
Kalia Flooring & Design Center
About us
We are a full service Flooring & Design Center. We offer a wide selection of Carpet, Tile, Hardwood, Laminate, Cabinets, Rugs, Granite Countertops, Vinyl Fencing, Wood Moldings, Stair Parts & More. Stop by and meet with one of our designers and let us help you make your house a home.
Business highlights
Services we offer
Cabinets, Carpet, Countertops, Hardwood, Rugs, Tile, Window Coverings
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
9% | ||
0% | ||
0% | ||
3% |
The floor refinishing subs did an excellent job restoring the hardwood to its original finish. The carpet installers also did an excellent job. Both groups had many years for experience in their trade and the quality of work shows.
The one thing that is weird is that they ask for $100 up front to do a bid, so you should do some of your due diligence up front before laying that down.
Wholesale prices. Great products. Great advice. Very reasonable rates on the nail gun rental, I think I had the gun for about a month. Sometimes Scott is a little hard to get a hold of but he's very busy so that's understandable.
I finished 2 rooms and a hallway, approx 400 square feet with an underlayment that reduces noise. The engineered hickory had a very nice distressed look, came in three different lengths and 3 different widths. It looks fabulous.
"[member name removed], Thank you for your feed back this helps me know how we can do better. I wish you would have come to me at some point so that I could have further explained/resolved any of the concerns you had as you were experiencing them. I tried to call you, but received your message so hopefully you will read this on here. Dellivery: You and your husband were going to have your contractor pick up the wood. Something changed and you asked us to deliver it. You gave me your installers phone number and had me arrange delivery. He moved the delivery time on us. To meet his schedule I personally delivered material at 7am. Wood Price: I strive to provide the highest quality material at a very low price. You were able to get a 6' Maple Hand Scraped Hardwood floor for under $3 per square foot. As stated it is an amazing product, at a VERY LOW Price. Install: To be clear all installation was performed by your contractor. We performed no work on your home. He measured the home and told you what you needed to order. The reason you had to come back and order more moldings on 3 separate occasions was your installer never told you to order them. He also made mistakes installing. I showed you ways he could avoid these mistakes. Each of these "mistakes" on moldings had to be ordered in. As explained they take 7-10 business days to get here from the time they are ordered from the manufacturer. Waiting on moldings can be extremely frustrating. Your installer took well over a month to install your hardwood floor. You told me how frustrated you were with him, when I explained that your wood floor install should have only taken a couple of days. Carpet Pricing: I apologize for any confusion on carpet pricing. In the particular line of carpet you were looking at I do not have a carpet that is more than $4 per square foot installed with pad. I am sorry that when you asked how much the carpet was you were only quoted the carpet ($2.67) and not the pad and install additional ($0.55). I thought I explained this correctly. Your feedback lets me know that I can be more Clear. Thank you for your feedback. I will strive to improve my communication skills. If you have any ?'s on maintenance of your new hardwood floor please call me on my cell (801) 263 9600. or Stop by the showroom and we can go over the best ways to keep your new floor looking beautiful."
WE ordered the wood and it was delivered within 5 days. We had the wood acclimate for 3 weeks. His team of 3 professional men came early & on time on the date promised. The work was done in 4 hours. They left our home once we inspected the work was done to our satisfaction, orderly and clean as if they had not been there. They cleaned up the saw dust and packaging and took all of it with them. We are extremely pleased with our beautiful floor. We hope to have Kalia Fooring do more home improvements in our home soon. We highly recommend this flooring company. The price was extremely good for the high quality of wood plus installation. They even tucked our carpet where it met the wood without charge. Scott, to my surprise gave us a wood floor cleaning kit without charge which I really appreciate!
As a side note; we did all the preparation of removing the carpet, nail strips, and baseboards before the install. Kalia will do this for you for a small extra fee if you cannot do the prep before yourself .
The wood floor install was very poorly done. The more we live with it the more we realize how bad it is. The botched transition from the tile to the wood is an eyesore and is very upsetting. We plan to rip it out in the future when we do more remodeling. Obviously, we will not use this contractor.
Mike
We had done some research on the various types of wood flooring that would be available to us before our search began. When we were at the Kalia showroom, Scott took the time to explain the various types of wood he had available and discussed the pros and cons to each type of wood and which type of wood he felt would be best for our situation, living conditions and installation.
Our estimate and final billing was itemized and there were no surprises. Each part of the procedure is priced separately so it was possible to adjust our installation preferences. The installation dates were arranged for our convenience and the installers came when scheduled.
The work has been completed and we are delighted with the outcome of all three installations. The tile installer was especially helpful and skilled in arranging the various sized tiles we had selected. We wanted our wood floor installed on a special angle and again the installers accommodated our needs. It worked out beautifully and we are very happy with how it looks!
All finishing touches were taken care of by each installer. Scott is actually the contractor and has very capable ?subcontractors? who work for him. They were all very professional. My husband and I would highly recommend Scott and Kalia Flooring.
If we have tile jobs again, I'll have no hesitation calling Scott again!
Thank you, Kalia!
Licensing
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