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CertaPro Painters® of West Salt Lake City, Ut
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Drywall - Install,
About us
Residential and Commercial interior and exterior repainting. We specialize in customer service and strive for 5 out of 5 ratings on every job. We offer FREE in home estimates and several payment options.
Business highlights
13 years of experience
Services we offer
Interior & Exterior Painting. Light Carpentry.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.530 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 13% | ||
| 0% | ||
| 7% | ||
| 3% |
Showing 1-25 of 30 reviews
Cory K.
May 2018
Received estimate for work to be performed, and price was acceptable. Painters were punctual and hard-working but did not communicate very well. Decided to paint extra layers throughout the house and charge me without even getting permission. At the completion of the job items were lost and fixtures were not reinstalled. Per their instructions, I placed my valuables in a separate room and instructed the painters not to go in there. Unfortunately, they ignored my instructions and begin moving items into that room instead. Might not sound like a big deal, but when you were blind it’s not acceptable to have items moved without your permission. I specifically instructed them to let me know if anything needed to be moved, but they refused to listen. In the middle of winter, painters would leave doors open when coming in and out of the house. Entire experience was frustrating and not worth the money. Would not recommend.
Lora K.
Jun 2017
We just finished a kitchen remodel and our contractor hired CertaPro painters for our job. While I can't comment on the price since we did not pay them directly, I can definitely comment on the quality of their work. The attention to detail was excellent and the transition from the ceiling to wall is flawless. They were on time, professional and got the job done quickly. Enio (the site supervisor) was great to communicate with and he made sure that we were happy with their work. I would not hesitate to recommend or hire them in the future.
Ronald H.
Apr 2017
CertaPro was the only one of three companies I contacted that responded to me. They got out to do an estimate just a day or so after the request and gave a detailed breakdown of cost and the processes along with some options. The estimator was professional in appearance and behavior and very easy to talk to which helped us ask the tough questions and get great discussion and feedback.. As a 30 year aviation maintenance professional myself I expect to talk to professionals when hiring work and this gentleman did not disappoint, he knew the processes cold. . They scheduled us in just a week later and the work was completed by two very motivated personnel who took the time to explain every step of what they were doing to my spouse who was left in charge of this project. The results were fantastic, I was blown away by how well the old rusted handrails came out and the house paint matched perfectly to the older paint. I don't know about price comparisons but for what I received for what I spent I am very satisfied.
Stephanie S.
Nov 2016
The experience was excellent. They were really professional and they went above and beyond because we had this area that needed to be sanded and he sanded it down so everything looks great.
Response from CertaPro Painters® of West Salt Lake City, Ut
"[Member Name Removed], Thank you so much for the kind review. We truly appreciate the work and look forward to working with you again in the future."
Tiffany H.
Nov 2016
I had met them at the home show so I had no idea what to expect. They showed up right on time for the first estimate. Which was great! I had the same painter, Jose Ruiz. He was fantastic!! He paid attention to details and always did his best without it feeling rushed. He always made sure to clean up the area for the day and was very considerate of my daughter and dog. I greatly appreciated this since we had to live in the home while the projects could be completed. My next project I will only use them! They went above and beyond! They also had an amazing color specialist come out to my home with paint samples to help me pick out the best color choices. This was included with my project. She was very knowledgeable. It help take the stress out of color choice. Everyone on the team was amazing. Highly recommend them!!
Rachael W.
Sep 2016
He did a great job. Certapro provided a reasonable bid for the work to be done, scheduled in a timely manner. The work was started and completed on schedule. The painter was courteous and diligent.
Robin G.
Aug 2016
This was the worse experience ever. Had several contractors involved in this remodel and by far this company was horrible. I recommended texturing since plaster is difficult to cover in old homes. I was talked out of the ceilings but should have not listened to them. Their repair job for cracks took four trips to get it right. Ceiling bubbled and was told it was a leak which it was not after getting a roof guy out there. Then admitted it was not primed properly. Clean up was a joke. Used my garbage cans indoor type stacked with their garbage left, paint all over the sink and cabinets. Took the lead painter to come out and spend a few hours cleaning up. Paint all over the hardwood floors. Granted we were refinishing the hardwood but respect and professionalism was lacking. Would never ever call this company again. Cheaper is not always better. Note those photos included were taken when I was told the job was complete. Also used my buckets to put paint in that were brand new and then left dirty too. The garbage left inside was so heavy I couldn't lift the can to dump it.
Lisa B.
Aug 2016
Outstanding experience from start to finish. Company responded to all text and phone calls immediately. They were able to get me on the schedule quickly, as I was in from out of town trying to sell my parents house. An unusual situation and a stressful time for me, they turned it into a worry-free situation with great results. John and Kama performed the painting and were professional, courteous, clean and FAST! They painted much more than I expected them to accomplish in the 16 hours and did a beautiful job! I feel like I definitely got my money's worth. Highly recommend! (On a side note...I had started booking with a DIFFERENT company," 5 STAR Painting", however they dragged me along for 4 days with "we may be able to get you on the schedule in the next couple of days". After 4 days with still no set service date, I went with CertaPro who were more expensive, but worth every penny!)
John A.
Mar 2016
It was not what they advertised. They had to come in and do a lot of touch up and there is still touch up that needs to be done. I didn't like their method of painting. They also didn't clean up as well as they should have.
Natalie H.
Jan 2016
unknown
Steven W.
Jan 2016
The four workers showed up both days on time. There was little talk, they all had a job and started right on that job. They finished most of the rooms the first day and they started cleaning up to go home. My wife told them that she really didn't like the color that she picked out for the kitchen, and that they had just finished painting, and asked if anything could be done to change the color now that it's done? We were called by the owner of the company who told us to pick a new color out and he would have a color coordinator come over to make sure the new color is what we want. That all happened and the next day the kitchen was repainted. We were more happy than we ever believed we would be. They were finished after the second day and they walked around with us to check everything. There were 3 places that needed a spot of paint and that was it. They put 2 coats of paint, except the 4 coats on the kitchen, on all the walls and it looks great.
Response from CertaPro Painters® of West Salt Lake City, Ut
"Thank you so much for the kind review. We truly appreciate you business."
Liz W.
Nov 2015
unknown
Audrey G.
Aug 2015
They were here as promised, did a great job, cleaned up, left me the balance of paint should I want to do any minor items of my own.
Terry C.
Jul 2015
.
Response from CertaPro Painters® of West Salt Lake City, Ut
"Thank you so much for the review, all reviews are truly appreciated. On the two painters for a day, we try to analyze what you want done prior to starting the project. In some cases, such as yours, when we are painting ceilings and walls different colors we can produce more with one painter for two days because we can allow the ceilings to dry overnight allowing us to mask the ceiling before painting the walls. I believe we reviewed this prior to scheduling the work but in any case we will work harder to be sure clients understand this better in the future. Thanks again. Doug"
Toni J.
Apr 2015
Bradley was able to come the Friday afternoon we closed on our new house to give us a bid and even helped pick our paint color. He was able to get us on the schedule the following Monday, which was a miracle given the time crunch we were under! The painters, Francisco and Noel, arrived bright and early Monday morning and had the UGLY mirrored walls down in no time! Bradley, and the owner Doug, were not far behind them with the paint. Francisco and Noel worked very hard breaking up the mirrors and disposing of them, patching and repairing all of the walls and then, yes, painting them! They arrived on time every morning and were very meticulous about their work, they were perfectionists!
We made a number of changes and I'm sure every time his phone rang Bradley probably cringed when he saw my number, but he was VERY professional and kind and was SO easy to deal with! We loved working with him and are so happy with our house and plan on calling him and getting Francisco and Noel back to do other areas of our house! We could not be happier with our experience! Thank you!
We made a number of changes and I'm sure every time his phone rang Bradley probably cringed when he saw my number, but he was VERY professional and kind and was SO easy to deal with! We loved working with him and are so happy with our house and plan on calling him and getting Francisco and Noel back to do other areas of our house! We could not be happier with our experience! Thank you!
Response from CertaPro Painters® of West Salt Lake City, Ut
"Thank you so much for the kind review. I am happy we could work you quickly into our schedule and glad you were thrilled with the work my guys did on your basement and living room. We are always happy to take calls and make changes. After all, it is your home and paint job, we want it done how you would like it even if it means last minute changes. Thank you for the opportunity to work with you and look forward to working together again in the future."
Dale S.
Apr 2015
unknown
Response from CertaPro Painters® of West Salt Lake City, Ut
"Thank you so much for the kind review. We are glad you were happy with our assistance in colors and the work we did. Please give us a call us should you have any future work. We truly appreciate it."
Doug I.
Dec 2014
Crew and crew leader. Maria were very good responded to our requests very well. Cleaned up every night and did a neat job. Corrected every problem found. We would definitely use them again
Dick S.
Jul 2014
unknown
M H.
Apr 2014
They were good. I told them if anybody in the area was looking for painting that they could come and look at my house. And somebody did call me about that. I recommended them to a neighbor. It was good.
Response from CertaPro Painters® of West Salt Lake City, Ut
"Thank you so much for your review and thank you for the referrals. We truly appreciate your business."
Cynthia O.
Feb 2014
I found them to be very reasonable, really efficient and timely. Their service has worked out well for me. I liked that they were really prompt and they worked long hours. They did the job well and they asked for my opinion all the time to make sure that everything was suitable and that I liked it. They were great. Their pricing was great and really fair. I am really pleased with the quality of their work even at this point. They told me to call them if I would have any problems but so far I have not had any. Their responsiveness was really good and their punctuality was perfect.
Lorrie H.
Aug 2013
The whole process went very smooth. Doug was very friendly and professional to work with. The painting crew was really friendly and went above and beyond what was needed. They all made the whole thing terrific. The paint job looks excellent.
Kathy K.
Apr 2013
See above.
Carli K.
Dec 2012
It went well. They showed up, got started, it took them about 3 hours. What would have taken me 2 days. They cleaned up everything and were very professional and quick.
Scott D.
Nov 2012
Provider was on time and performed quickly and proficiently. Will use again.
M H.
Oct 2012
Very well. Some delay in timing but good communication helped.
Licensing
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FAQ
CertaPro Painters® of West Salt Lake City, Ut is currently rated 4.5 overall out of 5.
CertaPro Painters® of West Salt Lake City, Ut accepts the following forms of payment: CreditCard
Yes, CertaPro Painters® of West Salt Lake City, Ut offers free project estimates.
No, CertaPro Painters® of West Salt Lake City, Ut does not offer eco-friendly accreditations.
No, CertaPro Painters® of West Salt Lake City, Ut does not offer a senior discount.
No, CertaPro Painters® of West Salt Lake City, Ut does not offer emergency services.
No, CertaPro Painters® of West Salt Lake City, Ut does not offer warranties.