Doug."

"Thank you, Royal, for the rating. I appreciate having the opportunity to help you with your Cinder Block Wall. Let me know if there is anything else I might be able to help you with. I will try hard to make the next experience a solid 5.0 rating."

"Thank You Kurt, It was a pleasure to help you with your chain link fence. I was glad we could get the job worked into our schedule. It is nice to work for Customers such as yourselves. Let me know if there is anything else I might be able to ever help you with. Doug ............."

"Thank You Irene, It was a pleasure to help you. I really appreciate you giving me your trust, as you were many miles away and we have never even met. I appreciate your words as this might help develop some trust with future clients. Thank you again and I look forward to helping you in the future. Doug ..........."