About us
At PC Laptops, every desktop and laptop computer is proudly hand-built for you in the USA. When you call PC Laptops we will take the time to find out what you need and prescribe the best solution for you so that you will not get some pre-built box of cheap, low quality junk that most companies offer. You will have the security knowing that you just acquired the best computer on the planet! We have found that offering real human beings to speak with builds a lifetime bond with our customers. We will help you find out exactly what you need and take care of you just as good as we would our own family and friends. Call us right now at 1-877-596-SAVE(7283) or visit any one of our and speak to an actual human being, not in chumbawumba but, right here in the USA!! Remember at PC Laptops we love you! This exclusive PC Laptops Desktop Computer lifetime warranty is the best warranty on the planet! It covers all your service and parts. That means if your hard drive dies 10 years from now it’s covered! Your processor, ram, DVD drive, motherboard, power supply!!, It’s covered forever! Only at PC Laptops!!! Now that’s peace of mind! How can we offer a LIFETIME parts and labor warranty on our desktop computers? Because we build the best computers on the planet and we’re so confident in the quality of our desktops we cover them forever!!! So get into PC Laptops right now because there’s nowhere else to go!
Services we offer
Laptops & Desktops. Buiding & Repair
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 25% | ||
| 0% | ||
| 25% | ||
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| 50% |
Filter reviews by service
Left computer on a Saturday evening for free diagnostic. Supposed to get a call on Monday, but no call.
We called on Wednesay, they didn't know anything, said they'd call back. We noticed then that they had the wrong phone number for us on the service order. We called right back and left the correct number. Still no call back.
We called several more times that week and went there in person on Saturday (one week later). In person, they told us that they needed to find a part and that the repair would be about 100.00 and that they would call. Nobody called. We called several more times, each time they told us the same thing - still looking for a part. On a Monday (two weeks and two days later) we get somebody at another location by accident, she takes a message and we finally get a call back, but they tell us the same thing.
On Friday, nearly three weeks after we dropped it off, we call again and they say that now it needs more parts, now it will be $250.00 AND a new hard drive for $200.00 dollars more. At that point, we say never mind. We get to the store, it takes forever to pick up the computer. Nobody in the store knows anything, they promise to call. We check and they STILL have the wrong number for us in their computer. We give them the correct number but of course we know they will never call. Meanwhile, now the computer does not work at all. The "free" diagnostic cost us three weeks of time AND our computer. Yay.
I do not know what racket these people are running but I surely would never take anything there again. Completely ridiculous experience.
As a follow up, we ended up getting the computer repaired by a friend. He found the fanfor $30.00 and charged us $20.00 for the 10 minutes it took him to do the work. Ordering the part took about 4 days. Our friend also corrected the setting that had been altered by PC Laptops to make it look like our hard drive was bad. PC Laptops is a scam.
Licensing
State Contractor License Requirements
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