Precision Pools & Spas

Still waiting for someone to return our call. (801) 554-5299 or (801) 550-1866 Need hot tub repair!!

The woman in the office that I made the appointment with was very professional and friendly. She quickly made an appointment for the following day. The technician Paul was right on time and called to confirm he was coming. He was very knowledgeable and educated us on our hot tub. He was very friendly with my family. We had our old hot tub up and running very quickly and professionally. The service was a good value and less than we expected to pay. Paul’s service was amazing and we would definitely use Precision pools again. I feel like he was honest and thorough and didn’t try to fix things or sell us things we didn’t need.

Excellent. All is in working order!

He didn't return our call to give us a bid.

It was a complicated fix, since I tried to start up my hot tub in mid December, and I did it all wrong...froze some pipes and valves. They came out quickly Christmas week and did the repairs needed to prevent further damage, then fixed it completely soon thereafter (needed to order parts). Their office staff and the repair tech were excellent! We would use them again.

Good - showed up on time and not too expensive

Did a great job opening the pool and cleaning it.

Doug came out, gave me a bid for the work and we scheduled for couple weeks later. I had to drain the pool down 36" before work started and that took about 40 hours total. Two workers arrived morning of day scheduled, and took down the slide and jack hammered the concrete down 36" around the current 32 year old skimmer. (I had leak detection come out first and he felt a crack and tested with dye at he bottom of the skimmer). Next day two different workers came and cut the Slide Water valve over by the pump, capped them, and poured new concrete around new skimmer. They had suggested we cap that in case someone who buys my home later may want to reinstall a slide or water toy. Third day I could start filling back up, and two came and refinished the top of the concrete deck where slide posts and water supply had been. I am very satisfied as my pool was built in 1983 and the plumbing under the deck itself is not viewable. My pool is working good now, my suction for my vacuum is twice what it was so obviously the tiny 3" long crack they fixed (I saw the piece) was responsible for slow loss of water level and also had slowed the vacuum. Very reasonable and accommodating, and I have scheduled them to close my pool this year. Highly recommend Doug AND his employees.

They arrived on time, which I really appreciate. The pool was opened without any problems and they replaced a broken part. They also did a good job with the initial cleaning.

He showed up on time, called me as he was on his way, and did a great job. Very friendly, answered questions I had about pools in general.