Price's Guaranteed Doors

They installed 2 new garage doors for us. I don't rate on how nice contractors are. I evaluate performance based on Quality, Value, Execution. and Communication. Price is topnotch on all four counts. And as an added bonus... they are also really nice guys!

unknown

unknown

Did a great job.  On time and efficient.  Door works better than ever.

Quick, efficient, and easy.

Great buy and service! The garage door was so noisy but now it has been serviced, we can hardly hear it. Nice! Really impressed and will call again.

The sales rep (Chelsea) was friendly, helpful, and responsive. She was
very patient with my decision process. Unlike other companies that sell
entry doors, Price's provided a wide range of options for door styles
and doorglass, and all of this at a price far below other companies. It
was for those reasons that I chose to purchase my door from Price's. I
understood at the time that I was choosing price and options over
quality, but I still wouldn't hesitate to recommend them for a good
option that falls somewhere between buying a door at a hardware store
and customizing a door from a high-end company.
The installer reeked of cigarette smoke but he was very friendly and personable.  I made the mistake of not inspecting the work before the installer left. After he left, I discovered that there was some minor damage to one of the screw holes on the newly installed door frame. I'm not terribly picky about these sorts of things, but it was a brand-new door and the damage was readily apparent to anyone standing outside the front door. I called and mentioned it to the person in charge of entry doors (Craig) and he was quite annoyed with my call. He lectured me for not asking the installer to fix it before he left, and grudgingly agreed to have someone come out and fix it "in a week or two." It became apparent to me that this was one of those situations that would require me to follow up (nag) every few days if I wanted it fixed. I ultimately decided it would just be easier to pay the painter to fix it.
The painter they referred me to (an independent contractor; not an employee) came out for an estimate but never followed up. Tried to call back but number disconnected. Had to find my own painter.
Overall I would still recommend because of price and the variety of options available, but it's definitely not 5-star service. The person answering the phones sounds annoyed every time she answers the phone, and Craig was borderline rude during my 3-4 conversations with him. The sales rep and installer were both friendly and helpful. Other than the minimal damage to the door frame, I am happy with the installation and have had no problems.

Great!

They did a great job. They were on time and the price was good.

Like all garage door companies, they  have lots of options depending on what you want.   I dealt with Steve Price.  He was a rockstar in terms of keeping the upfront discussions simple (He understood what I wanted and presented the options, and all associated prices).  When it came time to install, they came when they said (I wasn't even home) and installed the two  doors.
They did have some issues but they were very responsive in making it right.  On one of the doors (for some reason) the cable was jumping a spool and they came out and fixed it right away.  The next time I talked to Steve, he said they wanted to replace BOTH the spools so it wouldn't happen again.  No extra charges.  
And again, they came when they promised, something that almost every other contractor failed miserably at.
Update:  We have had a repetitive  problem with one of the two doors.  Early on, they were very responsive, but the last time they have actually been quite poor (not sure if they've had personnel changes or what it is).  Either way, I  was left with an useable door for a whole week, and lost a half a dayfrom work when they said they would come but never called when something else came up (they apologized after I called).
So sadly, they have gone downhill in my eyes (but only back to the default level of most contractors).

This was the second time I used them. The installer was Scott and he was real good. I was having a problem with the door shutting and locking correctly I did call them back out. They did come and fix it however, there is still a slight problem with it but I haven't called them back out.

It was a very good experience with Scott today. He did a great job and cleaned up his mess. I am very pleased with the door and the quality of the door. He had a slight problem with the lock, but he was able to get it fixed and it works great.

We have an old aluminum window in the house (the rest of them have been replaced with vinyl windows). We got a couple of quotes from other company that were very expensive (2 to 3 times more than this company quoted). Then I found out this company and called them. They sent a person to measure the window (120" x 37") and gave me price quote ($550). We went ahead to place an order. The window was installed a week later as promised. However the installer accidentally broke the glass. But they quickly order a replacement glass and followed up with me about the glass installation. Very satisfied with the price and service.

Excellent service, prompt and clean

.

Good job.

Great! Prices sent out technicians before 11am the morning I called. Both technicians were pleasant and professional. They quickly performed the repair. After they left I opened the garage door so that I could leave but it would not close. I called again and they were back within minutes to readjust the door!! It's been working perfectly since then.

There were two people that did the installation. I really liked how they made sure that it was adjusted properly. They did show up on time and finished very quickly. When I ordered the door, the people at the store were very nice to me and answered all of my questions.

They were on time, on budget, and did good work.

Very professional and prompt. Very good work. I recommend them.

They are very fast and reasonable. They fixed our garage door in no time and it is working perfectly now.

They were very dependable. I trusted the work they performed. They were very efficient and cleaned up the mess. I would use them again.

They did very good work. They are a family owned company. The workers that came out were a little young. I would hire them again. The came out and explained everything very well. I would recommend them.

They are very knowledgeable and made sure to work with what we had as opposed to pressuring us to buy something new. We would recommend to family and friends.