MILLCREEK CABINET & DESIGN

Here's the summary of the problems: 1. I have damaged cabinets that they won't replace (damaged from their fabrication) 2. uneven counter tops they took much convincing for them to come repair. The counter is now even, but there are major gaps below because they fixed it the cheap way. 3. Would go up to three weeks without returning calls- leaving cabinets strewn all over the work site on the floor getting damaged. 4. Used unapproved colors and then would not replace them (Burled wood panels) 5. Were very difficult to work with when solving problems. 6. They were 45 days behind schedule It was not a customer first situation. Stay away from them.

Went well, some hiccups nothing that they didn't work really hard to rectify

Millcreek Cabinet and Design was a great choice for some tricky applications in our home remodel, and we are very pleased with their work. I would rate both construction and installation as excellent. They have ownership of all aspects of the job; for example, one area that was not the best match to existing cabinets was noted by Shaun immediately, even before I noticed it. He would not install that section, took it back to the shop, and the following week, came back to the Park City area to install what turned out to be a perfect match. I can recommend this company.

unknown

Spencer was very efficient. Very responsive.  Lucas his installer was amazing. There was some confusion over some details but Spencer fixed them without any upcharges. They were very keen to get the job done right. Totally on the ball and a pleasure to work with.

The cupboards are great. The owners of the company bent over backwards to do a really good job, and the product was great, but their installer was very rude. I would use them again, but I would tell them I want a different installer. I would give them an A except for their installer who I would give a D.