Restoremasters Water Damage & Fire Restoration

There is only one word i can think of when asked about Mike Shurtliff of Restormasters is gluttonous. All I want to do is warn you about this man. And if you request a refund for work that hasn't been done he won't do it. He doesn't take responsibility for his company. He talks to you with absolute respect and seems confident but it is absolutely 100% a fake front. Do not fall for it. All he wants is money. I had a fire in my house shortly after losing my sister and all of her personal items were lost in this fire. Moving into the sixth month of cutting corners and not really moving forward i checked with my insurance company to go over the list of repairs and replacements and noticed he was being paid for items he refused to replace with equivalent or close to, or wasn't even in my home to begin with... I cried to this man to refund us the amount and no longer wanted to work with him so we could just move on and get our home fixed, he got more and more Condescending and Arrogant . After all that was said and done he is still refusing to refund us any of our money. And honestly it is my fault that we had paid him most of the money upfront but we honestly thought he was an upstanding honest man. Please don't be fooled. Do not hire this company.