Crazy Bob's

Crazy Bob Tech began installation, after one day the tech called and said he needed to install missing wires to 2 pin switches for $150 more. This was agreed. I picked up the RV after 3 1/2 days. The Alarm system did not work properly. The alarm arm/disarm did not sequence with the lock/unlock. This meant that when you disarmed the alarm the doors did not unlock. 
     I complained and we had a back and forth discussion before tech agreed to fix the problem. In the meantime I found out that the tech did not install any new wiring, but apparently found the missing wires. He lied to me about removing a center console which had damage. The Alarm system he installed does not list Crazy Bobs as an authorized Dealer even though he charged me authorized dealer retail prices. Also when I asked for the Warrany, the tech gave me his business card and told me any problems, just bring the RV in and he would take care of it. 
    I began to feel conned. At this point I lost all confidence in the business and felt that with the repeated lies that they could not be trusted to stand by their word. During a face to face meeting on Oct. 8, 2013 with the supervisor, I made it clear that the whole alarm  installation was unacceptable and expressed my opinion that I didn't believe that they could fix the problem. It was agreed to refund my money and remove the alarm. This removal was quick and partial. I was happy that they refunded my money and I only lost about 3 weeks time and 3 round trips of 80 miles. I believe that this establishment relies on customer ignorance and would not recommend them.